The hotel is very well maintained, everything is new and in perfect condition: the rooms are spacious, the gardens are green despite summer heat, the swimming pools are big with plenty of sunbeds, and the restaurants have lots of tables both inside and on the terrace. Cleanness is 100%, everything is spotless. Lots of staff at reception (special thanks to Javier) and restaurants (thanks Africa for being so kind to our son). Everyone is smiling, friendly and accommodating – which is rare these days. Most pleasantly surprising was that a small dinner buffet was waiting for us in the room when we arrived and checked in late at night, starving! Location is good for beach access, only 2 min walk, but not ideal for families with small kids – it turns into a loud drunk teenager street festival in the evenings. It’s not noisy inside the hotel itself, but not nice to see that crowd on the evening walk with your toddler. The snacks, drinks and food are very reasonably priced, no need to get your beer from the supermarket (which by the way is across the street). Also, right by the gate on the street is a car rental place and the bus stop, where you can take the bus to the airport or Palma City.

One big minus and a small one: - there is ABSOLUTELY NO entertainment for kids. No clowns, no shows, no music, nothing. - the food at the buffet is good and varied – you can always find plenty of things to eat, but it’s not to die for.

A Fantastic Stay at Hipotels Gran Playa de Palma My recent stay at the Hipotels Gran Playa de Palma was nothing short of exceptional. Nestled in the heart of Playa de Palma, this hotel offers the perfect blend of comfort, convenience, and luxury, making it an ideal choice for both families and couples seeking a memorable getaway. Location & Accessibility One of the standout features of Hipotels Gran Playa de Palma is its prime location. Situated just steps away from the golden sands of Playa de Palma Beach, guests can easily enjoy sunbathing, swimming, and a variety of water sports. Additionally, the hotel is conveniently close to Palma's vibrant nightlife, shopping centres, and cultural attractions, ensuring that there's always something to do. Accommodation The rooms at Hipotels Gran Playa de Palma are spacious, elegantly decorated, and impeccably maintained. My room featured a comfortable king-sized bed, a modern ensuite bathroom, and a private balcony offering stunning views of either the sparkling sea or the lush hotel gardens. The attention to detail, from the plush linens to the thoughtful amenities, truly enhanced the overall comfort and relaxation during my stay. Dining Experience The hotel's dining options are top-notch. The buffet breakfast offers a wide array of delicious choices, catering to all tastes with both local and international cuisines. Lunch and dinner at the on-site restaurants were equally impressive, with a variety of menus that never failed to delight. The quality of the food, combined with the attentive service, made every meal a pleasure. Facilities & Services Hipotels Gran Playa de Palma boasts an impressive range of facilities designed to cater to all guests. The outdoor pool area is beautifully maintained, providing a serene spot to unwind under the sun. For those seeking relaxation, the spa offers an extensive menu of treatments that left me feeling rejuvenated.

Wonderful hotel, great breakfast buffet and helpful staff

We had some issues with the air conditioning

The property was clean, nice, very tidy and cosy. The food was fantastic, the kindness that everyone has there was well deserved and we are very happy with our stay in this hotel, and we can’t wait to come back and see it again.

One thing which we didn’t like is the kids zone, where people should leave their kids for hour or two, so parents can have time to rest for themselves. Maybe they were busy with the Halloween decorations, and when we asked if the kids zone room is open, they told us that it’s up to the girl who was working there to open the facility, so we can leave our daughter there, but from the reception, didn’t have us proper working time for the kids zone and when it’s open. Again that maybe was the wrong moment due to the Halloween, but it’s something that the hotel can focus, from our point of view. Everything else was excellent and definitely we can visit it again next year

The hotel was excellent. Great size room - we had a twin. The hotel was kept extremely clean, and the staff were fantastic - welcoming, helpful, and friendly - their customer service skills were fantastic. Breakfast was amazing, so much choice. It was hard not to overeat .

There were only two slight downsides, one being no tea/coffee in the room, but this wasn't a big issue, we just would have liked it. The second was the area, but this is not any reflection on the hotel, just something that booking.com might like to advertise. We didn't realise that it was an area that appeared to be probably more suitable for those who like to drink a lot during the day and evening. This didn't cause a problem for us but something some may prefer a quieter area.

It’s new and clean. The rooms are spacious and with modern furniture. The indoor pool is heated. We only spent one night there as we had a very early flight. The kitchen prepared the breakfast for us at 3am, which was really thoughtful.

Location. I thought it was far away from the drunk tourist areas but not at all. Unfortunately they are everywhere. Spa staff. We went to the indoor pool and asked the lady for the towels. She said very unpleasantly that the towels are upstairs. Then I asked her why are the towels upstairs and not by the pool. I didn’t see any logic there… then she said she didn’t work for the hotel she is contracted by another company for the spa. Very not nice. Also, she is the face of the hotel and I will remember her as a hotel staff not as a person contracted by the spa company.

The hotel met all out expectations, and I would like to say extra good words for all the staff from housekeeping to restaurant. Everyone was super professional during our stay. The hotel itself is one, or maybe the newest in the area, so everything is still fresh and well maintained. We had half board, and I think this is the best choice, cause hotel has a very decent food, and you won't find many decent places to eat in this area, and even if, you will pay 15-18 euros for pizza. I would really recommend this hotel.

It's kinda bad located pool area inside, cause you have to go through couple cold areas, and elevator area is near parking lot, so most of the time it is very cold. We were with 2 year son, so after pool we had to put him in couple towels, just to make sure he won't get sick. We booked couple full body massages, and from my earlier experience, I expected much more. Massage was so so, really on the downside and the SPA area just ok. As I said the hotel itself is much better and SPA is kinda what you could expected from mid rate hotel, but not the 9+.

Incredible comfortable and great amenities including restaurant and pool areas!

Internet TV

Room spacious and comfortable. Excellent variety of food for breakfast and dinner, no one should ever be hungry after eating there. Staff were pleasant friendly and competent. The ones I spoke to enjoy working there and it shows. The organised and orderly way the hotel is run is a main factor in its success.

Since my last visit to Mallorca many years ago the general area in which the hotel is located has deteriorated. There's a lot of drunkenness in the street throughout the day and annoying street sellers. This was not evident in the hotel though. I guess this could be an age thing but I didn't enjoy it.

I recently had the pleasure of staying at the Hipotels Gran Playa de Palma, and I must say it was a truly delightful experience. From the moment I stepped foot into the hotel, I was impressed by the level of comfort and attention to detail. The air conditioning in the room provided a welcome respite from the warm weather, ensuring a cool and comfortable atmosphere throughout my stay. One aspect that particularly stood out was the impeccable cleanliness of the hotel. The rooms and common areas were spotless, creating a sense of freshness and inviting ambiance. The bathroom, in particular, was modern and well-maintained, with all the necessary amenities readily available. The staff at Hipotels Gran Playa de Palma deserves special praise. From the friendly receptionists to the attentive housekeeping staff, everyone went above and beyond to ensure a pleasant and hassle-free stay. Their warm hospitality and willingness to assist with any inquiries or requests made me feel truly valued as a guest. One aspect that I appreciated was the tranquil and serene atmosphere within the hotel. Despite being situated in a popular area, the noise levels were remarkably low, allowing for a peaceful and relaxing experience. It was the perfect retreat after a long day of exploring or beach activities. In conclusion, the Hipotels Gran Playa de Palma exceeded my expectations in terms of comfort, cleanliness, and outstanding staff. The air conditioning, well-appointed bathroom, and overall tranquility made my stay incredibly enjoyable. While the location may have its challenges with the presence of rowdy party-goers, the hotel's efforts to create a peaceful environment more than made up for it. I highly recommend this hotel to anyone seeking a relaxing and enjoyable stay in Palma de Mallorca.

While my overall experience at Hipotels Gran Playa de Palma was exceptional, it is worth mentioning that the location does have a downside. The presence of drunk party-goers in the surrounding area can be a bit of a nuisance, particularly during late-night hours. However, I found that the hotel's efficient soundproofing measures helped minimize any disturbances, allowing me to enjoy a good night's sleep undisturbed.