The apartment and facilities were very clean and the setting was brilliant. The plants and landscaping were magnificent. The pool was clean and well monitored. A.short taxi ride from playa del ingles. Big Supermarket across the motorway. We had a 2 bed apartment, and when our child didn't want to sleep on the fold out sofa bed, the housekeeping team set up another camp bed in the 2nd bedroom, on their own initiative. This was really appreciated. Huge balcony on the ground floor apartment. Washing machine and dryers on site for guests to use, free of charge with detergent free to use.

The mattresses were too firm for my husband and I. The children slept very well. Not much in the way of entertainment in the hotel.

This hotel exceeded our expectations. We loved the pool area and the lush gardens. We were lucky enough to get one of the roof top terrace villas on the left hand side. Which meant for 8 nights we had incredible views of Maspalomas. There is a taxi rank literally outside, so don’t be put off by the location a little out of town, the views are worth it. Also a few bars and restaurants outside hotel. Hot spot areas such at the Yumbo centre and Lighthouse area cost 6 euros each way in a taxi. Also there is a newly built Aldi literally outside the complex. Entire complex was cleaned top to bottom each day and the gardens looked after very well. Underground parking available at 3 euro a day. All staff were polite and helpful. Never struggled to get a sun bed. Excellent value for money. We will come back here and recommend to friends and family.

Just a few points to make this stay even better but very minor suggestions would be - The pool was very cold to get into, even in 28 degrees boiling day it was freezing!! Potentially warm it up a bit? Especially in winter months. Bed a little hard but just our preference A few evenings there is entertainment but I feel like it’s not in the correct area as there is not really any seating to watch the live music, so perhaps the hotel should rethink where to hold live music.. Again these are not bad things just what I’d change as ideas.

Very spacious apartments, very clean, very attentive staff, very helpful and efficient staff. Beautiful grounds and swimming pools, nice and warm. Amazing view from our apartment. Quiet in the evenings:)

Property was lovely, not much happening in the evenings, but it didn’t bother us. Beach quite far but again we had a car and it didn’t bother us at all.

The apartment was absolutely lovely, spotlessly clean and also very well equipped with quality items.

The only negative about the apartment was the absolute waste of time of a hairdryer that is situated in the bathroom. It did not have any blow with it it was just hot air which makes your hair frizzy. It may seem a minor thing but it is actually major as any woman will tell you. The handle on the hairdryer gets very hot and it’s probably only meant for very short use. It feels like it should’ve been there in the 1950s not 2022. Was a real bug bear to me next time I go I will definitely take my own .

We absolutely loved the place. This is our second time and we find everything about the place absolutely exceptional. The resort reception staff and catering staff were absolutely brilliant - dedicated to customers, hard working, and incredibly pleasant and friendly. This combined with the amazing pools, perfectly tropical designed environment, regular live music, new gym, and new magic entertainment nights really made our stay well worth the visit. This time we added a car rental with the resort's partner company, which was an incredibly smooth process, with friendly and super helpful staff. We will certainly be returning again soon! Love the island, the climate, and the people. One day hope to buy a place here!

Bath tub could've done with a regular clean as I loved dipping in a cold jacuzzi. The sofa bed would benefit from being slightly more firm, but I recognise that the design of it might not allow for it. However, was able to get comfortable by sleeping at a slightly diagonal angle.

The staff were friendly and helpful. The place was clean . Pool areas lovely. Someone reversed into our hire car when reported to reception they sorted very quickly and got the other persons details for insurance. Nothing was to much trouble. We have already booked to come back in june next year..

The only tiny issue we had was the room we booked we thought had the jacuzzi when we arrived that wasn't the case we spoke to the booking department who showed that we hadn't booked it so we upgraded . I feel the description can be misleading. However this did not spoil our holiday......

The hotel is very nice. A wonderful place to relax, to do nothing and enjoy the sun.The palm oasis and its pools are extremely good. One pool is separated for children and the adults' pool is quite large, so you can have a more serious swim. Very caring hotel team. Thank you very much for your service. Excellent parking is available for an extra charge, but the price is symbolic. Room: we had a room on the ground floor for 3 adults with the view to pool. We loved it. It was large, clean and comfortable with a small kitchenette. Location: the hotel is approximately 3 km from the lighthouse. Sound far but it is not. We liked the hotel and its pools so much that we never visit the Atlantic beach. We had the car so drove to the lighthouse. There is a very convenient and large car park, so we walked around in the evening. Meal: Breakfast is very good. Lots of different types of eggs. If you are not a big egg lover, there are still a few choices. Mostly the same every morning. Dinner. Amazing. A different choice every night. Fish, meat, vegetables. Really highly recommended.

Nothing.

Beautiful grounds and gardens, clean facilities and rooms. Nice pools and sun-lounge areas. Friendly reception team and cleaning staff. Good location close (via taxi) to many points of interest. Well stocked and good value shop on site. Property felt safe, secure and well managed.

No microwave in 2 bed apartment with kitchen - strange omission. A lifeguard was present at most times but I am unsure from his position how he could see all pool areas clearly enough to do his job, and was disinterested in controlling a few rowdy gangs of older children and teenagers who were very boisterous and a nuisance in the pool (Especially during Sunday 30th June). Buffet breakfast was decent value (at 12 euro per adult) but not great quality.

The photos of the complex are true to life. The complex most definately lives up to expectations. The apartments are spacious and extremely clean. The complex is close to entertainment if you want it but The Palm Oasis is peaceful and relaxing.The swimming pools are heated and the surroundings are relaxing and fit well with the oasis name. The staff are extremely friendly and helpful. There is a laundry onsite and easily accessed. There are supermarkets in walking distance, a shopping centre and plenty of bars and restaurants to choose from. We had an extremely relaxing stay and would highly recommend it.

We disliked nothing.

Palm Oasis Maspalomas offers a serene and tranquil escape, perfect for those seeking respite from the daily hustle and bustle. The resort features two stunning pools, ample sun loungers, and a pool bar serving snacks and meals, providing a fantastic environment for relaxation. Conveniently located just a five-minute drive from Maspalomas Dunas, Palm Oasis is close to numerous restaurants, bars, and other amenities. The property is well-maintained, clean, and ideal for a peaceful retreat. Our two-bedroom villa was spacious, equipped with a fully fitted kitchen, and benefited from daily cleaning services. Important Considerations: Entertainment: Unlike some other hotels, Palm Oasis does not offer entertainment programs. This might not be the best choice if you're looking for a lively, party-centric atmosphere. Half Board Package: We opted for the Half Board option, which includes breakfast and dinner. However, it's important to note that drinks, including water, are not included in this package. Guests are required to purchase bottled water separately during dinner, which we found quite surprising. Parking Fees: The property offers ample parking spaces. However, there was no mention of parking fees upon arrival. At checkout, we were presented with a parking bill for each night of our stay. The hotel explained that if the booking had been made directly with them, the parking fees would have been waived. Since we booked via Booking.com, the charges applied. Overall, Palm Oasis Maspalomas is an excellent choice for those seeking a quiet, relaxing environment with well-maintained facilities and convenient access to local attractions.

Half Board Package: We opted for the Half Board option, which includes breakfast and dinner. However, it's important to note that drinks, including water, are not included in this package. Guests are required to purchase bottled water separately during dinner, which we found quite surprising. Parking Fees: The property offers ample parking spaces. However, there was no mention of parking fees upon arrival. At checkout, we were presented with a parking bill for each night of our stay. The hotel explained that if the booking had been made directly with them, the parking fees would have been waived. Since we booked via Booking.com, the charges applied.