Hotel is beautiful and clean, room was one of the best with view to pool and outside of the hotel area.

Pool water should be a bit warmer, at least in the Jacuzzi area.

The apartment and facilities were very clean and the setting was brilliant. The plants and landscaping were magnificent. The pool was clean and well monitored. A.short taxi ride from playa del ingles. Big Supermarket across the motorway. We had a 2 bed apartment, and when our child didn't want to sleep on the fold out sofa bed, the housekeeping team set up another camp bed in the 2nd bedroom, on their own initiative. This was really appreciated. Huge balcony on the ground floor apartment. Washing machine and dryers on site for guests to use, free of charge with detergent free to use.

The mattresses were too firm for my husband and I. The children slept very well. Not much in the way of entertainment in the hotel.

This hotel exceeded our expectations. We loved the pool area and the lush gardens. We were lucky enough to get one of the roof top terrace villas on the left hand side. Which meant for 8 nights we had incredible views of Maspalomas. There is a taxi rank literally outside, so don’t be put off by the location a little out of town, the views are worth it. Also a few bars and restaurants outside hotel. Hot spot areas such at the Yumbo centre and Lighthouse area cost 6 euros each way in a taxi. Also there is a newly built Aldi literally outside the complex. Entire complex was cleaned top to bottom each day and the gardens looked after very well. Underground parking available at 3 euro a day. All staff were polite and helpful. Never struggled to get a sun bed. Excellent value for money. We will come back here and recommend to friends and family.

Just a few points to make this stay even better but very minor suggestions would be - The pool was very cold to get into, even in 28 degrees boiling day it was freezing!! Potentially warm it up a bit? Especially in winter months. Bed a little hard but just our preference A few evenings there is entertainment but I feel like it’s not in the correct area as there is not really any seating to watch the live music, so perhaps the hotel should rethink where to hold live music.. Again these are not bad things just what I’d change as ideas.

Very spacious apartments, very clean, very attentive staff, very helpful and efficient staff. Beautiful grounds and swimming pools, nice and warm. Amazing view from our apartment. Quiet in the evenings:)

Property was lovely, not much happening in the evenings, but it didn’t bother us. Beach quite far but again we had a car and it didn’t bother us at all.

We spent 8 night at Palm Oasis during Christmas. It is a great hotel, quiet, with a little oasis, palm trees, and pools. The staff was very helpful and friendly. The apartment was clean and spacious with a big terrace. The cleaners did a great job; they even came on Christmas day. The kitchen with all the basics, but we didn't use it as we ate out. The food at the restaurant was really good, there were options for everyone. Definitely, we will go again.

The sofa bed in the living room was too small to accommodate 2 adults for sleeping. It's OK for 2 children. The beds in the bedroom were twin beds, I would have preferred one big bed instead Next time I will book a 2 bedroom apartment. Parking at the hotel is not free. It was 8 euros per day, it was underground parking, and you needed good driving skills to maneuver around as it was tight. Maybe some more entertaining in the evening.

This property is a fantastic choice for a quite stay. It’s situated in a quiet area, yet just a short drive from all major attractions, making it both peaceful and convenient. The beautiful gardens add to the charm. The pool is spacious and well-maintained. The staff are incredibly helpful and welcoming, going out of their way to make you feel at home. Plus, there’s plenty of parking available, which adds to the overall convenience. Highly recommended for a quite getaway and enjoyable stay!

Some minor downsides we noticed during our stay: traveling with a small child, there wasn't much for him to do on-site, but with a car, we easily explored nearby attractions. Our room’s balcony rails/concrete pots were a bit low, which caused slight anxiety about our little one possibly climbing over; however, the balcony doors had high locks at doors what he couldn’t reach, which helped. Also, the kitchen lacked oven trays, which would have been useful. Despite these small issues, we had a great time and look forward to returning!

Our apartment was clean, the pool was good and not too crowded. The staff was friendly and helpful. Breakfast was good, even though not extraordinary, and we always found a free table quickly. We rented a car, so the location was good for us - slightly away from the most crowded and touristy locations. The air conditioning was available in October, even though the hotel information stated it was only available until the end of September (we just had to turn it on from the operating panel).

The age of the hotel shows in some minor details e.g. the toilet flush button required plenty of force and multiple attempts to work, the sliding shower door easily came off its track, and the safe didn't work. The first thing we saw in the kitchen at arrival was a cockroach (that we killed), but we didn't see more of them. There isn't much to see or experience near the hotel, so you must have a car or take a taxi to go to beach and experience the dunes, or to eat in restaurants or do some shopping - but it was always relaxing to return to our hotel from the crowded tourist locations.

The apartment was absolutely lovely, spotlessly clean and also very well equipped with quality items.

The only negative about the apartment was the absolute waste of time of a hairdryer that is situated in the bathroom. It did not have any blow with it it was just hot air which makes your hair frizzy. It may seem a minor thing but it is actually major as any woman will tell you. The handle on the hairdryer gets very hot and it’s probably only meant for very short use. It feels like it should’ve been there in the 1950s not 2022. Was a real bug bear to me next time I go I will definitely take my own .

We absolutely loved the place. This is our second time and we find everything about the place absolutely exceptional. The resort reception staff and catering staff were absolutely brilliant - dedicated to customers, hard working, and incredibly pleasant and friendly. This combined with the amazing pools, perfectly tropical designed environment, regular live music, new gym, and new magic entertainment nights really made our stay well worth the visit. This time we added a car rental with the resort's partner company, which was an incredibly smooth process, with friendly and super helpful staff. We will certainly be returning again soon! Love the island, the climate, and the people. One day hope to buy a place here!

Bath tub could've done with a regular clean as I loved dipping in a cold jacuzzi. The sofa bed would benefit from being slightly more firm, but I recognise that the design of it might not allow for it. However, was able to get comfortable by sleeping at a slightly diagonal angle.

The staff were friendly and helpful. The place was clean . Pool areas lovely. Someone reversed into our hire car when reported to reception they sorted very quickly and got the other persons details for insurance. Nothing was to much trouble. We have already booked to come back in june next year..

The only tiny issue we had was the room we booked we thought had the jacuzzi when we arrived that wasn't the case we spoke to the booking department who showed that we hadn't booked it so we upgraded . I feel the description can be misleading. However this did not spoil our holiday......