Location was great, the staff were all very nice, friendly and efficient. Evening entertainment was fine, quizzes, singers. Guest areas were clean and comfortable.

The room was incredibly cold. We had an accessible room as my mum is in a wheelchair. It was a room that was previously 2 separate rooms and had been knocked into one, so was very large. However, the heating system was the same as my friends single occupancy room. The bathroom was like an icebox, and our used towels didnt dry. Every time we used the shower the water leaked out on to the floor in front of the bathroom door and it was like paddling.

Lovely hotel. Nice and clean and bright. Check in nice and easy. Room lovely, Dove products in the bathroom so they was a nice treat.. chose it because of the location. Right next to Morgan Tavern/ Neptune's and The Western Saloon so it took us minutes to get back..... our Room was at the side so not too noise from the bars. Breakfast was spot on.. can't complain for 45 quid a night b&b

Nothing. It was great x

The hotel was really clean and tidy and such a nice place to stay. The staff were exceptional. My dad had medical emergency and one of the reception staff helped us to order a new blood sugar testing machine to the hotel as we didn’t understand the Spanish lady on the phone. For this I can not thank you enough !! Would definately stay here again !!

Nothing bad to say about the hotel

Central to all amenities maid service daily 2nd stay here and very comfortable stay will stay again 5 night stay with friends had English tv for those nights we needed a rest from Benidorm madness hotel was amazing letting us checkin as we arrived and rooms given at 12 instead of 3 thank you bar prices reasonable

N/a

We have stayed here before, The food is always good, the staff are pleasant, Located in the lively part of town, though just a few minutes walk to the beach and promenade areas. we go all inclusive, but people we have spoken to say that the drinks prices are reasonable.

My only complaint is the entertainment sometimes is not too good,

Good food. Comfy beds light airy room. Entertainment pretty good.

No facility for mobility scooter parking. A company called Amiga 24 has monopoly on site. If you have your own you cannot park. Very discriminating.

Great location. Friendly efficient check-in. Clean room, comfortable beds. We were able to hire mobility scooters.

A bit noisy on the balcony, but that's to be expected in such a busy location. As there weren't enough spaces for all the mobility scooters, we had to charge our's at a location a short distance from the hotel. I have a rollator, which I attached to the back of my scooter and used that on the walk back to the hotel, so it wasn't too much of a problem.

Location is absolutely superb!! We got here early and checked in - leaving our luggage safe!! The rooms are spacious with great balconies and the Dive toiletries a great touch!! Ladies you only need to take conditioner! Breakfast was lovely everyday - plenty of hot choice and cold such as pancakes, fresh fruit and cereals! One of the best breakfasts I’ve had in a Spanish hotel!!

Nothing

Fabulous location. Excellent breakfast. Good soundproofing in the bedrooms. Tea and coffee making facility in the room.

Bathroom needs modernizing really. It takes forever to run a bath and shower is old style and water turns from hot to freezing on a whim. Lighting in the room could be better too.

Location, Cleanliness, Comfort and good Pool Area. The hotel was extremely quiet even though it was immediately on the very busy strip of Benidorm. Most of the staff were excellent too.

There was on particularly rude member of female barstaff, who was repeatedly trying to drive people out of the bar area even before it was due to close a 1am. Even to the point of throwing plastic glasses at a table of 4 of us, with just a mouthful of drink each left at 12:55 on the terrace one night