Great location in Bilbao Centre, handy to everything Trains, Tams and Buses. Short ride on Tram to No 1 Bilbao attraction Guggenheim Museum. The Staff is also the key ingredient for your stay and the Ibis Bilbao Staff are exceptional. My Wife and I have been World travellers for decades and stayed in a huge variety of accommodation, this gives us we believe a certain edge when handing out comments. A big thank you all of the Ibis lovely people - Julem, Adriel, Nerea,Xavier, Andrea, Javier, Hailin, Ibon, Laura and their Manager Cecilia. Apologies for name spelling and any of the Marvellous Staff that we have left out.

You can’t fault the Ibis Bilbao. It’s not Five Star, however it has all the attributes of a 5 Star Hotel and all for the Right Budget friendly price.

The undoubted advantage is that the hotel is basically new. The interiors are clean and not damaged. The room is quite pleasant as for the budget version. The original solution is that there is no separate bathroom - shower cubicle and small sink are exactly in the living room. It's good that the toilet is quite isolated and closed ;) Breakfast is quite ok. We only missed some, at least one vegetable. There is not that close to the old town and the main city center, but the tram and trains are just around the corner and really at a good price. Buy a Barik Card and you will be nicely surprised. On the other hand it is just 5min walk from the Bus station, so it depends what are your needs.

The hotel location is excellent - close to the intermodal node of the city and a bus to Bilbao airport. The hotel was cosy. Breakfast is OK for its price.

Rooms are small, even for Ibis standards. Its only significant issue is a window orientation to small inner yard, which completely ruins privacy if blind is up. Breakfast is OK, as I said, but, considering several meat and cheese options, it would be great to add some vegetable.

Everything really. Great location close to San Mamés (was visiting for the Derbi) and nearby Pozas Street. I'm a shocking at speaking different languages and reception staff were always helpful when spoken to even at 5am when my room wouldn't let me in. Little things but they go a long way. On a budget but it was clean and tidy, just about everything you need at a great price and of course the bed was comfortable. I was actually out in the 2nd room on the ground floor which I was initially worried about but I barely heard a peep for 3 nights (and late mornings straight).

Very little, having fairly late nights out on the town left me a little bit worse for wear the following mornings. Having a kettle and coffee / tea would've been helpful but all that said there is literally a coffee house over the road and hot drinks available next to reception so unless you do a mad one like myself it's not an issue.

Was out during the day, used room for sleep and sanitary functions only, met my expectations that way. Overall quiet. Staff, when accessed, were extremely helpful and kind, actually going out of their way to assist me! Very much appreciated!

I stayed for 8 nights which provided ample time to evaluate the bed: really not very comfortable with the topper moving independently and skewed off from the main mattress. I actually fell out of bed once🫣😯 Two nights very noisy teens yelling and running up and down the floor until midnight.

The location was perfect, the zone wasn't loud or too busy, had a lot of supermarkets, coffees and restaurants nearby. There were also a lot of transportation options, including 2 tram stations and 1 train station. The staff was all very friendly and welcoming and the rooms were nice. They were definitely tiny but more than enough space to just spend a couple of days. They also had a private shower and a private toilet, although the "door" didn't give you much privacy. They had a (pretty expensive) vending machine on the first floor. There was also a bathroom in the garage floor, which was nice because I don't like using the bathroom with my boyfriend listening 😅

The breakfast options were definitely a little limited for vegans, but we were already expecting that. The few things I did eat were great and they had 3 different fruit options. I hate that the breakfast schedule ends so early (10:30) but once again that was to be expected, it's the same in pretty much every hotel. The one thing I do think should be changed is that the bathroom in the room basically didn't have a door. If you like having some privacy while you're in the bathroom and you're sharing a room with someone, you'll need to find another solution...

I was able to book this last minute as my original accommodation was unsafe and I needed to move. The staff were really pleasant and I also watched them interact with some tricky customers and be very professional and kind. The room itself was perfect for what I needed: clean, comfortable and safe. The bed was comfortable and even though the shower/wc layout was different, it wasn't a negative.

Bilbao is a bit tough in that the things that you want to do are all spread out so although this location was perfect for catching the airport bus for my early morning flight, it was a 20-25 minute walk from any restaurants or attractions.

Very clean, bright airy spaces, vending machines with decent coffee and not crazy prices, room had everything we needed, borrowed a hairdryer from reception after getting caught in the rain. Friendly staff at reception, welcome pastries a nice touch, decent location, about 20-25 mins walk to the Casco Viejo

Room was a bit small, no view from the window, shower was not adapted with grab rails, which didn't effect us but could be useful info for others

Positives: Comfortable bed, clean room, quiet, free wifi, TV, plenty of plugs to charge. Staff was very kind. For the hairdryer ask at the reception.

Negatives: The room was very small, but at least functional. Toilet door not sound proof. No fridge. Only one key was received, although 2 people checked in. No free parking. The hotel underground parking lot maxed out at 7 cars, even that was 20eur. We could at least find street parking at 7mins walking distance further out the city (white line marked parking spaces are free).

A big chain, but they know what they are doing! Small but well appointed rooms, very knowledgeable and friendly staff and close to the bus station..a proper tourist hotel. Loved the big map on the wall, explaining where tourist spots were and how to get there.

Rooms were quite small.. okay for 2 days but maybe not for longer. Position may not suit everyone… we did lots of walking but a metro station was nearby if you prefer that.