It was all very nice, the location is good, the views are very nice and the natural seapools at low tide simply amazing! Food was very good!

Be aware that you have to book the spa area in advance, for us unfortunately it did not work out in the end to go there. But from what we heard it must be really good!

This hotel is just otherworldy amazing. Unreal views, beautiful surroundings. Open architecture blending outdoor with indoor seamlessly, boasting rich greenery. Super friendly and helpful staff. Tidy room, cleaned daily. Room is big and ellegant, with a generous terrace, big shower, big king bed. Wonderful breakfast buffet with huge selection of tasty meals, hot and cold. Cheap parking in indoor garage. Large skybar with decent tasteful sitting areas, beautifully made. Romantic white footpath leading directly to natural pools next to the ocean. Agaete is a charming village, seems to be stuck in time, almost untouched by tourism. It was such a treat to just walk around, very relaxing. We were just blown away by this hotel, and will be definitely coming back, once returning to Gran Canaria.

The hotel is situated a bit far from “civilization” which is exactly what we were looking for. You can just turn off and recharge the batteries. Its so calm and relaxing. The rooms are designed for privacy. We could sleep very well without hearing our neighbours. The food was excellent! You can try Spa for 15 euros/person for 90 mins. Massages are around 30 euros/person. The prices are very friendly for 4* hotel. Drinks at the pool bar around 4-5 euros and buffet dinner for 20 euros/person. The staff is so welcoming, friendly and always smiling;) sky bar is amazing for a drink and watching sunset! Would recommend to hire a car If you wanna stay there. There are some restaurants at the beach but usually after midnight they all close and Agaete becomes a ghost town;) To Las Palmas its only 25 mins by car, to the airport around 40 mins. This hotel is amazing If you are looking for a hideaway with an amazing views of the Atlantic ocean and relaxing atmosphere.

Nothing

The location was absolutely amazing. The breakfast - offered a large choice and was pretty good. The staff were extremely helpful and friendly without being in your face. The rooms were large and clean, and the bed was very comfortable. The roof bar offered amazing 360 degree views of the stunning location and sunsets.

Unfortunately for us a lot of renovating was occurring in the hotel during our stay. This resulted in a lot of noise. The hotel have obviously chosen the quiet period before Xmas to do this. This is totally understandable however it would nice to have been advised of this before we arrived and maybe offered some compensation. The decor of the rooms is rather cold and bland - not like in the photos! It reminded us a bit like ibis hotel decor Would have been nice if use of the spa was included in the price or at least one visit offered for free.

This hotel really exceeded all our expectations! As a couple, we enjoy disconnecting when we travel and this place is perfect for that. We enjoyed the spa with couples massage with a very ideal price. The breakfast was super, left us excited to wake up every morning knowing we would not get disappointed by the various fresh food choices available (especially with a boyfriend who is a very picky eater). The area was incredible, secluded with little tourism and mainly local spaniards coming to their summerhouses, which we liked. The room was spacious, with incredible sea view, clean and every morning during breakfast they will clean your room, which we appreciated. The pool was massive, overlooking the sea. Lovely sun beds and pool bar. We highly recommend and already looking forward to returning. Also we really appreciated receiving complimentary champagne and dessert, and the loveliness of the staff always greeting us with a smile and helpful attitude! Thanks guys! :-)

I loved the outside sea and mountain view. The staff were very helpful and kind. The rooms were very spacious and the interior of the hotel is very well put together and designed very nicely. The breakfast was amazing, loads of options to choose from and a chef to prepare your eggs just as one pleasured. Loved the natural pool that's like less than 10 minutes walk. Secluded area and very quiet. The Rock top bar looks amazing and the beautiful gazebo to relax and take a drink too. Beautiful top view. Very very beautiful hotel. No regrets staying here at all.

The water from the outdoor pool and jacuzzi were very cold. My friends and I did not get to swim but it was not an issue for us. I would have loved it if the indoor pool and jacuzzi were free of charge.

Beautiful quiet setting with amazing views/sunsets. A huge room with very comfortable beds and pillows. The pool and jacuzzi were very welcoming and surprisingly empty. It was really lovely to make a pot of tea for breakfast and tea and coffee facilities in our room.

The food choice was rather disappointing at times. During breakfast the croissants had a sugar glaze so a savoury choice was not possible. Four out of six breakfasts there were no tomatoes which was very disappointing. Nevertheless there were other choices just not what I preferred.

The hotel has been recently refurbished so everywhere looks clean and inviting. The room was a very good size with a seating area. The air conditioning was effective and quiet. The beds were very comfortable and we had 2 peaceful nights. The shower was hot and powerful and towels were replaced each day (Not sure this is a positive as we would normally keep towels for 2 days.) The breakfast and dinner buffets had a range of largely good quality food and the staff were lovely.

The room had a kettle and fridge which were welcome but there were only cardboard cups provided. The lighting in the room was very bright and when all the lights were turned off there was still ambient lighting in the ceiling. The balconies largely face north west so in the winter don't get any sun - in the summer some may get some sun in the evening. The choice of food was quite limited although we easily found something to enjoy - not much choice for vegans. It was very quiet whilst we were there but when the hotel is busy I think it would becone very crowded round the pool area and in the restaurant. The noise of doors shutting would also be intrusive as the corridors echo.

Having a spa in the hotel was nice and also the roof terrace bar, although both saunas were not hot enough. Breakfast had a great selection. Staff was lovely. Great to have a sea view, rock pools five minutes away and fantastic views and sunsets from a nearby beach. A half an hour walk to a secluded beach and many options for car/hiking trips. The Agaete valley was wonderful.

As others mentioned, the rooms are kind of oddly designed, I didn't like the minimalist style, nowhere to put stuff. The doors had smudges on them, don't understand why they were not cleaned. The room cleaning was perfect, but obviously some maintenance is due.. (walls, interior and exterior, limescale on the shower doors/floor). Nothing major, but not something what one would expect of a hotel of this rating/price.

We just got back from Cordial Roca Negra and had an absolutely wonderful time. I’ve broken my review down into a few sections below. Location : the hotel is situated on top of a cliff / mountain edge allowing all its guests to have a beautiful view of the ocean along with its delightful sunsets each and everyday. A few minutes walk away (although it is tiresome coming back as it’s very steep!) are the natural volcanic pools. They are a great alternative to the hotel pool, if you fancy a bit of sea swimming. The hotel is a €4/5 cab ride away from the harbour, however I must encourage the walk which is nothing short of a 20min leisurely stroll, with breathtaking views along the coast line or through the quaint little town. The harbour itself acts as the towns main source of bars and restaurants, with a handful of choices all strategically plotted along the waters edge. I’m not sure if it was off-season or I’m just used to the hustle and bustle of London but the vibe is very chilled, with most of them only open fri-sun for dinner. Staff : the staff at this hotel are by far some of the best hotel staff I’ve come across. They have a very close knit family value feel which is very apparent as soon as you’re greeted. They were so accommodating that you almost feel like a local yourself by day 2! Everyone we passed in and around the hotel were incredibly pleasant, greeting us with a friendly “hola” at every opportunity. The front of house staff are incredibly helpful and always on hand with any issues or support, especially when presenting all the options, locations and opportunities around the dreaded tests that need to be taken under the covid travel rules before returning home.