The property was clean and spacious

When we arrived the entrance was locked and after speaking to someone through the code pad a man arrived to let us in and register us at reception. We appeared to be the only guests in what was quite a large hotel, and the reception was unmanned throughout our stay. The water in the shower was cold both on arrival and the next morning. The breakfast was served by a very pleasant woman, but we were obviously the only people there.

Absolutely great hotel. We arrived early and were able to check in right away. The room is bigger than expected with a huge bed as well. Interior of the hotel and room was very pretty and authentic, lovely. Bathroom also was big and clean, with everything necessary. The pool outside is well maintained and pretty among the flowers in the garden. There are plenty of sunbeds and parasols for a relaxing day by the pool. We were lucky to be the only guests in the afternoon so we could enjoy the pool by ourselves. Parking is readily available for free right in front of the hotel. Location is a little bit outside of the Old Town of Olite. Walking 5-7 minutes.

Nothing.

Excellent, well-trained staff - a credit to their management. A relaxed and helpful atmosphere on arrival. An excellent room with superior furniture and fittings.

The only disappointment was the restaurant at El Juglar was closed, and we were directed to the restaurant at the sister hotel in Olite, the Merindad. The food was OK when it finally arrived after 90 mins but the waitress here was hopeless. She forgot about us, then brought French instead of English menus, then got the order wrong and also failed to bring our drinks with the food - they only arrived with the last mouthful. This cheerful but clueless lady is clearly in the wrong job! It could have been a spectacular success at El Juglar, but we'll never know.

The place was very nice! We took the jacuzzi and it was perfect. In the pictures it looked smaller or even like an older place but we were amazed because it is more “modern” than in the pictures.

The room was really hot and we couldn’t lower it

Spa bath was nice and the location. Olite is a beautiful medieval town.

One side of the bed was in the eaves so you had to crawl out of bed at night. The room should be redsigned as it is big enough to avoid this. The property is expensive compared to the parador in the centre of town.

The juglar is a small hotel 5 minutes easy walk to the town centre with excellent bars and restaurants. The continental breakfast was good, served by the hotel staff.

The only possible small complaint about the hotel was that there was no ramp all the way to reception - however you went, you had to lift your luggage up a few steps inside.

Stayed hear for 1 night on a motorcycle tour. There was safe parking for the bike at the front of the hotel. Fantastic air conditioned hotel within easy reach of the town centre. Great swimming pool.

No bar or restaurant in the hotel.

Beautiful hotel with a nice swimming pool. Large comfortable rooms and excellent location at walking distance of the old town of Olite.

We had about 2 years previously stayed at this hotel. It’s close to the town centre , castle and Bodagas Ochoa. It’s beautifully presented with comfortable rooms and free parking directly alongside the hotel.

On our first stay, we thought the property was family owned and run and very friendly. On return, it felt more like a business with us seeing various front of office staff. We did ask for a bottle of water in the room which would normally be provided in this standard and price range of hotel. We were pointed to a vending machine in the area to purchase water if required.

Very clean and friendly informal hotel. Great location for us, about 5 min walk.into town. 100 yards from a bodega where we tasted and bought some great wine. Small but very clean pool in lovely garden. Would definitely recommend.

Nothing. For us it was perfect