Very nice hotel, we had a sea view which was beautiful. Breakfast was lovely, nice location to the beach front 2 min walk. 2 pools that could be used.

Nothing thay would put me off coming back, but a few things that might not suit some people, the snack bar was out the hotel, across the road and into another hotel. Also, the all-inclusive was difficult and confusing. At lunch and dinner, the beer and wine were open to everyone. Even if you were half or full board. Same with the soft drinks. But you could get a cocktail from the lounge bar for €2 which was good. The beds were a bit flimsy, but we did see that they had new ones. Also, the meat that was on offer at dinner, like pork chop or steak, was very tough and overcooked. All silly things, but I just thought I'd note it

Amazing experience I was travel with 3 boys 2 early 20s and 10 years old. The food was lovely The views where amazing. The staff where lovely special Edwardo the entertainment and outdoor activities there is actually kayaking included in the activities plus so much more.. I loved it

I did not like the fact it was located so close to Magaluf but the old boys loved it, for me best staying out of Magaluf but nice having a mix if u want relaxing days and wilder nights I guess. The hotel is very strict security so nobody gets in without a band. You could just stay on the Palma side but the main strip is only a short distance.

The meals were well cooked and there was a great variety on offer. The staff were all very friendly, polite and couldn't do enough for you.

I paid for all-inclusive and I never received a free alcoholic drink the whole week, they have discounted though to 2 euros so it wasn't so bad. The pool was freezing as we went in April at the beginning of the season. There are no snacks in the all-inclusive package unless you stay in the suites, a different hotel. The hotels having the same names etc... is very confusing.

Loved the location and the hotel itself with pools was really nice

Was so disappointed with our room overlooking a car port was not what I was expecting as not one of your photographs of the rooms looked like this. The room itself needed updated

Breakfast was good and there were lots of options. Palmanova location is one of the best location in Mallorca. Hotel was just on the beach.

Less vegetarian food option. There were not enough information about ingredients of the food. Instead of double bed they gave us 2 single bed.

The location of the hotel is good, I was worried being nearer to Magaluf than I would have normally gone for, but it was fine. The rooms were very clean, the hotel was very clean, including public toilets even round by the pools. The food was good. With plenty to choose from and something different every day. Staff were very friendly and helpful. The views from hotel are beautiful and easy access to sea and beaches.

Nothing really bad,, was just confused when we got there as hotel split over different sites but once there and it was explained all fine. Can be difficult to get taxi from hotel, but then found buses easier and cheaper to get around. With tap on and off system with bank card

I loved the room, close to the beach and the staff were so nice with us . The beds were amazing and really comfortable but at night it was pretty cold. The view is amazing though and i totally recommend this hotel !

Good food. friendly and helpful staff. Restaurant was well presented and the waiters worked hard.

entertainment staff were good and friendly. Mauro and Antonio were very good and hard working. They both made you feel welcome.

Very comfortable, great breakfast, nice view from our room. For our price, it was a very good stay. Very kind employees.

Parking places are not many available. Small problems with the room, such as buzzing sound coming from electric box or door squeaking.

We had to change rooms after the first night as the first room we were allocated was musty and tired. The bed and linen smelled of the damp which was coming from the shower room. The shower literally flooded the entire bathroon and spilled over into the bedroom each time it was in use. The flooring was buckling & rottting because of the water damage. Very poorly maintained - I felt sorry for the cleaner as she was the one responsible for trying to make that room 'acceptable' - when in reality the maintenance team need a big kick up the rear end to get the obvious issues sorted. The room really should be taken off sale until it's repaired - it genuinely stank! And so did our clothes and bags after just one night there. Staff were great though, and moved us the next day, the new room was fabulous - and only next door to our original room. The views were exceptional and the location is superb. I would recommend b&b at this hotel rather than half / full board or all inclusive, as there are loads of lovely bars and restaurants on the doorstep to take advantage of. Staff on the front desk were lovely - smiling and helpful, easy to 'banter' with and creating a really welcoming experience.

Room 139 should be taken from sale until the issues are fixed. Room 138 is lovely! The 'all inclusive' is not worth it. Self serve tiny glasses of beer or wine at the restaurant does not feel like a pleasant dining experience. It would be much nicer with waiter service for drinks at the restaurant (the hotel is 4*), I wasn't expecting a motel canteen style experience. Food was good and a varied choice, but after this stay I've realised that I prefer restuarant dining rather than buffet style free for all.