Just returned from a fantastic stay at the hotel, and we had a brilliant time! The hotel is split into two sections—Playa and Park—with Playa being more geared towards couples and Park more family-focused. However, the entire property feels like a perfect family-friendly getaway, offering great spaces for everyone. The entertainment was fantastic, with activities for kids throughout the day and great evening shows. One thing to note, though—if you’re hoping to put the kids to bed early, the noise from the evening entertainment can be loud until about 10 PM, so bear that in mind! The pools and kids’ areas were a hit, especially with our little one, and the beach—just a short walk away—was stunning. Long, sandy shores and crystal-clear water made for some unforgettable moments. The food at the main buffet was delicious, though we found the Greek snd Spanish restaurant less exciting, but still decent. All in all, an excellent four-star hotel with great facilities for a memorable family vacation.

The only downside would be the abundance of mosquitoes, so I’d definitely recommend packing some repellent. Not the hotel’s fault, just part of the area’s charm!

Large, spacious hotel with lots of greenery On the beach front with a sandy beach and shallow, warm sea Wonderful friendly staff Excellent food, would recommend all al a carte restaurants Vegan option available Good transport into town Great entertainment not just for kids Plenty of pools Sustainability is great, unlimited refillable water

Greenery means midges and mosquitos! Indoor pool area dated, pool doesn’t feel heated Both jacuzzi and sauna appeared broken and were used by kids Vegan and vegetarian foods not accurately labelled

It was one of the top all-inclusive hotels we have ever visited. The employees, particularly the animation crew and restaurant staff, impressed us with their friendliness and helpfulness. The buffet had incredible food with many choices and themed dinners. Perhaps we anticipated a greater selection of a la carte restaurants, however overall it was ok. Lovely pools, numerous activities for children, gorgeous beach in close proximity.

We reserved a room with a shared swimming pool, so we anticipated having it on our terrace. Nevertheless, there was only grass in front of the balcony, so if we wanted to swim, we had to do it in front of other people's terraces, which wasn't enjoyable, causing us to hardly use it. If I had been aware, I would have opted for a standard room without a shared pool instead of the pricier option.

We had a wonderful stay for 7 nights with our 10 family members ageing from 3 to 85 . It was a birthday celebration holiday and as the organiser in the family I was very hopeful that the hotel would suit all ages - I'm very happy to say everyone loved it. Clean and well thought out bedrooms, lovely pools and delicious breakfast, lunch & dinner buffets as well as friendly & helpful staff. Direct access to the beach was a bonus too. And we even enjoyed the Abba Night entertainment (which isn't usually our thing but was well done and the youngest members of our group thought it was a great treat).

A few more sunbeds around the pools or even on the grass below reception might help as there didn't seem to be as many sunbeds as people staying in the hotel.

Greeted with champagne by lovely staff. We dined in all restaurants and food was fantastic. There is food for everyone! The bars were quick and had good supply, open till midnight. Selection of pools outside which were ideal to either be with or without kids. Lots of activities to keep us entertained throughout the day. Evening entertainment was good even in off-season. There is a local shop 30 second walk and to get in to town is just a simple bus ride. Overall very happy with the hotel and would definitely come again!

Towels change took a long time. I was waiting for 20 minutes for the towels to then run out and have to wait a further 15 minutes. Need a more efficient way of doing this or have multiple areas to exchange towels. Air con system worked but wasn't great. Indoor pool was fine, but the facilities within it need upgrading (hot tub, sauna etc)

As described by other guests - the staff of the hotel is amazing and very helpful. Also, the hotel is situated perfectly - you can stay by the pool while easily walk 1 minute to jump in the sea. Food is perfect and plenty of choice (maybe the desserts are weaker comparing to the rest of the menu). Rooms are clean, there are nice views and even though there is a busy road in front of the hotel, there is no noise in the rooms or in other parts of the hotel. Perfect for little kids.

The mattresses are very soft. Probably OK for most of the people but if you suffer from back pain, it can be quite an issue. Unfortunately they do not have any harder option (even though the staff was willing to find something).

I highly recommend to take a room with the prestige extra. The pool on the rooftop had a great view, it was super to have some drinks and snacks there for free (if you have the Prestige bonus). Beautiful beach and quiet area around the hotel. Even though the hotel is very big and has many rooms and also families, at night it was super quiet, the only thing we could hear were the waves from the ocean and the leaves of the palmtrees in the wind - so nice! The beds were very comfy and the staff was very friendly.

It's such a big hotel, so the dining room was indeed very loud (luckily our prestige bonus was a bit of a lifesaver, it enabels you to eat in a more quiet area of the room). The spa (1 sauna and a jacuzzi) are next to an indoor pool with many kids, don't excpect a wellness/spa experience there.

The different pool areas with use of sun loungers The well kept gardens The organisation of the activities The shows and entertainment especially for the kids The fruit smoothies at breakfast The close proximity to a beautiful sandy beach with clear warm waters

Our fourth time here and will be back. Superb hotel with lovely staff and food exceptional with international brand alcohols included in the price. Three a la carte restaurants which are exceptional and superb evening entertainment

Nothing! It’s perfect

Everything was great (beach, location, etc) but the staff were the best. They were so helpful and kind.

We booked a premium room and had a view of the public parking lot from our room. We just didn't expect this. We upgraded into a pool view room.