An underrated hotel, it offers an exceptional stay with its spacious, clean rooms and professional staff. The food is top-notch and the location is excellent, near bus station and a lovely sandy beach. I definitely recommend this hotel and look forward to returning!

The staffs were amazing! The receptionist, Nur was always so helpful, presented care and made us feel familiar. She was also so patience and professional. The restaurant staffs were working so hard to keep up with the crowed rush under breakfast and dinner to provide high level of service without break. About the buffet breakfast and dinner the selection and the quantitiy were huge and lot. The room attendent ladies done everyday an amazing job! Cleaned the room, hoovered and moped the floor, changed towels and refreshed the bathroom. The hotel was extremly clean, the room were perfect! The bed was so comfortable! The swimming pool was always clean and tidy! All of our respect to them to keep up this hard work continiously!

The food selection was extremly huge what is a good things until did not effect negatively on the quality. Maybe its just our taste but if you say Russian salad, Snitzel or any other nationality food, it should be kept it as its the original recepies not to changed for unrecognisable way. Should be more presented the allergies on the food description.

Stayed at JS Alcudi-Mar for the second time and loved it again! Very good rooms, comfortable and clean. Buffet breakfast and dinner were delicious with lots of options. The staff were friendly and attentive. Location is perfect, very close to the beach and bus station. Highly recommend!

Location is very close (about 200m) to the beach, small super market is 50m away, bus station to airport etc. is about 100m away. Great food; always fresh and healthy options, kind staff.

Our room was facing the main street, which is very noisy from about 6am to 10pm. So we did not spent much time at the balcony and ear plugs for sleeping are highly recommended. Alcudia (not the hotel itself) has a big problem with a disgusting smell, usually from late evening till morning. Often I woke up and thought I am in the middle of a clarification plant. The evening shows were okay. Maybe the sound device needs an upgrade. Charging 4.5 EUR each day for using a safe and having to carry a key for it is expensive and not handy at all.

Very good breakfast and dinner. Friendly personnel.

While all the employees were referring us to talk to manager and we’re sure we can find a solution for our situation, it seemed like manager hasn’t even tried to look into it. We were family of 4 : 2 adults and 2 kids. We couldn’t get an upgrade due to fully booked hotel (fair enough) but our rooms were not next to each other. Perhaps this could’ve been solved. And also we really needed late check out due to late flight and kids.. and I have a strong feeling that it was possible and the manager just didn’t want to bother.

We love that the hotel was close to the beach and easy access to different calas The food was good and they had different options every day It was modern and clean and staff was very friendly and helpful

We didn’t like the cleaning lady that was assigned to our room We found her very rude and disrespectful towards us Which we believe it wasn’t appropriate way to treat customers as we came to enjoy our vacation

The food at the hotel was very good! Great variety and well prepared. Had a large room with sun and an ocean view. My wife joined me and they were very accommodating. Bike garage, tools, and rentals on site. Beautiful grounds, pool, and terraces. Great gym and sauna. Very close to the 312 start and the beach and shops. Eroski is 1k walk and lidl about 4k. Good wifi and bar area with tv's for sports and nightly music. The bus stop is very close to the hotel. The room I had was very quiet.

The safe rental was 4.50 per day. For some reason the wifi did not work in the dining area.

Facilities were wonderful and all of the staff were amazing …nothing was too hard and they went over and above.

There were no issues with the property. I think the dinner buffet could have had a little more variety in terms of the hot meal options and now at JS Palma they have more meats / fishes to cook fresh.

Breakfast was lovely and so was dinner. The location was great right next to the beach.

Unfortunately there is quite a busy road outside of the hotel that could be quite noisy but did t spoil our holiday,

I booked this hotel as it was near the hospital, my partner had broken some bones. We were able to walk to it every day. It was close to the beach and shops. Staff were all friendly and approachable. I can’t thank the staff enough for all their help, especially the receptionists . Food was delicious and a great selection of food. Our nice room on the ground floor with a balcony. I have been telling everyone what a great hotel this is and I will definitely go back again for a holiday.

Nothing hotel was perfect