Lovely hotel. We travelled with a large family group- including 5 children aged between 3 months and 11 years. The hotel amenities were perfect for everyone. The 3 year old has a dairy allergy and the chef prepared options for him everyday. No fuss , no drama- just done with kindness and thought.

One small point would be that the entertainment team could have been better. Apparently they were new so will probably improve as the season progresses.

The hotel overall was fab. Food was good and the cleanliness was excellent.

My only gripe is that we booked four superior, double rooms with a sofa bed. None of our rooms had the extra space or a sofa and our view was of a roof with generators on. We did query the rooms that we had been given and were told that Superior rooms do not have a sofa and that the error was Booking.com's and not theirs. We specifically booked these rooms to have the extra space and better quality room so were disappointed.

This is a long but worth it read. While it was about 30 mins from the airport (roughly 40€ each way) it was a nice hotel. The staff that handles the entertainment is the best part. They had a mini party for the kids every night at 8:30 and my two littles loved it so much. The comedy show that was put on was amazing. Outside of the hotel there are so many shops to buy things and eat at. Also for those needing a covid test there is a doctors office about a 5 min walk from the hotel and for the rapid antigen test it was only 30€ so not to bad. The food was decent my picky eaters were able to find stuff they liked all 4 days we stayed at the hotel. After breakfast the bar serves drinks till 11pm which is nice. They even make “kids cocktails” again my children loved it, plus all the free ice cream they could eat. After lunch (4pm) they start to serve a light snack until dinner time. Only 3 options but still better than nothing. Also a huge plus we arrived at the hotel around 9am and while our room wasn’t ready yet the staff let us store our luggage and start using the amenities right away. So we got to enjoy a nice breakfast and my kids changed into their bathing suits and we’re able to get into the pool which was awesome. If we ever come back to Spain again this hotel is our go too. I just hope the 3 people doing the show will still be there. They play with the children and make the whole stay at the hotel that much better.

The times for dinner could start a little earlier then 7:30pm. Especially since lunch is over at 3pm.

The food was great, a nice variety everyday with no bad stomach or "spanish belly" due to eating the Salads ect.

Overcrowded restaurant on a few occasions. It left us unable to find a table with our 1 Yr old son who needed a high chair as prams/pushchairs are banned, oh and if we were able to have a high chair. On a number of occasions they were all being used so we had to wait. A designated area for families needed high chairs would be better.

The rooms and bathrooms were very clean looked like they had been refurbished recently. The reception staff were very helpful. Hotel was in a good position near to the beach and main resort area 3 or 4 minutes walk away. There was plenty of sun beds around the swimming pools no problem in getting one every morning. The hotel reps worked really hard each day.

Entertainment at night was bit basic and finished quite early. Food was a bit repetitive but it was ok.

The room was modern with a great sea view , it was a Superior room which was worth paying extra for. The whole hotel was spotlessly clean. The food was good, the staff were friendly

Nothing

great entertainment, good selection of food for size of hotel, good size pool

1 member of staff a bit rude and silly policy’s about collecting drinks and food. I was a single parent family & 2 drinks & 2 items from snack bar does not work. I understand restrictions on all inclusive but a little bit more flexibility would of helped now having to queue twice.

Family oriented hotel, chilled atmosphere and good facilities. Nice and quiete area. Food also plenty of choices and fresh fruits.

it gets a bit busy and noisy during the lunch time on pick hour

Great animation team, we really enjoyed daytime games and evening shows. Good location, 5min. walk to es canar beach, 15min. to very beautiful cala nova beach. Food was sufficient, as for 3 star hotel exceeded my expectations.

Rooms a bit smallish, exterior of main building could do with a lick of paint. Very small choice of afternoon snacks.

Lively hotel, all inclusive, activities morning and lunch time for everyone to participate if wanted to, darts, shooting, ping pong, aquagym and games for kids. Great entertainment every night. I’ve cream for kids all day long. Lots of shops, bars and restaurants nearby, beach 3mins walk.

Beach towel not provided. Bedroom was a little small but we made do.