My experience at Eurostars Sevilla Boutique was outstanding. From my arrival at the hotel, the staff really wanted me to feel welcome. Every staff member I encountered was friendly, polite and attentive and willing to help. The service level was remarkable throughout my stay, from check-in to little things in the room, to local recommendations that added to my valuable time in Seville, the staff was wonderful. It's easy to see that the staff wants to provide their guests with a memorable experience. The hotel itself is wonderfully charming, a historic hotel which is also very comfortable but it's the hospitality that is warm and genuine which is what I will remember. I would return and recommend this hotel to everyone visiting Seville.

Excellent room with a great size and bathroom. People were superb in the handling of our needs. We got there Tuesday of Holy Week. Streets were closed for processions, so taxi cab driver left us as close as police permitted, but it was close to one kilometer. I called hotel and ask for help with luggage, hotel sent one staff who carried the heaviest and biggest bags all the way to the hotel. By the way, we went to Sevilla to experience the holy week and knew we could be dropped somewhat far from hotel.

Nothing not to like. Friendly people at hotel and outside hotel, great food, beautiful processions etc and beautiful city all our expectations were met and some were exceeded

Booked a premium double room which was spacious. Bed was large (6' wide), mattress was very comfortable and the linen was good. Aircon was good. Shower was good. Tea and coffee facilities were very welcome. Good hand held hair hairdryer. Location is excellent. Rooftop area had a lovely view of the cathedral. Pool was a decent size for a central city location and very welcome, and for us a main reason for booking the hotel in early September (35c during our entire stay). Staff were excellent. Quiet location even though in the centre of town. Very nice lounge area. Very clean and well maintained hotel.

Sofa in the premium room was very hard and uncomfortable. Just a hanging area and shelves for clothes - no wardrobe. No drawers in the bedside tables and dressing table to put items. Double sinks were in the room rather than the bathroom, which for me is unwelcome and unhygienic. Double sinks were small with large, immovable taps that made the sinks difficult to use. Little room for toiletries by the sinks - would have been better with 1 larger sink and more space for toiletries. Rooftop bar with view of the cathedral was only open Thursday to Sunday. Clothes steamer was ineffective.

Lovely hotel in a great central location in Sevilla close to the cathedral. Even with it's central location, most sites in the city were maximum 20 minute walk away, including the neighbourhood of Tirana over the bridge. The staff are friendly and were on hand to walk us through what was going on during Santa Semana (Holy week), as well as recommendations for restaurants and activities to do in the city. There is a pool on the ground floor which is a good size, but unfortunately doesn't get the sun all day and was closed on Easter Monday when it would have been great to lounge by! There is also a rooftop bar with great views of the Cathedral which is open from 15:30 and a great spot to watch the sun go down. The room we had was ensuite and large with a little balcony overlooking the terrace and pool below. The hotel has a good policy of only changing towels if the guest requires, and also provides a coffee machine with pods and a fully stocked mini bar.

Only negative was that every time someone used the lift to go up or down you could hear it in the room to a point it was very disruptive. We asked for a room change which the team were very helpful to try and accommodate, but because it was so busy, were only able to exchange to a room with two single beds than a large double which is what we had so we ended up not moving. The soundproofing of the walls wasn't great as you could hear people walking in the corridor and other rooms as well.

The location is great, with good walkable access to tourist attractions and restaurants. We stayed in a Premium Double, The room was lovely and spacious. Good bathrooms amenities. The staff were friendly and helpful. The rooftop terrace is great for some chill time in the sunshine away from the bustle of the streets.

On the Saturday, we had a wake up at 8:15 from the housekeeping team to see if we wanted our room cleaning, which disturbed our sleep. (Not ideal for my sleep preferred sleep schedule) The Hot breakfast options seemed to be quite limited, as we went for breakfast about 30-40mins before the breakfast service ended and often the hot options had finished except for the boiled eggs. (There was still options for toast, pastries, cereal, meats etc)

Incredible location - steps away from the Cathedral and Alcazar, yet quiet. Easily walk to almost all points of interest and many good restaurants. Spacious, clean, and comfortable rooms. Best breakfast we had during our 2 week trip in Spain. Staff were exceptional in all regards, and went above and beyond whenever possible. Would definitely stay here again if we returned to Seville!

There was a bad smell in the room the first two nights, but it was quickly resolved/eliminated by staff when it was brought to their attention.

Ideal central location, all staff extremely pleasant and helpful. Nothing is too much trouble. Breakfast was good, eggs cooked to order

Roof top bar only open Thurs to Sun, which is ok, but there were no lights on if the bar wasn't open.. It was nice to come back after dinner and just sit on the rooftop seats. It would've been more pleasant if the lights were left on until midnight. Good size room but not a single drawer in the room, a lot of wasted space. Hardly any space to put your clothes.

Great central location near the cathedral, Alcazar palace and a whole host of restaurants Very friendly and helpful staff on reception Room was pleasant with large bathroom and large shower cubicle Light and airy central atrium created a lovely calming atmosphere All round great vibe

Nowhere to park a hire car - though we didn't need a car, we got the airport bus into town and walked round Seville Not a great view from the room, though that didn't matter

The hotel could not be better positioned. A minute from the cathedral and slap bang in the old centre of the city it is easy to walk everywhere from its front door, but tucked away enough that you hear nothing of the city. It’s light and airy, the rooms are clean and comfortable. With lovely beds and bathrooms. The staff are really lovely and helpful. There is a small swimming pool that does for cooling off and a roof top bar with a great view of the cathedral. What’s not to like???

Nothing.

The location of the hotel is brilliant - walking distance within minutes of restaurants and main attractions. There was a very warm welcome from the staff, with drinks and sweets available in reception. The room was big, very comfortable and clean. Top Tip - cars are unable to get down the tiny street to the hotel - not a problem if you travel light, it's easy to get a taxi to drop you off at the cathedral and it's a 3 minute walk.

The motor of the lift could be heard from our room - but it wasn't really a problem.