I went for a wellness program. I heard about it from a friend in Iceland.. It has a really amazing physiotherapy and massage department..the gym facilities and heated indoor pool is excellent. Stretching yoga and aqua classes ..some daily some 3x weekly Some classes were 10 euro...really exceptional value for money. The pool was large and people were very respectful of people's personal space..no noise or boisterous behaviour. The amount of activities..cultural evenings..Salsa music quiz..just to name a few.. cookery lessons. The breakfast were ..folks go there..the choice was amazing and I availed of the restraunt for evening food also. I had only one complaint (and that is a supply issue..umbrellas..they were waiting for them to arrive.) Staff were kind and considerate..overall I enjoyed my stay and I have booked again for December ..This is one of these hidden gems that you want to shout about..yet you want to keep to yourself..love loved EVERYTHING. about this place

No umbrella..but its been rectified

Absolutely LOVED my stay at Casas Heddy and would definitely stay again! It's located in a quiet residential area of Puerto del Carmen so it is really quiet and peaceful at night, I slept like a baby! However, it was only a 15 min walk to the old town and about 30 mins walk to the beaches, bars and restaurants on Avenida de las Playas. There is a bus stop (Balcon del Mar) about 10 mins walk away with direct buses to Avenida de las Playas, Playa Blanca, the airport, Matagorda, the Teguise Sunday market and Arrecife so its easy to get about if you don't have car although beware: it is the LAST bus stop in Puerto for buses heading to Playa Blanca and they are pretty much always full so you have to walk at least 2 or 3 stops back towards Puerto to guarantee you can get on which was a bit of a pain. I had no issues with the buses going the other way to Avenida de las PlayaMatagorda/Arrecife and the buses are really cheap. My room was a really good size with loads of space and a small balcony and sea view (perfect for having a few glasses of wine at night) the bed was comfy and shower superb. Breakfast was so filling and tasty, loads of choice with hot and cold food plus freshly squeezed orange juice and nice that the food varied every day. So lovely to eat breakfast by the pool with such friendly waiters. I love that the place doesn't feel like a hotel, the rooms are designed as individual 'casas' so you feel like you are staying in a private residential estate that has a shared swimming pool. The gardens around the hotel are really nice too. The staff were supremely helpful and friendly, they booked tours and taxis for me and were super helpful when I wanted to stay an extra night. If you like full on party, bars and music till late at night this will not be for you.

I can't honestly think of anything apart from next time I'd go for longer so I could try the spa and use the pool more often! I guess I'd say the location, whilst perfect for me, if you don't like walking and want to be in the centre of the action this place would not be for you.

Comfortable chalet style amongst beautiful gardens, fantastic heated pool, great breakfasts, well supplied gym, very friendly and helpful staff.

Nothing

Very quiet and totally accessible. All staff very friendly and welcoming. Great atmosphere for rehabilitation. Excellent food. Highly recommend a massage with Frida !

The atmosphere, service, environment, facilities

Quite hard beds

We had a fabulous stay here for 4 nights, the staff were welcoming & helpful. The room was clean & comfortable, the gym well equipped, the pool area lovely & clean… great cocktails in the pool bar! We enjoyed a cooked breakfast each morning… lots of hot/cold choices & omelettes made to order. Neither my friend or I have any physical mobility difficulties but we were very impressed with how accessible everything within the resort is for those who do, especially the gym & pool. It is very good value for everything that it offers. It is a a 10 minute walk down to the old town where there are lots of lovely restaurants. We enjoyed walking to Puerto Calero from the old town.

Everything was great! The only thing I could suggest would be to have hairdryers in the rooms, however we were able to borrow one each day from reception.

I had an amazing stay! This place really exceeded my expectations! Everything is outstanding, from the facilities to food, to, the sports program, and pool! The rooms are very modern and clean.

The Pool was excellent and free Mini Golf great fun

Light in Bathroom came on with motion only

Quiet , clean and very friendly, loved the gym facilities, I used this place for a mental well being break and that it what I got.

Nothing

Nice and quite , breakfast was amazing . Dinner at night was nice and healthy but limited. Very high standard. Bar / Waiters really nice

One chef was really grumpy at breakfast-he was then serving lunch in the afternoon at the pool it was an open kitchen he lost when he had to work later . Smashing fridge doors and chucking things about . His boss had to come down to speak to him Air con didn’t work in the room .