Location was great. You can’t drive up to the property but it’s right next to McDonalds so super easy to find. The staff were helpful and friendly. We had lunch and a dinner in the restaurant and food was excellent and not overpriced. Beds are very comfortable.

Our first night we were given a 1st floor room which was really noisy with bin men/trucks and late night music. Hotel were great and moved us for our remaining nights.

Possibly the best hotel we have ever stayed. Great location and fantastic attention to detail. The hotel has a calm and sophisticated feel throughout. All staff were fantastic and consistent through entry, reception, bar area, rooftop and breakfast. We enjoyed each area. The room was very well designed, comfortable and with many thoughtful features. Lovely complimentary cocktail to start our first evening. I would not hesitate to recommend or return.

The hotel is very new, so everything was super fresh and clean. The staff were amazing and so international - it was lovely talking to people from all over the world and seeing such a diverse group of people helping us! The breakfast spread was wonderful and being a vegetarian, I didn’t have any issues. The beds were luxurious and made it hard to get up from!

It didn’t matter to me as much as I was alone in my room, but I wish the towels were replaced daily with fresh ones.

Isaac, the concierge, went above and beyond! The rooms were quiet and comfortable. All the staff were super and helpful. Great location near many sites and metro.

If you are using Ubers, ask bellman for a convenient pick up spot. The entrance is on a plaza where cars cannot drive up to the front door.

Great location, beautiful hotel and staff were great.

only detail missing is that there was no place to hang towels. minor detail that I’m sure will be corrected.

The hotel is very nice, the terrace with beautiful views and amazing cocktails, the staff is very friendly, the location is great.

The hotel room was very very small, we didn't even have space to be able to walk from our luggages. I don't think it's worth the amount of money we paid for such a small room.

Loved the location of this hotel. Lunch was lovely - I recommend the Russian Salad and breakfast was good. The staff here are exceptional - my first time in Madrid and I'll definitely be back.

Only minor wee things - the pool could've been a little cleaner as it looked "cloudy" and a partition on the balcony would be helpful as the room who shared ours preferred to stand and smoke at our balcony door! Breakfast a little expensive for what it is.

great location, nice room

entrance and elevator awful

The staff is extremely attentive, the location is perfect

My bday weekend stay in the center of Madrid was fantastic. From the moment we arrived, the hotel made us feel special with a welcome glass of champagne:) a perfect way to start my bday weekend! In the room, I was pleasantly surprised by a thoughtful gift box of macarons and complimentary water bottles, which I could conveniently refill with filtered water available on every floor. Small touches like these made a big difference. The cleanliness throughout the hotel was impeccable, which I truly appreciated. The highlight, however, was the rooftop, an incredible spot for sunset drinks with a breathtaking view over the city. Overall, a superb experience with great attention to detail. I’d gladly stay here again!

Nothing that i could think of!