Everything worked well and staff was very efficient. Kevin checked us in and Lucas assisted us multiple times during our stay. Our Housekeeper was the best, we didn’t need daily service and she always made sure to check on us and offered amenities. We loved the attention to details and thoughtfulness toward foreign travelers with extra amenities in the room and the laundry facility. We never had to ask for anything. The toilet clogged once around 2am and got fixed within 5 mins. Amazing jobs Front Desk and Engineering team. I’m a Marriott loyal and this was our first time staying at Best Western hotel, and everything exceeded our expectations. Thank you for taking an amazing care of us!

The hotel is placed in Gangnam, on Dosan-daero street, with a bus line right in front of the hotel that takes you almost anywhere you want to go. There is also metro line 3 nearby, a 10 minute walk from the hotel. The room had an amazing view on the street with a view on Namsan Tower, the lights at night make a beautiful vibe. For personal preference and for any BTS fan the hotel is located at a 5 minute walk from Yoojung Sikdang restaurant where they used to go as traines, and the food is excellent. There are also a lot of other restaurants nearby if you want to end the day and be not far from your accommodation.

This hotel is halfway in between metro stations Sinsa and Apgujeong, but there are multiple bus stops, if you don't mind transfers. The airport bus shuttle stop is also close by. The area where the hotel is situated is a trendy, buzzing area, where's a lot to do, especially is you like food and shopping. The hotel is easy to find thanks to its unique exterior and interior. The check in was super easy, the staff was friendly and patient. We got room on the 4th floor with window into the street, so we had to close the curtains during the night, as there is too many neon signs outside. The room met all our expectations for one night, especially the shower with changing LED lights. :D

The TV had only 3 channels and 2 out of these 3 were hotel info channels. Not sure what happened here, but we were not able to access the smart TV or any other channels. Since we found out after taking shower and getting comfy, we just decided to stay on Youtube for a while and then go to bed. It was late anyways. There was weird white stain on the bench by the window, otherwise the room was clean.

Staff, Location, Room

Bed was real comfortable, staff were great and helpful, rooms were well maintained and clean. House keeping was good.

After all the stays around korea over a couple a weeks I'd say the breakfast buffet was only okay on comparison to others. The outside windows could do with a bit more sound proofing but its probably normal as was on lowest floor and It's only during peak traffic times I heard it. Never heard neighbour's at all. Much better then some other locations were I could hear every noise including at so called high resorts at jeju.

Hotel is very clean, modern and well equipped. Staff speaks English well enough to understand everything. Location is also very nice - short walk to many cute cafes and shops in Gangnam, many buses - and 15 min walk to the metro. Overall a perfect stay.

Without Aircon on, room was super hot and humid. This may make sleeping uncomfortable if you’re not used to sleeping and having AC on. But we were unfortunate to be in Seoul during a massive heatwave so I guess it is better if you don’t travel in the summer.

It's easy to find. The room was clean, bright and looking modern without much tear and wear. I really liked the view. It's close to metro and there's many restaurants and shops nearby.

There was literally no wardrobe/closet to put your clothes in when you stay longer. There are just two washing machines for the whole hotel that were always occupied. And they are on a floor that also has rooms on it so you cannot go there at night.

Hotel was nice and clean. Didn't expect to have a view of Namsan Tower so that was a delightful surprise. The staff was very hospitable. I was leaving Seoul for a few days for a different trip and I was able to store my luggage with them. Really close to Sinsa and Apujeong Rodeo. I was able to get to both neighborhoods without having to use public transporation.

Although it is in a good neighborhood all the subways were quite kinda far from the hotel. It was at least a 10-minute walk to Apujeong Station. There was a bus station right next to the hotel but I never used it for the routes I would go to (Hongdae, Hyundai Mall, Han River).

The hotel staff is extremly kind, welcoming and helpful. :))) My whole stay was all above the expectation. 10/10. The room was clean, had a view for the bustling Seoul and even the Namsan Tower was visible from the window. From the hotel there is good access to public transport. Only couple of steps to bus stations with them easily reach Gangnam Station, Lotte Tower, metro lines or Apgujeong luxury rodeo. Convenient stores (7 eleven, G25) in 2 minutes distance by walk, also restaurants nearby (Chinese, Korean etc). I will definitely come back. ~~^^

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The location was great - easy to find, and many great food options around. The rooftop bar is amazing, with great views and a remarkable variety of quality drinks. Staff was polite and professional even though not the friendliest. Facilities are great, and room very comfortable and modern.

The only thing that was a bit uncomfortable was that the bathroom sink was outside the bathroom, so the lighting is very bad if you need to floss or put make up or shave, etc.