Setting is beautifully done with garden and facilities. Luxurious and good service. The spa and also the spa clinic are equally well run and worth booking.

The food taste is great, however no consistency within the menu. No same dish comes as ordered before. So if first order was a favourite, the second won’t be the same. Shared info to FO team and they said a new Exec Chef is due to start soon, so trust that will be fixed. Room service comes with a tray charge but still takes more than said time to deliver and no apology for late delivery.

The property is in a quiet area with a canopy of trees. It has some nice outdoor activities. We unfortunately didn’t use the spa. It’s a nice space to find your zen and do some introspection . Very private ,amazing pool area and modernly designed .

There was a fire alarm that went off in the early hours of the morning . Sometimes the food was cold or it was evident that had been prepared long before it was served. Lovely staff moral but efficiency could be improved.

Exceptional staff and exceptional facilities! Their service is impeccable! One gentleman at the reception helped me make a last minute spa booking despite them having a heavy agenda. Not encouraging they work beyond their capacity but really appreciated their efforts in going above and beyond expectations for their guests. Breakfast was also splendid! So much variety as we had a breakfast included option. Only the muesli, cereal, yoghurts and pastries were on buffet but eggs and any other option were ordered and served with so much love. Presentation of the served dishes was beautiful!

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The environment is good, the staff is welcoming. We arrived a bit late and the lady by the reception was very welcoming and helped so well with everything including taking our bags to the room. The rooms were clean.

For both the two days we stayed there we bathed with cold water in the mornings - there was no hot water We ate breakfast at the hotel, we had to ask almost everything from the waiters. The first morning the waiter who saved so well, the second morning we had to ask almost everything.

it was clean and comfortable and had beautiful gardens.

The music coming from the pool area and the restaurant was a bit loud. Had hoped it was quieter and tranquil but did not quite get that. can understand it being a little louder on the weekends when other patrons are there but this was pretty much all the time. it took away from what would have been a beautiful relaxing stay.

Our expectations were greatly exceeded! Had brought my husband for his birthday and can't stop complimenting the wonderful experience we had during our 2nights stay. The rooms were really cozy and comfortable with modern furniture. We had all our meals at Brambles restaurant - food was divine, dining ambience is top notch and staff was incredibly friendly. Our Spa treatment was also another great highlight of the weekend🤗!!!

Amazing facilities. Spa was top notch and the food at Brambles was amazing. They really go out of their way to ensure your comfort.

While we were having our treatment at the spa, there was a group making the wildest noises at the jacuzzi. This spoiled what was otherwise a perfect trip. Staff should enforce the “no noise” rule at the treatment centre.

The breakfast was immaculate, I wish is was a buffet option though. The overall experience was 10 out of 10 as the staff went beyond our expectations making sure we have a great experience. I love this place and will definitely come again.

I wish the breakfast was a buffet. I would have loved to serve myself.

* The location was close to home * Spacious room * Modern interior design * Complementary drinks/snacks * Polite and helpful staff members * Beautiful layout of the premises/landscaping *

* The breakfast buffet station and set-up can be improved. The food was cold, even with the warmer on. * The rockey walk way leading to the rooms could pose a hazard, especially when dark and raining * Poolside bar was closed and didn't offer a suitable food menu

Everything - a special little hideout in the city. Loved it.

More of a preference thing really - but would be great if the pool was a sky blue and not the dark green shade. But like I said - preference. Also - in the long run maybe more trees between the lunch terrance and the pool area for more privacy.