Nice hotel, with a good price/quality ratio. Good location. Many cafes, restaurants, and supermarkets are nearby. The breakfast was nice to have at the hotel.

There is only one problem, the sound insulation of the doors in rooms is not good. If guests near your room go to their rooms late at night, they slam the door sometimes, the doors make noise, and you may wake up from that. I am a sensitive sleeper, so in that case it is a problem. And many people come home late in hotels after partying until morning hours. It is not a problem if you don´t wake up easily.

I would say that I liked everything about this hotel and our room. We were staying in room 205 and to be honest, our stay exceeded our expectations. Both my friend and I were so happy with our choice that we would spend a few hours of our day in that room admiring the view from our balcony. The hotel wasn't situated dead in the center but we had no difficulty with getting to the top attractions on foot. Everything was 10-15 mins walk from our hotel. The staff was very friendly though only the reception representatives spoke English. Our room was very clean, light, and welcoming. The balcony was all we could ask for.

When we arrived in our room we didn't have slippers, sugar, and a toothbrush. We had to ask for slippers and a toothbrush the next day. That was very inconvenient.

The staff were extremely friendly and helpful and very patient with my faltering Spanish. Got some excellent recommendations for local tapas restaurants. The room was very clean and comfortable. Breakfast was good - plenty of options and filling enough for us to last until evening tapas! We thought the location was great for getting out to the historic sites and was also a very easy walk to the train station (we went on to Seville after four nights here, but in retrospect would have preferred to spend a few more days here)

We booked the hotel after being let down by our airbnb. The room was ready when we arrived, 20 minutes after booking! Good price considering. The staff was my favourite part of our stay: friendly, helpful and great personalized recommandations. Great location, easy to walk to tourists attractions, so stores nearby are more on the expensive side. The room was clean and comfortable, nothing special though, the view from the window was a wall. It’s perfect if you’re only there to sleep, but maybe not the best if you plan to spend a lot of time in your room.

Our stay at the hotel was wonderful. We were expecting to find something decent for a 3 day stay as we were booking last minute and didn't want anything too expensive. The hotel definitely exceeded our expectation on those counts. The staff, everyone, including the reception and housekeeping were personable and very helpful with tips and suggestions. Breakfast was a decent fare (not the best we've had but a very nice Spanish almond tart and the fruits each morning). The location is perfect - just a 12 min walk to the centre of Granada and very good connectivity for buses (to the centre and to the main bus station for convenient entry into and exit out of Granada).

If I'm being pernickety, some of the hidden but accessible corners of the rooms could do with a bit of spruce up.

Reception is big and shiny with seating off a a public space. Reception staff very good. Check-in good. Clean and spacious. Flavoured water dispenser. Downstairs is the breakfast room. Breakfast is good. Plenty of everything. Bedroom is large with two patio doors onto a long Juliet balcony. Mine over the road and public space. Despite which very quiet. Balcony is good to watch the people off to work. And the hundreds of Swifts. Kettle! Tea/coffee making facilities. Tele. Stocked mini fridge; the water is NOT free. Air con. Bath/Shower room is a disaster! It’s a slalom. Poorly designed you have to go round the sink and the bidet to get to the toilet! Shower cubicle over a bath. But, plenty of nice towels, toiletries, and hot water. Clean and shiny. Hairdryer. The district is just a little way from the Main Street through Granada. Bars,restaurants and shops etc. Quiet and friendly it seemed. The staff are very good and speak English. Helpful and willing. It’s a nice friendly hotel and good value. WIFI OK.

The bathroom needs ripping out and starting again. Forget the bidet. The air con is OK. Shower cubicle leaked; but, it not my floor.

The location is superb, very central. The staff are excellent - professional, friendly and welcoming. The overall look and feel of the hotel is welcoming/ I didn't try the breakfast so can't comment on that - but it certainly smelled nice!

As a single traveller the rooms allocated to you are always small and often hidden away - that's not necessarily the case here and as I've been here 4 times before it obviously isn't a problem. However, the rooms are situated facing inside and there is no natural light which I don't like.

Excellent location. Clean room and hotel however it is a little dated and needs to have some modernisation. Very friendly staff and excellent location. Walking distance to plaza Nueva (<10 mins) but in a quiet neighborhood. You can catch all buses to the main sights from the plaza.

Room wasn’t dusted well. Although clean sheets and bathroom, there was dust in the corners of the room. The cleaner needs to be more thorough.

Lovely location, far enough away from the centre to be peaceful but, close enough to be less than 10 minutes walk to the main bars and restaurants. The rooms are a really nice size with really comfy beds, and a great bathroom and perfect water pressure for an amazing shower after walking around this beautiful city. Speaking with the staff was a pleasure every time. All in all a wonderful hotel that I will be visiting again the next time I'm in Granada which won't be long!

I really can't think of anything, the whole experience was wonderful.

Staff were so helpful... they gave us great tips for eating out ( Bodegas Castenada, and Oliver's) as well as good advice for seeing the beautiful city. Rooms were clean and comfortable. Nice buffet breakfast. Good location:easy walk into centre. We parked at Parking Triunfo and hotel staff suggested that we download the ACP app ("aparcados") that meant we paid about half-price for the parking.