Loved the friendly staff, the cleanliness around the hotel the location was great .

Some areas of the hotel was very tired the rooms and balcony’s could do with an update . And the pool area is far too crowded with beds your literally sunbathing on top of one another but at least they have plenty of beds !!

Beautiful modern hotel. Breakfast was exceptional, an abundance of choice to suit every taste. Five minute walk from the centre and the beach

Despite the luxurious decor downstairs the bedrooms are quite basic, no toiletries, tea, coffee etc but still very pleasant

Good reception, clean rooms, water aerobics were fun as were the staff. Plenty of good food choices.location is great Santa Ponsa is lively with a great long sandy beach plenty of bars and restaurants,roof terrace has great views. Large pool and con my large beds!

A few odd cockroaches in the food hall but they were quickly dealt with and probably somewhat unavoidable. Bar ques were terrible felt sorry for the staff but one time qued for mins. Stage a bit tired, towels and sun beds worn and jacuzzi broken and old. Hotel lovely just needs a bit of an update.

Close to beach and near Santa Ponsa/Ponca location.

No tissue box and no provided shampoo/conditioner in room.

Very comfy beds, excellent breakfast buffet, fabulous views from the adults only rooftop pool. Hotel is just a couple of minutes walk from the beach, restaurants and shops. I stayed as a solo traveller and felt very safe in my room and in the hotel.

The rooftop area could do with some umbrellas for the normal sun beds as the bali beds with shade are hard to get (you need to get in the queue for them before the pool opens at 10!)

Food was excellent. Entertainment staff were very good especially Ali and Jose. Evening shows were good. Pool was lovely and warm, lots of beds always available. Night receptionist was a very nice friendly gentleman.

Didn’t like queuing for drinks, especially during the day although bar staff did their best and were always very nice especially Juan. Stair carpets from reception to 1st floor need replacing or cleaning, or at least hoovering regularly.

Great location, the hotel was clean and staff were super friendly. Food in the buffet restaurant was fresh and good quality. We also ate in the patio snack bar several times and dined in the Al a carte restaurant one evening, the food and service were fantastic. A great choice of drinks at the bar, including cocktails which were made to order and not out of a machine. The adults only rooftop pool was fab and the views were stunning.

The evening entertainment wasn’t for us but not a huge problem as we enjoyed sitting outside with a cocktail instead. The queue for the bar could sometimes be a little long but that’s to be expected during busy times.

Nice and clean

People putting towels out on beds by the pool

A friend had recommended to stay here as she stays every year and honestly exceeded our expectations, staff were lovely food was absolutely amazing and well what can I say about cocktails ..outstanding !!! Definatley be coming back next year !!

Honestly cannot fault anything honestly only thing was we only stayed fri-mon just wasn’t long enough ❤️

Beautiful spacious hotel, very relaxing and within a stones throw of everything, shops, restaurants, beach and bus stop for exploring the island! The room was so comfortable, memory foam mattress was like home from home! Great nights sleep and quiet nights! Did have issue with food and after speaking to Pep the manager, he went above and beyond to help me out. Definitely booking here again! Food, drinks, entertainment, pools, loungers, spacious foyer and restaurant! Something for all age groups and safe for solo travellers! Delighted to have stayed here and cannot recommend enough!

As most hotels are only getting back on there feet after covid, new staff sometimes not fully trained. However, the more experienced staff and especially the manager Pep, more than compensated!