Helpful reception staff, shared pool, decent mattreses, decent breakfasts.

Airconditioning struggled a little in high heat and the fittings (doors etc) where lightweight so there was a bit of noise carry over from both inside and outside.

We loved how central the hotel was to everything. 15 minutes in a taxi from the airport, airport taxis €33 but if you get an uber it is cheaper. We walked everywhere. The open top bus tour was great for seeing everything. Stadium tour was good but definitely seen more in other stadium tours we have done. Hotel was really clean, comfortable and the cleaners freshened your room everyday. Lots of lovely restaurants and coffee shops. Shopping centre/Aldi and supermarkets all walking distance. It was great we highly recommend. We used Google maps together everywhere.

The only thing I didn't like was they were doing lots of work in the room next door to our room and started working at 7am in the morning, drilling, banging on the wall where the headboard of the bed was. This was the only negative.

It was excellent. Stuff was very kind and friendly from the beginning.They allowed me to left my luggage at the reception before check in and after check out. There is quite early check in, and late check out, what is very comfortable. Rooms are clean and cleaned every day. Breakfasts quite ok, fresh and tasty, but everyday the same. Location is excellent. It is quite calm district, but you can find many nice restaurants nerby. It is close to two metro stations. And the best thing, it has 24/7 Carrefour on the next street.

Nothing

The staff was superbly nice and helpful. The room was comfortable and clean. The location was excellent for the purpose of our trip. I would surely come again to this property if I'll visit Madrid again and stay in this area.

Frankly, nothing to mention. Although the location of the property is not in the city center, but we chose this location intentionally because it fitted the main purpose of our trip.

Senator Castellana is very conveniently located between two Metro stops, Cuzco and Tetuan. We chose this place for its location (proximity to Chamartin) and it was a good choice. The hotel was clean and comfortable, no frills, but it suited our needs perfectly. It's also in a non-touristy neighborhood so prices for food and drink nearby are very reasonable. Breakfast was very good (in the hotel).

All went well!

The Staff was very friendly, accommodating and helpful. The location was perfect . Hotel was clean and they had a very nice selection for Breakfast.

Walls a very thin , you can hear the heals of people walking in there rooms due to the type of flooring, the bed was a bit to hard for our liking but they accommodated us to make it better.

Well, personnel is very polite and friendly. Check in was smooth. We were little bit confused with the "free minibar" we were told upon arrival, but the minibar was just empty fridge and coffee and tea pot, nevertheless... it was ok, we don't mind :-)

Well, the room itself looked like a one from 90's, still teh beds were comfy and that was what we were looking for. So there is no toom for complaints. Still the hotel looked like far behind its zenith. Still - well seved the purpose... Thank you

The rooms were reasonable for the money. All the staff were really kind and helpful. I had a early flight in the morning and the staff at the pantry helped me get a few desserts before I left. Good location

I felt the breakfast options was very limited especially if you are vegetarian.

Well located close to 2 metro lines. Plenty of stores and nearby restaurants to choose from Breakfast was plentiful and good food Every single member of staff was lovely, from reception, staff at breakfast, cleaners.

A bar would be great

Very nice hotel. Personnel helpful and friendly. Swimming pool is good, although we don`t have sunlight on the total area because of the buildings located close to the hotel, be aware of that. Breakfast is a little bit expensive for what they offer.

One thing that bothered me was the small fridge in the room. In fact, it is a very tiny fridge. Additionally, it didn't work at all.