The hotel offers complimentary shuttle service to the city center, which is incredibly convenient. The vibe is something else, the staff's uniforms are uniquely designed, adding a touch of elegance and distinctiveness to the hotel's ambiance, they are super friendly, they clean the room twice a day, The housekeeping was exceptional; the room was always spotless.

While the hotel's location is somewhat removed from the city center, the tranquil setting and complimentary shuttle service more than make up for the distance. The breakfast selection, while not very varied, consistently offers fresh and tasty options each morning.

The room is incredibly confortable. Best ever breakfast in life. Great food at the restaurant, good swimming pool.

Nothing to complaint about. Everything was great!

Very helpful staff in both Reception and Restaurant. Room was spacious and comfortable beds.

Only one small bottle of water was provided per day. I asked for an additional bottle and was informed I would get one the following day

The hotel was everything that we expected and more. From the moment we arrived, Irene, the front of house host was fantastic and told us everything we needed to know. We arrived early thinking we couldn’t check in until 3pm and were told that our room was ready for us. Which was a great start to the holiday. The rooms were extremely clean and of a great size for a couple, and the hotel grounds were fantastic. They’ve recently updated the pool area, so there’s no muddy surroundings. It has been covered with artificial grass which, in my opinion, is a good additional feature as it’s no longer an eyesore for guests. The pool is also a decent size and wasn’t over crowded. All members of staff we come into contact with were extremely helpful and lastly, the decor of the interior is beautiful.

I didn’t like that the pool area that is advertised on the website was an additional cost of €75 per person, the only benefit is that you could spend the €75 on food and beverages. It is one of the main reasons people book the hotel, as it’s one of the 1st pictures you see. To have to pay extra to visit, leaves an option of a negative opinion of the hotel. They would possibly make more money if they opened it up to everyone and sold food separately. Also the rooftop, adult only pool was shut for maintenance which was disappointing.

The hotel was modern and clean with easy parking

Breakfast needs massive improvement. They should provide atleast two litres of free water in the room instead of 500 ml only.

Very luxurious hotel, clean, nice location, very friendly stuff (special thanks to Emma for making everything so easy for us!).

The hotel is realy nice ! Room are quite big , we were a family with 2 kids and the twin room was perfect for a 4 night stay ! Breakfast was delicious with all the Spanish specialties!! Even the check in starts at 15 , they gave us the room when we arrived at the hotel at 10 am . And something that I really appreciated was the fact that they allowed us to have breakfast in the first day because we left realy early in the last day! We used the shuttle to the city center , the metro line is 300 m from the hotel so is easy to reach everywhere!

Well the only thing that was a disappointment was the indoor pool! The weather was not great so we tried to spend time at the pool but the water was cold :) !

Top hotel in Barcelona.

Travelled in the winter time so did not get to enjoy the pool, however the hotel is gigantic, there is lots of space and one feels very free in the premises The staff is great in terms of politeness and managing the waiting time. The room was spacious and very clean. The bathroom was everything, beautifully decorated and fully stocked with quality toiletries. The breakfast was great, although the room where it is served was quite noisy. The subway is very close.

I feel like the staff could have been more organised, maybe because the hotel is so new. We had two complicated situations 1. we wanted to buy one of their bathrobes and we had to talk to 5 different staff members and all of them gave us different answers 2. we ordered a taxi the night before our departure and when came the time to get it, it hadn't been ordered and then once our order finally arrived, it was given to another guest The restaurant is charging really high amount for what ended up being quite average food the night I tried it.

Fantastic breakfast, beautiful botanic gardens for those who enjoy taking walks, the hotel is very beautiful overall with very spacious rooms. We came as a couple for our anniversary and the hotel gave us a special gift, I have stayed in 5 star hotels and this is a 5 star hotel. Only think needed is when the spa is completed, that will seal the deal.

only the location is not in the middle of town but that means it is not as busy so ideal for those who want a quiet stay. Also, the hotel is next to the metro so this is not really an issue.