Regarding location, we needed to be near stadium Bernabeah, so it suited us.we were a family with 3 kids. Rented a car and stayed in the hotel 6 nights beginning of August... we parked just outside the hotel.it is free between around 9pm to 8am, and during the day maybe 2 euros an hour. But since we were outside the hotel during daytime, it didnt cost us much. The hotel parking is smal and around 27-30 euros per day , which we didnt need. The hotel is around 25min drive from main attractions.it is a few minutes drive or walk from the stadium, el cortes angles mall and some shopping streets.the room was nice, spaceous, but didn't like that the toilet sink is inside the room and not in the toilet. So if u want to wash ur hands, dry ur hair..anyone sleeping will be disturbed. Plus the toilet door (a sliding one) doesn't close completely, which is annoying . Bed was comfortable but the sheets were not changed daily, maybe never at all during our stay as a tissue left in bed was still found in bed at night. There wasn't any sign to keep for roomservice to change the sheets, so automatically it is understood that they see changed daily. If u have kids, a free playground is present a few min walk from the hotel which my 5year old liked. The lobby is clean, new nd smells nice.good breakfast buffet.

I didn't like that the toilet sink is inside the room, so when using the sink, drying ur hair...anyone sleeping in the room will be disturbed. Plus didn't like that the toilet door didn't close completely (a sliding door).

The location is just a few minutes walk from Bernabéu stadium, various excellent restaurants, convenient stores and the biggest El Corte Inglés in Madrid.

The wifi is slow and the I was told when checked in information provided on Booking is not correct as I had to pay additionally 30€/night for my 11 y.o son.

The location is excellent for a football trip . And getting around the city...the staff are extremely friendly and helpful...that's why we will always be back.

Nothing...apart from more variety for meals...like snacks ..lunch etc...fabulous

Good hotel overall. Clean. Good A/C - quiet and it was warm. Personnel is friendly and helpful.

My advice would be to limit window opening- it may be dangerous for kids. Windows are needed, but I would add a parents lock.

Rooms, breakfast and lounge facilites are great

Some rooms at the lower floors facing the main street "Paseo de la Castelllana" are too noisy, windows should be upgraded to stop the noise

Very good hotel, close to center and office location. rooms have more than enough space and are really clean. Bed was good.

I could not think of anything that good be better.

I stayed for two nights at the hotel with my 2 sons. We had a fantastic time. The hotel, food, rooms and staff were of a very high standard. We were attending a football match at Santiago Bernabeu which is a 5 minute walk away.

Great hotel, very clean and excellent location.

location for Bernabau stadium excellent.. staff lovely and rooms really good.

the fact it had no pool or outside space if being really picky.

The bed was comfortable

Staff at breakfast could have explained what we needed to do and where to go for coffee etc