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$211Avenida Alfereces Provisionales 29, Playa Del Ingles, 35100, Spain
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+1-833-728-2041679 reviews
1/41
Free parking
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Welcome to MUR Neptuno Gran Canaria, where adult-only bliss and sunshine converge to create the ultimate vacation escape in Playa del Ingles! Nestled just 0.2mi from the vibrant city center and with prices starting from only $211, this 4-star haven is perfect for those looking to kick back and soak up the sun, all while enjoying top-notch amenities and a touch of luxury. Imagine sipping on your morning coffee from a charming balcony, surrounded by beautiful views, or lounging by the outdoor swimming pool, martini in hand!
With 679 reviews singing praises of this delightful retreat, guests have fallen head over heels for the fantastic offerings. Start your day with a delicious breakfast before heading to the gym for a quick workout or indulging in the relaxing Turkish Steam Bath. When you’re ready to unwind, take a dip down the waterslide or enjoy a soothing session in the sauna. Plus, with free Wi-Fi throughout, you can easily boast about your fabulous getaway to your friends back home!
The MUR Neptuno Gran Canaria doesn’t just stop at indoor comforts; it features a sun deck perfect for basking in the sun's rays or watching some captivating live music after a day full of adventure. Whether you’re dining at the on-site restaurant or exploring the stunning surroundings with the help of the tour desk, every moment spent here is designed to create unforgettable memories. So why not make your next adventure all about relaxation, fun, and a sprinkle of luxury at this charming adults-only oasis?
At MUR Neptuno Gran Canaria, every moment is your moment to shine! Whether it's sipping on a cocktail as the sun sets, or diving into a heated outdoor pool with a view that screams paradise, we make sure relaxation is always within reach. Our outdoor marvels include a shallow end perfect for lounging or splashing about, while the heated waters ensure you can enjoy a swim year-round! The inviting ambiance is designed for those sun-soaked days where all you have to worry about is what sunscreen to slather on next.
Dining here is truly a feast for the senses with our on-site restaurant. Imagine pairing international flavors with local specialties under a modern atmospheriс setting – it’s dining that awakens the taste buds! Each bite offers a delightful journey to the heart of Gran Canaria, blending culinary traditions that are as vibrant as the island itself. So whether you indulge in breakfast, lunch, or a romantic dinner, expect each meal to be as memorable as the last, leaving you with delightful flavors to savor long after your vacation ends.
As the sun sets and the stars make their debut, the entertainment at MUR Neptuno Gran Canaria takes center stage. Enjoy captivating live music that sets the mood for unforgettable evenings, creating a vibrant yet charming atmosphere. With a tour desk ready to help you discover the island’s gems, both the sunny beaches and lively nightlife are at your fingertips. This isn’t just a hotel; it’s your personal playground, expertly blending comfort, relaxation, and a sprinkle of adventure to ensure your getaway is nothing short of spectacular!
Closest airports
Gran Canaria Airport
16.6miFree parking
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Waterslide
Steam room
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Live music/Performance
Elevator
Free toiletries
Balcony
View
Bidet
Soundproof
Bathtub
Show 5 photos
Queen Room
1 Queen Size Bed
x6
+
x3
More details
double lateral view 3 adults includes either a queen-size bed 150-154 width or a single bed 80-130 width plus desk and satellite tv .
Show 5 photos
Double/Twin Room, Single Use
2 Twin Beds
1 Double Bed
260 sqft
Private Bathroom
Balcony
Bathtub
View
More details
Experience luxury and comfort in our spacious 258 sqft Double Room designed for 1 adult, featuring 2 twin beds and 1 double bed, air conditioning, free toiletries, a private balcony, and a spectacular view.
Show 6 photos
Superior, Pool View, Single Use
260 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Show 5 photos
Double Room
2 Twin Beds
1 Double Bed
260 sqft
Private Bathroom
Balcony
Bathtub
View
x4
+
x3
More details
Standard
Show 6 photos
Superior, Pool View
260 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Show 5 photos
Room - 2 Twin, Single Use
+
More details
double single use lateral view includes 2 single beds 80-130 width plus desk and satellite tv .
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Room - 2 Twin
x4
+
x3
More details
Double Lateral View 2 adults includes 2 single beds 80-130 width plus desk and satellite tv .
Show 4 photos
Room - 2 Bed, Pool View, Single Use
260 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.
Show 4 photos
Room - 2 Bed, Pool View
260 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.
Show 4 photos
Double Room, Pool View
1 Double Bed
x4
+
x3
More details
Pool View
Show 5 photos
Double Room, Single Use
Balcony
Wifi
+
More details
Room, Balcony
Balcony
x6
+
x3
More details
Room With Balcony
8.4
679 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Scott
9.1
June 2023
Friendly & welcoming staff. The hotel was very clean, the food selection for breakfast was extremely good. the pool area was lovely and very relaxing. Right next to the Yumbo centre so was noisy at times but no fault of the hotel.
We requested a room with a pool view which we didn’t get so we did mention it and we were told we could possibly move the next day. However, nothing was mentioned to us after this and a day before we were leaving they sent a note through the door saying we could move rooms. so that was pretty annoying, poor communication but didn’t ruin the holiday.
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Ian
9.1
April 2022
Good food with wide variety of fresh food and different menus every day with plenty of meat, fish and veg dishes. Friendly staff. Surprisingly quiet rooms; despite being near the Jumbo centre, the soundproofed windows kept all noise out, and the secondary inside door kept the noise from the street through the room front door out too.
Sauna closed. Steam room closed. Pool Slide closed. And dining room was not very inviting. Very bright lights and loads of tables. Just some dimmer lights and plants would have made all the difference; I actually chose to eat out a few times (despite being half board) because I wanted a nice relaxed ambient restaurant instead of a very bright room with no atmosphere....
🇬🇧
Paul
9.1
September 2023
Great welcome. Staff where fantastic apart from one. Pool towels at the hotel. Room cleaned to high level every day and fresh towels. Food was great and for lunch order from menu. Me and friend loved it.
Being singled out by an old man in the restaurant. Shouted at me in front of other guests ‘you got beech shorts’ The was a sign but I saw for days people coming down in things that where on the sign at the door. He did not pull me to one side. I did not want to argue so agreed. Then went to get food where I left my mobile and door key on the table so that I did not get moved. I came back and the same old man had moved my table and touch my things and moved them elsewhere. I was so up set by this man. Ruined my evening. Also the pool is small and you can’t do lengths.
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Radger
8.2
September 2023
- location. - friendly staff, from the front desk, domestics, kit CJ Sa and dinning staff. - the receptionist was great (Andrea) she allows me to checked in earlier . And whilst waiting for me room to be ready, she gave me a free breakfast. - Alejandro helped me settled the bill and assisted me to Book a taxi on the day of my chaeck out.
It’s not like I don’t like it, for Me the choices of starters and main courses for dinner buffet were very limited or maybe not to my liking. However the dining and the kitchen staff were all working hard and very friendly.
🇬🇧
Anonymous
8.2
July 2023
The pool was beautiful, and complementary sangria was a lovely touch. Room was nice and comfortable, I liked that all the room balconies had a view overlooking the pool. Housekeeping service was very good and quick. Breakfast was good. Hotel service staff and reception were friendly. The gate to Yumbo was really convenient.
It wasn’t obvious how to find the spa, I forgot there was a spa until my last couple days but I couldn’t find it. If it was clearer or if reception had informed me on arrival I might’ve paid for a treatment.
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Ian
8.2
March 2023
Food in both the dining room and the pool snack bar was excellent. The room was well appointed, with a very comfortable bed and a good-sized balcony. The shower was excellent, with a good supply of water at a constant temperature
The pool area is rather small, so that sunbeds are placed very close together. The pool itself is somewhat dated, with some tiles missing from its base. In our room, the bathroom could do with some cosmetic work, e.g. grouting, to bring it up to standard.
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Graham
8.2
January 2022
Good facilities, clean and nice to be across the road from the yumbo centre. Spent almost the whole week around the pool. The only downside was having to put your towel down to reserve a sun lounger before breakfast! All inclusive food was great but some days got a bit boring ! The midday sangria was holiday highlight!
The pool area is a bit over-crowded. some nights the all inclusive meals were a bit dull, they could do with a bit more garlic and flavour. but great value overall.
🇬🇧
Aden
10
April 2023
I like all aspects of this hotel It is exceptionally comfortable with good beds and an excellent breakfast awaiting guests each morning. The front of house staff at reception, breakfast staff and all other departments are always cheerful, happy and welcome guest with a happy disposition. The location is great and only few minutes walk to the Yumbo centre. I have stayed here previously for me this is my no 1 favourite hotel here in Playa del Ingles. Well done all at the Neptuno. See you again very soon.
Absolutely nothing whatsoever.
🇬🇧
Patricklt
8.2
October 2022
1. Marvellous staff. 2. Excellent location. 3. Good breakfast buffet. 4. Nice outside bar/snack bar.
1. Dinner service might benefit from more focus on restaurant quality - sometimes was a little 'school dinners'. 2. Major problem with a large number of guests putting out towels on sunbeds early in the morning; the hotel has a policy not to accept this but fails to enforce this - in consequence we often could not find 2 sunbeds together while many around us with towels were unoccupied. The hotel really needs to sort this out - it's exceptionally annoying. 3. Snack bar food hours are very limited.
🇮🇹
Giacomo
8.2
September 2023
Everything perfect, I always love it.
I would also extend the smoking ban to the room balconies complete with a sign to remind you of this. It's a real shame not to be able to take advantage of the island's climate and have to stay indoors with the air conditioning on because there is someone smoking on the balcony and they are often serial smokers...
Attractions
English Beach (Playa del Inglés)
0.1miAqualand Maspalomas
2.2miSioux City Park
3.8miCocodrilo Park Zoo
11miRoque Nublo
14.6miBandama Caldera (Caldera de Bandama)
20.3miJardín Botánico Canario Viera y Clavijo
25.3miVegueta
25.4miCatedral de Santa Ana
25.6miColumbus House (Casa de Colón)
25.6miTeatro Pérez Galdós
25.7miCalle Triana
25.9miSanta Catalina Park (Parque de Santa Catalina)
27.8miPoema del Mar Aquarium
28.1miMercado del Puerto
28.3miAttractions
English Beach (Playa del Inglés)
0.1miAqualand Maspalomas
2.2miSioux City Park
3.8miCocodrilo Park Zoo
11miRoque Nublo
14.6miBandama Caldera (Caldera de Bandama)
20.3miJardín Botánico Canario Viera y Clavijo
25.3miVegueta
25.4miCatedral de Santa Ana
25.6miColumbus House (Casa de Colón)
25.6miTeatro Pérez Galdós
25.7miCalle Triana
25.9miSanta Catalina Park (Parque de Santa Catalina)
27.8miPoema del Mar Aquarium
28.1miMercado del Puerto
28.3miAirports
Gran Canaria Airport
16.6miCuisines
Ambiances
Location
Features
Availability
Free parking
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Waterslide
Steam room
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Live music/Performance
Elevator
Free toiletries
Balcony
View
Bidet
Soundproof
Bathtub
Activities
Game room
Golf course
Karaoke
Live music/Performance
Themed dinners
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Evening entertainment
Food & Drink
Bar
Fruit
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Tour desk
General
Adults only
Air conditioning
Designated smoking area
Elevator
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Drying rack for clothing
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beauty services
Fitness
Fitness center
Massage
Outdoor swimming pool
Sauna
Spa lounge/Relaxation area
Steam room
Turkish/Steam Bath
Waterslide
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
View
From 15:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Diners Club,
Mastercard,
Maestro,
Cash only
This property accepts cash.
At what times are check-in and check-out at MUR Neptuno Gran Canaria - Adults Only?
Planning your stay at MUR Neptuno Gran Canaria - Adults Only? The room will be ready for you between 03:00 PM and 11:00 PM. However, departures are set at 12:00 PM.
Can guests park for free at MUR Neptuno Gran Canaria - Adults Only?
Yes, there is parking available at the hotel, and it's conveniently located on site and free of charge. Plus, no need to make a reservation for parking. It's easily accessible for guests.
What are the rates at MUR Neptuno Gran Canaria - Adults Only?
The base rate at MUR Neptuno Gran Canaria - Adults Only is approximately $211. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What are the room types available at MUR Neptuno Gran Canaria - Adults Only?
The hotel offers Double Rooms for single occupancy and Double or Twin Rooms for double occupancy. Both room types have a size of 258 sqft and do not allow smoking. The rooms are equipped with either two twin beds or one double bed, accommodating 1 adult or 2 adults respectively.
How can guests spend their time at MUR Neptuno Gran Canaria - Adults Only?
Guests at the MUR Neptuno Gran Canaria - Adults Only hotel can enjoy a variety of leisure amenities. They can savor local and international cuisine in the modern Ambiances restaurant. For relaxation, there is an outdoor swimming pool with heated water and a shallow end to unwind in. Guests seeking wellness activities can make use of the Turkish/Steam Bath, sauna, and steam room. The hotel also offers a fitness center for guests who wish to stay active. In addition, the hotel has a sun deck and terrace, providing a delightful space for taking in the view or simply enjoying the Gran Canaria weather. With the option of live music or performance, guests are assured of entertainment and a lively atmosphere throughout their stay.
Does MUR Neptuno Gran Canaria - Adults Only feature a pool area?
The hotel has an outdoor pool available year-round. The pool is heated and has a shallow end.
Does MUR Neptuno Gran Canaria - Adults Only have on-site restaurants?
The hotel has a restaurant on site called Ambiances, offering a modern atmosphere and serving local and international cuisine.
What methods of payment does MUR Neptuno Gran Canaria - Adults Only accept?
MUR Neptuno Gran Canaria - Adults Only accepts various payment methods including Visa, Diners Club, Mastercard, and Maestro. Additionally, cash payments are also accepted at the hotel.
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