From the time we stepped into the hotel, to checking in, and entering our room, everything was perfection! We thoroughly enjoyed our hotel room and the view from the balcony was amazing! We were guided by concierge (Xavi, apologies if I misspelled his name) on the best way to explore the city! The doormen were very courteous as well. Breakfast was amazing! So fresh, so delicious! Staff were so welcoming and accommodating!

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The staff was exceptional. The rooftop restaurant bar was fantastic. Excellent property and a perfect location. I would highly recommend it and plan on going back again.

Staff are fantastic - even whrn w ehad a cup of tea in the restaurant we were treated really nicely by the gentleman in the restaurant bar area. The foyer team always made us feel they new us and were very attentive. Location of the Monument is unbeatable for a long weekend in Barcelona where one can walk to most of the key sites. Bathrooms were immacultately clean. Bedroom was always well turned out. The breakfasts were perfect and table service was attentive and friendly.

The TV kept rebooting but it got sorted. Clarity on availabilty of evening meals/restaurant.

From the moment we arrived at the Monument Hotel until we checked out, the service was exceptional. The staff was warm, welcoming and they could not do enough for us. They helped with lost luggage, dinner reservations, and local recommendations. Our party of 5 loved our double suite, especially the extra bathrooms. The hotel is elegant and smells delicious all the time! Breakfast in the morning was also fresh, delicious and excellent, with plenty of gluten free options. The location was perfect, in the middle of everything which made it easily walkable. The view from the rooftop bar was beautiful and a great place for an afternoon drink. We loved everything about this hotel. A special thank you to Xavi, Marta and Carlos for making our stay so easy and memorable.

We loved everything.

The concierge and butlers are consummate professionals who ensured all our needs were taken care of. So impressed with them! A joy to see every morning before heading out. As a matter of fact, ALL staff from reception to bartender to room service are exceptional. Also, location in beautiful Eixample off Paseo de Gracia is unbeatable.

Room a wee bit small for a junior suite.

Pros: The staff was very welcoming and attentive, particularly Jorge at the front door. The room was spacious and comfortable. It boasted two balconies facing the corner of Passeig de Gracia, which was great. The A/C worked very well. The bed, pillows, and linens were very comfortable. Location is excellent, close to top-notch restaurants and sites of interest, such as Casa Milo/La Pedrera, Casa Batllo, and designer shops. The rooftop was fun and the food/drinks were excellent. Breakfast was also great--the pastries were particularly exceptional. The hotel boasts two Michelin-rated restaurants (Lasarte, with 3 stars, and Oria, with 1 star), not to be missed for foodies. Will definitely return.

Cons: The TV was difficult to navigate. Water dripped outside of the shower when showering.

The staff, the loation, the cleanliness and the amentities were perfect!

We stayed on the first floor and it was really hard to sleep because of the metro.

Exceptional concierge service, outstanding! Excellent door staff. Perfect location, close to all the attractions. Lovely spacious room with comfy bed and quality bed linen. Nice big separate shower and big bath. Highly recommend.

Location , costumer service, always available.

Exceptional luxury hotel. Really friendly and attentive staff. I turned up on a motorbike and they sorted secure parking at hotel over the road (there is none onsite). Breakfast on roof terrace is excellent. Room was superb, included balcony overlooking main shopping street.

Our room (a suite) had some kind of flash switching arrangement for the lights which I didn't master. To be fair I didn't ask for any instruction and wasn't really paying attention when given the room tour on check-in.