This is a very good hotel in an excellent location. it is on the Gran Via, directly across from Callao metro stop, making it accessible to reach and for setting out either on foot or metro to explore Madrid. (For info, the door is not easy to spot, as it's a small entrance No 44 that contains a number of hotels on various floors). The hotel is on the 7th floor accessed by an elevator that is a little slow and small, but fine. The room was a very good size, and good bathroom facilities, and very good wifi. Breakfast is located on the 10th floor, and has an amazing view. I was there in December, so it was too cold to eat outside, but in the warmer weather it would be a great location. The breakfast itself was good, but a little limited, but the price was excellent value. Being on the Gran via, it is a little noisy, but not excessively. I would definitely stay here again.

The breakfast is good, but you basically choose one of six options. You only get one cup of coffee and one cup of juice, which I thought needlessly mean. I had omelette each day, which was totally fine. The elevator is small and slow, which may be a problem for some. Aside from checking in and out I used the stairs, which were fine.

The balcony view was AMAZING, the room was very clean and had 2 twin beds which were prefect for me and my friend it had a walk in shower so the shower was spacious, we had no issues with hot water, check in was easy and the staff was super friendly and helpful! The room was spacious and perfect for us and honestly, I wish I had stayed here when I arrived instead of the more expensive Airbnb I had for the first leg of my trip as this had everything we needed, you can't beat the location it is on the 7th floor, but they have an elevator!! ALSO, there is also a rooftop bar 2 floors up!! (SKY BAR) with AWESOME views, great drinks and the staff was also super friendly, and they also have a full menu and now that I found this little gem I know I will be back, and I would recommend. See my pics for the balcony view and the rooftop bar and it's view.

The room was very clean, but the cleaner/ deodorizer they used was very strong when we walked in the room, we opened the balcony doors when we left for dinner, and it helped and was fine

I made a reservation for 3 adults unfortunately one of us didn't show up at airport due a positive covid test. Arriving at the hotel reception Alejandro,very efficient, helped us by calling Booking and I got a credit for the difference between a triple room and a double room. Excellent location place callao,

We got the 3 beds room reserved although we were only 2 finally. The room, extremely small, had only 3 beds, no other furnitures, it was much too small for 3 beds, a table and one chaire at the entrence,the bathroom had a comfortible size and shower. Poorly soundproofed, noisy inside and outside the establishment. Hotel is located on the 7th floor only one elevator Breakfast on the 9th floor ; the only positive point was the view , the food choosen from a menu was greasy and tasteless , after one experience we ended by ordering only coffee and a croissant.

The hotel is on an old property on one of the top floors. The room is comfy enough,with heatimg (although not on on the mornings, despite being very cold in November). The bathroom is clean and decent. The breakfast is on the rooftop, but not enough places, you may have to sit on the open rooftop terrace, which is cold. But the breakfast itself is good, some set dishes and fruit. Location is fab as makes up for any other issues. I'd book again, so recommend!

The open rooftop terrace for meals not appropriate for winter! Front door bell rings all the time

Excellent location, bedroom with an amazing view over Callao. On the same building there is a terrace bar, also interesting. The staff were super friendly and helpful. The possibility to leave our luggage in a locker at a very reduced price is an excellent option for backpacking tourists. WIth the offer we got from Booking, this hotel was great value for money.

Nothing in particular. The room gets a bit hot during the day, but it is normal as it is rather small and has a big window.

Great location, fantastic breakfast with a view. Room small but sufficient. Five Guys downsairs is a plus for late night food. In the building there are many hostels, each flor accommodates one or two of different brands so make sure you know what is the name and floor location of yours.

Elevator is a nightmare. Rooms were at 8th floor and we used elevator only once, then it was broken all the time, and broke with people in.

So close to everything and room size was good for 3 people with a nice balcony view of callao. The hostal let us leave the baggage even before checkin (althought before arriving i tried contacting them because i wasnt sure if we can leave the baggage prior checkin but it was imposible. Thankfully it wasnt a problem)

There was only one elevator for the whole building and many floors are hostals so it was very slow and cramped. At first the room smelled like cleaning product but i guess thats a sign that they cleaned before letting us in.

The location of this hotel is just awesome: on Gran Via and only two blocks from Puerta del Sol. Having breakfast on a terrace overlooking Madrid's skyline was priceless. The elevator is old and slow, but there is actually one!

The room size could have been bigger and better value for money.

I love its location as its in the middle of everything, restaurants, stores and a lot more were available near the Hostel.

I had booked my stay a month prior to arriving there they told me that they couldn't see my booking so they gave my room to someone else. They ended up giving me a different room but it was very noisy. There was also no mirrors in my room.

it was in a great location, staff were friendly and helpful

it’s is on the 7th floor which it didn’t state and the lift is rarely available