Comfortable room clean and fresh towels regularly plenty hot water and a roomy sitting and dining area lift to each floor

The description of hotel did not mention it was so high up and so many steps to the town centre and beach area .that said taxi was cheap so walk down taxi back mostly. The only thing about the hotel was the pool opened at 10am and closed at 6pm with the weather so hot until 9pm it would be better if had at least another hours opening but nice pool and clean surrounding area

Spacious modern apartment with amazing view of bay (we went for the superior option). View from the lower floors will be obscured by another hotel. Very effective air con. Pool is a good size and cleaned every morning. Pool bar serves decent snacks and drinks. All staff very polite and helpful. Good location for both the beach and the quieter top end of the resort (Costa de la calma) which has some nice restaurants serving authentic Spanish food. Palma is a great city and not far. We went twice on the bus.

Shuttle to town only makes four journeys per day and it is on request. Need to arrange a return journey with the hotel. Also, the one day we needed it it wasn't running. There are a lot of steps from the town to the hotel if you choose to walk but it's only €4 in a taxi. The bathroom was perfectly adequate but could do with a refurb. This is a mainly British and Irish resort and lots of the bars reflect that. Lots of Irish Scottish English pub style venues. Authentic Spanish experience is harder to find in the resort.

It’s was very peaceful and comfortable and all the staff where so lovely :)

It was a bit away from the strip and to get back up you have to come up a huge stair case and it wrecked you clean out that was the only down fall

The staff were brilliant here, especially the young gentleman working the bar/restaurant, nothing was too much trouble abd he always looked after us. The pool was great for kids, and there was always an available bed. The food and drink were also good and well priced. The room was also a good size, comfortable and had a large terrace area.

The only downsides to the property was there was abd foul smell of sewage every morning in the bathroom, that came up through drains. But it was gone within an hour or so. No air con in the bedroom, so we ended up using the living room sofa bed. As the bedroom was too hot. The property is situated up a hill, so we needed up using the car more often to avoid the stairs and hill climbs in 30 degrees

Amazing views, nice pool, nice apartments.

Not much really. Maybe the noisy boiler but we turned it off at night. Beds were quite hard!

The view from the balcony was amazing. There was a kitchen with a stove, small countertop oven and kettle (great for having breakfast). There's nothing in the kitchen itself (e.g tea, coffee, oil) so pick some up en route with your groceries. It has all necessary crockery and cutlery. It felt like having our own little home. The sofa bed was super comfy when we put the mattress from the pull out section on the sofa. We love Santa Ponsa too so we had a brilliant time.

This is not a criticism but purely information I'd like to have known beforehand :) The stairs. To get from the main part of town to the apartments there's a monster set of stairs. If you have luggage or a pram, flag a taxi. If you're fine walking, just remember the amazing view from your balcony to power through the burn!

It's our 3rd time staying at the Vista club. The apartments are spacious, clean, and well equipped for self-catering. The staff are very friendly and helpful, the pool area is large and has plenty of sun loungers with a life guard on duty all the time, we had a balcony with a pool view and also overlooked the bay, if we go back to santa ponsa we'll definitely stay at vista club again.

It wouldn't suit people with limited mobility as there are a lot of steps.

The location is on the hill with beautiful views over the bay of Santa Ponsa. The reception staff are very helpful, especially Monica who we had several dealings with. The room was bright, airy and large. perfect for a longer stay. The pool and bar area were very well presented and clean and tidy.

It is really difficult to park near the apartments. But there is parking within the complex at 10 euro a day with a 10 euro refundable deposit.

We had an amazing view over the bay of Santa Ponca. We were there for a week and the towels were changed every other day. Every thing was really clean. We did not interact with staff only to check in and to check out, but they were very friendly. We did not use the pool, but it looked very nice.

There was a bad smell, we think from the drains. It was there all week. I have stayed in other properties in Majorca and the smell has been there also.

Main room larger than expected with storage for second bedroom at entrance which was good. Parking and lift. Cot and available high chair - reception very helpful

Parking cost at 10 euro a night but that's partly down to only like 12 places - no luggage trolley to move from parking to apartment - large kitchen which is good but could do with say oven and dishwasher as there was space for that. Paying tourist tax for all guests from day one even though they didn't arrive until days later.