Brilliant location.. next to Paradores (visit their terrace to see the sunset). Spectacular. The room is very large, rustic style. We had one heater in the room (in January it is chilly- so a light down jacket is recommended - actually everywhere on the island in the evening). There is a tiny basic kitchen the bathroom was newly done and fresh. There is a restaurant at the property that was very good albeit simple. Be aware of opening hours. The Parador seems to have an excellent choice on their menu, not excessively expensive but the Refugio is cheaper.

Cold in the room (I was prepared but my partner was sick and froze. The personnel could be better informed on how to access the Roque Nuble, although you kind of figure it out when driving up.

Thank you, Ivan and team. What a perfect, relaxing getaway I had at Hotel Rural el Refugio! Everything was perfect, the suite room was huge and had everything I needed to relax, Cook, make coffee which we provided etc. Heater was great for cozy evenings. There was a lovely terrace outside my room where I enjoyed coffee every morning. The hotel is so tranquil, the pool was beautiful and so peaceful. You are literally right on 2 hiking trails so no need to travel to the trails. I hiked everyday to watch the sunset not far from the hotel. The views are spectacular! The best part about my stay was the outstanding hospitality from Ivan and his staff. I felt so welcome and it really was the highlight of my time in gran canaria. Thank you!!!

This hotel in Tejeda, Gran Canaria, offers a fantastic breakfast with a wide variety of fresh options that perfectly start your day. Its location is ideal, providing easy access to the town's attractions and stunning mountain views.

While lovely and great value for money the hotel was a little more rustic than i had bargained for but as i was staying alone it was nothing to really complain about.

Location excellent for walking etc Staff/management all great - helpful, friendly and professional. Value for money was very good. Comfy bed, hotel had character.

Breakfast could have been better, but was still good! (Only real minor criticism is to put more out buffet-style eg bread and cake etc so people can have more or less without having to ask/waste if they had too much, plus it's less work for the staff) - but service was great as was freshly prepared/served food

Nice hotel in a large old Canarian house. I really liked the style of the place, big common living room with comfortable chairs and books, characteristic old details, sunny roof terrace. I had dinner and breakfast included and both were great, with good vegetarian options. The receptionist was very nice, she even ordered a taxi for me for the next day. Just note that the swimming pool is only open about half of the year, it is mentioned, but I overlooked it myself.

Nothing

Superb location with incredible views just outside. Great start point for many hikes. Clean and cosy hotel with a relaxed vibe. Excellent homemade food in the restaurant for dinner. Staff were really nice and helpful. Would 100% stay again.

Room and bathroom was a little basic but absolutely fine for a hiking trip. Pillows a bit hard but not a major issue.

Beautiful location, good size room, beautiful house, friendly staff, two kinds of pillows to choose from

Small things like the radiator screen should have some cover since it lights up the room a lot; bathroom floor gets very wet after shower. Price is a bit high for what you get but it is a remote location and high season so it's still reasonable.

Lovely hot shower, firm comfortable bed. Plentiful breakfast and decent evening dining options. Great views, especially from the salon. Friendly and welcoming staff.

A bit of condensation in rooms but that's owing to the cooler weather. I was a bit cold at night.

The setting is lovely and the views are incredible. Easy access to mountain trails. The food in the Tajinaste restaurant at the hotel is SUPERB.

Unfortunately the pool was out of action for two days but the team worked hard to fix this.

Good Breakfast. Friendly host.

The Hotel is good. The weather was not! Can be an amazing location when you can see it but not if covered in cloud and wind.. That's the risk of the altitude of the location. 500m lower was in sunshine... Also note the apart from the Paradore the village restaurants closed at 18:00. Other options are 20 mins drive down the mountain.