Where would I even start? Stayed for 8 nights with my boyfriend and we absolutely loved this hotel. Fantastic value for money. The staff were so attentive, nothing was a problem. The hotel is absolutely spotless, it smells gorgeous too! Clean, bright, airy, you just know you’re in an upmarket beautifully maintained hotel. On top of this, all the staff seem genuinely happy working there and are so friendly to everyone. We loved the pool. The breakfast each morning was a huge selection of food and was changing each day, we loved the chef in particular making omelettes and pancakes each morning. He was always so busy but he didn’t break a sweat! The hotel is a 5 minute walk to the beach and has loads of lovely restaurants close by if you don’t want to go into Alcúdia town itself. We were delighted with this location, as it is lovely and quiet and only a ten minute bus into Alcudia which is much more lively and noisy. This way, we had the best of both worlds. As you can tell, I can’t say enough about this hotel we just LOVED IT.

Absolutely nothing - it is a gem.

Great location (close to the beach, the shops, the supermarkets, restaurants. bus stops).The beds were comfortable, and everything was clean.Entertainment programme was super. Friendly and helpful staff.

When I booked this hotel, I wrote as a special request: I would like a quiet room. When I arrived I was dissapointed, because my room was by the noisy street. I told the receptionist that I was not able sleep in such a noisy room like that one. They gave me another room on the 5th floor...It was a bit better...but it was still noisy..I called the receptionist at night, to have another room and that the next day I wanted to talk to the manager. The following morning the receptionist told me, they had a room, which was quiet. So the problem was solved.

Amazing staff, amenities, wellness area and super comfy beds. Llast but not least - both dinner and breakfast were super delicious (with freshly fried squid for dinner and churros for breakfast). Wellness area is very well-maintained and clean. I was a solo traveller, backpacker, and I instantly felt like home. Strongly recommend!

Liked the hotel location and the overall hotel, staff were friendly, except on arrival, the breakfast was amazing, but the pool in the wellness centre was a little odd as there were a number of naked gentlemen exposing themselves which I found a little uncomfortable and when we viewed it a couple alone having "fun" which also seemed a bit much... overall apart from that was a lovely place, good night entertainment - rooms were able to hear other rooms easily.

As above

I travelled solo and I was looking for a quiet hotel next to the beach with a wellness area and pool. The hotel staff were so friendly and approachable. The spaces were spotless, and cleaned daily. The location was perfect - right across the road from the beach. The breakfast buffet was fabulous - I think this was my favourite part each morning! They even had a 'solo traveller' seating area in the restaurant and it was nice knowing I could come to my assigned table each day. I was able to access the gym and sauna without any trouble. The pool area was connected to the hotel bar which was nice. Towels in the room were changed daily and everything felt fresh. I would definitely recommend this place :)

As I was located on the first floor, it was quiet loud at night from the entertainment music downstairs. I understand this is part of the holiday experience, but it was a little disturbing.

This was our 3rd or 4th stay at this hotel, many guests have been visiting for more than ten years. The staff at this hotel are like a large family and try to do as much for their guests as possible. Very clean beautifully decorated public rooms, bar, pool area and restaurant. Light, bright rooms with excellent showers in bathrooms. Plenty of storage though not many drawers. Staff superb, they take a pride in remembering what drinks you usually order, tea or coffee at breakfast etc. Excellent variety of dinner and breakfast food, far better than we have experienced at other Grupotel venues and many other hotel chains. Very attentive restaurant staff including the various chefs. Food always refreshed. Majority of food prepared on site. The Director eats in restaurant each morning and evening with the entertainments manager. I asked for an iron within 10 minutes it was delivered to our room with an ironing board.

Pillows - very hard making sleep difficult. My husband found the bed uncomfortably hard. We were a little disappointed with the room maid. For some inexplicable reason our shower gel was removed from our bathroom on the 4th day of our holiday when only a small amount had been used. Reception had to ask for it to be returned to our room. Bizarre!

Location was perfect for Mallorca 312, room was super cozy. We had 2 rooms with a little separate entrance as we had booked 2 rooms together which meant the rooms were nice and quiet away from everyone else.

Nothing :-)

Modern, clean, spacious room, good shower. Facilities are great.We enjoyed the pool and delicious cocktails . Good location close to the beach. Always lots of free parking on the street. Staff always very friendly, big thanks for the cleaning ladies as well. Quality of the food was the best,much better than other more expensive hotels on the island All in all excellent value/quality

As many other guests complained is the table allocation, wich has to be the same for the whole staying.If you are lucky to get a good table you're lucky.Some quests are enjoying to stay outside and some close to the kitchen door , where is incredible noisy.A little bit unfair The hotel is mostly with germans and elderly people, wich wasn't exactly bad..At least was quite and peaceful.But even most of the tv channels are in german to the point that you feel you're staying somewhere in Germany, not Spain.Unfortunately this is accurate for the big part of the island, that lose her authenticity.

Amazing place i have to say.Staff are super friendly from the cleaning ladies to manager.Very impressed.Food was great half board.Lots to choose from and very tasty.Room was decent no complaints with balcony.Shower was decent.Location perfect bus stop out side the door A32 bus took me to and from airport.All in all super value for money and i will be returning.I have told my friends already and they will also be going.

Everything was spot on and i would have gave it 10 out of 10 but one thing i know am being harsh.but the wifi kept knocking off.other than that a pleasant and enjoyable place to stay.highly recomend this hotel

Good food options, nice view from the room, good location, pleasant hotel interior, nice room design, pleasant reception and restaurant staff.

Canalisation smell in the bathroom. Weird and uncomfortable pillows. Dirty floor in the room. Housekeeping coming to our room on the day of departure at 9 in the morning despite the fact that our check out is at 11:00. Bed sheets were changed only once 1 day before our departure, we stayed for 10 nights and I don’t undestand this logic😅 Bed sheets are weird, because the duvet cover is much shorter than the duvet itself😅