Hotel provides shuttle bus to certain subway locations which are near to famous attractions.

It was already autumn and the central airconditioning for room was set to 26deg celsius, sometimes 27. It is too hot for us. Can open balcony door to let cool air in but could not do that since husband smoke at balcony. When ask to bring down temperature, the kind housekeeping lady said ,hotel could not do that since central aircon. So she offered to lend the hotel fan. Which really really helped us cool down room. Thank you so much! The very tall man at the reception had an impatient voice over phone and also sour face expression when i asked to change room. Its the hotel guest's right to ask for change of room if the first room has not been touched. That man should still be more professional when dealing with this. Perhaps he should not be working at the front desk.

This is my second time staying at this hotel. I like the location as its slightly away from the hustle and bustle of myeongdong area but 1-2 stops and walking distance to myeongdong. It is also walking distance to gwangjang market. The size of the room is perfect. We had an issue with the bidet but it was immediately taken care of. The staff was helpful and could speak English. The room is clean and facilities are sufficient.

Beds were incredibly comfortable, bathroom was nice and the desk / vanity table was a nice addition so we could get ready in the morning at the same time without being in each others way. The restaurants and 24h convenience store directly below the hotel were also super convenient!

The hotel is really nice, but it's a little overpriced in my opinion. We got a 55% early year discount which was very, very nice, but I do think the price we paid now was a good value for the room we got. The room and hotel were very comfortable, but I personally wouldn't pay the full price they normally ask. Also, not the hotel's fault but just to be aware, we have encountered multiple rude workers at the convenience store that's 'attached' to the hotel, simply because we didn't speak Korean and didn't understand what they were saying to us and lashed out because they got irritated. So aside from that, if you can get a good deal, this hotel is really good and definitely worth checking out!!

The location is about 15mins walk from Myeongdong and away from the crowd. I like the quietness of the area even though there are plenty of restaurants and bars just right by the door step of the hotel. Nearest subway is around 4mins walk away. We got the prestige twin room with minibar and balcony, the balcony is very large and spacious with couches and table. The minibar has Cider too that they top up everyday. Beds are very spacious and comfortable. We had lunch at the 3rd floor restaurant on one day and it was very affordable at KRW15000 only and food selection was great.

Housekeeping isn't very consistent. We stayed for 7nights and out of which, we had 4 towels one day, 2 towels the next day, 3 towels the following day etc. The housekeeper forgot to clean the balcony on 2days. Our sugar wasn't topped up for 3-4days. TV channels were a little hard to navigate as everything was in Korean. I wish that it could be more tourist friendly.

The 3 bed room was very spacious for the three of us and our 8 luggages! We were able to keep all of our luggages open and still have room to walk around. The double showers were great too!

The front desk staff were a bit rude and could have been nicer. We gave the front desk a call from our room as we needed assistance for them to help give our reservation a call at a restaurant and they just said we can't do that. We asked them again and they said you have to come downstairs, we asked if it was possible to provide them the number and information for them to call and they said, no that's impossible. It could have been the language barrier, but the delivery/tone of how they responded wasn't very nice.

I loved coming back after nearly 4 years. The rooms are so spacious and location is so accessible to buses and trains.

I was surprised to hear that the shuttle service which the hotel offered was only offered on Fridays. I wish it will come back cos it really helped me to get to places more quickly. I have to walk out to take a bus or train to Myeongdong for short shopping runs. Also could not do night shopping at Dongdaemun. Bring it back please!!

Hotel staff was super helpful and nice. The location was great, especially when you consider the nearest subway is Chungmuro!

AC was not working and when we let them know they said that it is a central system and they need to call AC company and it will take time. So they suggested to open the window. The weather was good, so we did open the window but it may not be the case.

I was told on the 3rd day that my bathroom sink is having problems and they need to fix it. So they offered to move me to another room on their newly renovated floor on the 7th level. Charles Kang came personally to explain the problem and he even helped me.move my bags downstairs to the new room. Thank you for the service recovery. Even though it took effort to unpack everything again it was ok cos the room was so nice and new.

The only thong missing was a bathtub in the new room but it was ok. There was a nice shower.

The location was really good, easily connected to Chungmuro station and Euljiro (3 & 4) stations. once you have oriented yourself with the place, it is very well connected to many 'tourist locations' and shopping streets/malls. directly below the hotel is a Nice to C U convenience store that is open 24 hours. across the hotel are many local eateries, with a few that is open 24 hours. if you do not like local food, there is a pizza hut located once you exit the lobby. Walking towards Chungmuro (around 5 mins) you can also find Burger King and KFC. They have a self service laundromat/dryer on the 8th floor, which is usually packed with hotel guests using, so have to go earlier if you want to use.

Even with the Do not disturb sign on, the housekeepers will keep an eye on your room the moment you step out to get water/ice, and they will ask you politely to remove the Do Not Disturb sign so that they can clean your room. nice gesture, but it happens almost daily. Some days, we got the floor mat, some days we do not. but have to commend that the cleanliness is top notch.

Room was clean with option to make-up the room. Location was a massive advantage, most tourist attractions were close-by or within a 30min walk; also had the option of the shuttle bus.