Firstly the staff were extremely helpful and professional. All staff are very polite, courteous and great at their jobs, very efficient and welcoming. Alamodemo the girl on the front desk was very professional, spoke good English and was very attentive to our needs, excellent customer service . We needed a few things sorting in our room do the electrical staff were very prompt. The beds were so comfortable . I had room 112 on the corner ground floor, great views, near everything and above all quiet. Javier at the bar was so helpful and excelled at his job was very courteous and always served with a smile. It’s worth it to pay for half board option otherwise the bar menu is very reasonable. Beautiful relaxing hotel that I will come back to. Great value, beautiful peaceful scenic hotel

I was disappointed that I didn’t know beforehand that I had to pay €23 per person to use the Spa facility. So that was a disappointment. The location is out of the way but then everyone is aware of that prior to booking. it would be great if this hotel had kettles in the room. however, I managed by asking Javier for hot water in a teapot, had my own teabags. If you are driving I would suggest stocking up on water, sundries prior to coming to hotel. A bottle of water is €3.00. All adds up when thirsty. One evening I decided to do the A la carte menu, really dissatisfied with our order. The food was nicer from the buffet.

We enjoyed our stay at the hotel for few days. We loved the swimming pool and the neighbourhood with golf site all around and stunning view from the top . The rooms were good size with a huge bathroom . The food ( we had both breakfast, lunch and dinner buffet ) had a very good selection of dishes and were all good . The staff was really nice and available .

We did not like the bed and the pillows . They were not comfortable at all and not matching what are you expecting for a 5 star hotel . However we ve been told they are on the process of changing them and some of the rooms already have been upgraded . We did not like the behaviour of some of the guests at the hotel as they occupied or block the exit when they parked the car . This is not up to the hotel of course but the hotel staff should be more strict with these people

Excellent hotel with exceptional friendly service. The place offers all you would expect from a 5 star and more. The staff is very friendly, always with an easy smile even when I bother with things like forgetting the safe code or asking for electric kettle. The smiling pool and garden is beautiful and you always find a free deckchair and not many people on the water. The place is clean and very well maintained. Breakfast room is very large and plenty of options for every taste. You can even have your omelette made to measure and crepes made on the spot. The bar is also handy opened to late hours, ideal if you want a quite night in the hotel. I worked in the mornings and found very conformable to have a desk, aircon and fast wired internet connection. You have also wifi if you need. We made a quick tour into the inner pool, gym and spa but we did not used the facilities and they looked first class and spacious. We spent most of the time outdoors anyway as we prefer that.

The only minor issue is that to use the golf course you have to be federated.

Location of the Hotel was good, easy to find just off the A7, it was also not far from the coast. The Hotel decor in Reception was stunning & all areas were very well decorated. The room was huge with a mountain view & outside seating area but could do with an update. My husband played golf & the price was very reasonable. Dinner & breakfast were really good.

Free access to the spa would have been great but overall we had a lovely overnight stay at a really good price.

Pool was great. Poolside waiters very attentive. Nice private balcony. Excellent buffet breakfast, evening buffet good value

Bed was very uncomfortable A long way from anywhere and no local bars or restaurants

Underground car park was easy to use and kept the car cool and it was free. The doormen were extremely welcoming and helpful the whole time we were there. The cleaners were good.The room was a good size with large beds, long length mirror and magnified mirror in bathroom which had a large bath, shower, two sinks, toilet and bidet, plenty of towels. Small balcony with two chairs and table, was expecting a terrace. Air con in room was good.Quiet hotel with lovely views of the nice pool and golf course. The breakfast was better at the weekend than in the week, busier but more choice, the breakfast room staff were superb. Lifts excellent and nice sitting in the cool large lounge area.

Reception and bar staff were ok, did the job but no real welcome like we had from the doormen and breakfast staff. Food at the bar was ok.We gave up using the bar though and went elsewhere.

This hotel definitely has the wow factor as you enter the lobby! It continues to impress; the lifts, corridors, bathroom, room & view! A ginormous bath as well as separate walk in shower. Fridge in room is empty but you can buy a mini-bar package. Not one but 2 double beds! Sound insulation is excellent, slept very well! Breakfast buffet is delicious with fresh pancakes & omelettes. The inside pool is large and nice temperature.

That the outside pool was shut, it looked so inviting!

The spa was amazing!!! A must if you stay here. Also staff very friendly and help full, rooms are massive and so clean. Go for the pool view room if you stay here. Breakfast was delicious and lots of choices. The pool was lovely and clean and nice relaxing area to be.

A little far out but for us that was fine as just eanted to relax at the hotel. Also make sure have proper sure for restraunt as don't allow flip slops! Husband had to wear my shoes 😆

Absolutely everything.....one of the very best 5 star hotels I've ever stayed in....was there for 2 nights for business in the area.....chose to add an extra night for leisure as it was that good! Congratulations to the team there 👏 🙌

Nothing..it was all slick and streamlined and quite frankly amazing

really large room, stayed really cool day and night. loved the bathroom with couples bathtub, breakfast was nice with friendly staff. reasonably priced meals at the bar/restaurant too.

tiles on shower had quite a bit of built up mould, and shower in need of repair for leaky base. WiFi quite poor in the room.