This is the finest stay I've had in a boutique hotel ever (and we travel a lot). The staff couldn't do enough for you, the pool and cave pool were wonderfully relaxing. This place smells amazing inside and outside!! What's your secret? :D They were so welcoming to us and our 2 year old daughter, engaging with her and even playing with her at times so we could have our breakfast in peace. The village has plenty of lovely restaurants and a fabulous castle to visit. If you have a car, there are also great day trips in the surrounding area. An all round wonderful stay, we are looking forward to going back.

nothing

It was a total revelation. One of the most amazing boutique hotels we've ever stayed in. Everything, just everything, was perfect! Starting by a very warm welcome by Mikhaila, one of the hotel managers, who made us feel like at home, once we've entered the premises. We could feel the personal touch throughout the whole stay. The hotel interior looks marvelous - beautifully decorated and creatively well-balanced in terms of medieval architecture and modern infrastructure. The inside salt-water swimming pool in the cave - is absolutely magnificent. Overall, the environment is very welcoming, quiet, and relaxing. Add a tasty breakfast with a good cup of coffee on top of all - and you get a perfect place for a retreat from a hectic lifestyle. Will come again!

I wish I had more days to spend in El Balsamo.

We loved everything about it; you feel at home from the moment yo set foot in the hotel, it is so beautiful, it has everything you may need, it is definitely the perfect place to relax for a weekend, we went with our children and they loved it, breakfast is amazing!

Nothing to complain about

Lovely small hotel with beautiful backyard. Very efficient use of the limited space: small pool, "grass" area, terrace, etc. Delicious breakfast, super attentive team and overall very kid friendly.

No parking provided but it is fairly easy to find one on the streets.

Everything was at the highest level! This is a unique hotel with its own cave with thermal water! This hotel will remain in my memory as the most extraordinary of all that I have ever visited!

Absolutely nothing

The property successfully combines age with modernity. It is hundreds of years old but has achieved a very modern feel without compromising its history.

Nothing.

Perfect staff, nice cave pool, good breakfast, beautiful hotel

The futon/extra bed was not comfortable.

The staff was superfriendly and the house Is really Nice

Absolutamente todo

Absolutamente nada

staff was very helpful and friendly, as the property doesn't have a restaurant, someone brought us by car to the nearest very good restaurant. They have a very original indoor cave swimming pool. Breakfast is served in the breakfast room, no buffet but nice selection of different foods, savoury and sweet. coffee to your wishes and fresh juice.

The property is wrong listed on Booking, it is listed as a 5 star hotel and that is not correct. it is a 5 star "Casa Rural" what is not the same. The room didn't had an outside window, all windows go the inside reception hall, also from the bathroom!. doors are very thin and not sound proof at all, which doesn't give the privacy feeling you would expect. parking is difficult as the property is in the centre of the village with very narrow streets.