The hotel is in a central location to attractions. It’s a clean hotel and rooms are spacious. We stayed there for 4 nights. Staff is friendly, especially Mr. Bautista at reception. He made an extra effort to call and check if we needed housekeeping. The breakfast is nice and the staff there is also very friendly. They dressed up nicely for Halloween and got into the spirit of the occasion. I would definitely stay here again and highly recommend this hotel.

A bit more amenities like more hand soap, a box of cleanex tissues in the room.

the rooms were good, friendly staff and very helpful. only problem we had was that the walls were thin and we could hear the room next door and above us. the rooms are clean, we didn't have breakfast, they gave us complimentary water which is cute. I would have preferred a closer location to the center. other than that great experience

the rooms were good, friendly staff and very helpful. only problem we had was that the walls were thin and we could hear the room next door and above us. the rooms are clean, we didn't have breakfast, they gave us complimentary water which is cute. I would have preferred a closer location to the center. other than that great experience

The location was good. The staff were exemplary, and should be commended by their seniors. They make the hotel

I thought the room looked tired and dated, plus the location of where my room was (308) it was dark and dingy during the day. The carpets in some of the public areas, did also look worn and tired with some tears that were visible. In the past I have stayed in 3 other HCC hotels which were graded as ***, where as the Regente has a **** rating. It is only my opinion, but I assume that the 4 star rating is supported by the fact of its location and that it has a rooftop bar and pool area, and not to forget the staff who were all quite marvellous.

Staff , location , breakfast and cleaning

Unfortunately some rooms with horrible view to the dirty wall in the well yard and you don’t know about it booking time

Everything was perfect, especially the location. Only had one minor defect: the room had only two electrical outlets, one in the bathroom and one in the bedroom. I asked the personnel, and they gave me an electrical extension with three extra outlets. They were very helpful and took the time to find one for us. Very nice personnel. I would return to the same hotel.

Breakfast buffet was a disappointment. The eggs had a strange taste and the fruit wasn't fresh or ripe. We chose not to eat breakfast there again after the first morning.

Didn't care for the breakfast buffet. Also, the carpet in the room was really old and worn, and we wondered if it was ever cleaned. It looked dirty and we didn't want to walk barefoot on it.

First of all, the faces of the hotel, Maria and Carla! Those super professional hospitable, beautiful ladies absolutely made our stay! Helped above and beyond! They definitely need a raise for being stars! Also, we really appreciate slippers! Not many hotels have slippers! We also praise the hotel for silence! It was VERY silent and calm! Like cosy heaven! Not often you meet such adequate hotels in Spain! :) This hotel is leading!

The location was perfect, an extension of the famous but overcrowded Ramblas, it had the styling without the crowd. The architecture of the buildings on surrounding streets was characterful - Spanish old-colonial.

The night time noise of street cleaning by clanging machines echoing in the narrow old high-rise streets. Necessary but disturbing for anyone wanting the balcony doors open to sleep.

The location was amazing, the rooms were nice, the conference rooms were great and the staff were wonderful.

However, the business centre outside of the conference rooms was really just a waiting area. No printer, no business facilities. etc. The breakfast was ok but the toasting machine was broken and the coffee was pretty poor. The scrambled egg was not great either.

Great variety at breakfast and open from 7 to 11 …this was great because you could have a good meal if you were leaving early for a tour and, if you wanted to sleep in you didn’t have to worry that you would miss breakfast. Amazing location …in the heart of the city!

My only recommendation would be to have coffee/tea bar in the rooms