I have been traveling all over Spain for the last three weeks and without a doubt this is the most impressive, incredible hotel and staff I have encountered. I want to go back tomorrow. Clean, comfortable, courteous… Incredible staff who wanted nothing more than to help with everything all the time. I’m missing the beautiful smells of Jasmine and Lily that greeted me every morning in the lobby! special thanks to Pedro who fed me after numerous flight delays when I arrived despite everything being closed. I can’t say enough about this hotel and you’re crazy if you pick anywhere else to stay in the beautiful city of Sevilla.

Have absolutely nothing negative to say. It was perfect.

The location, the room, when I checked in Pedro was very helpful and pleasant he helped me with my bags and showed me to my room and even waited until I got in to make sure my key worked. Pedro deserves a raise. It was very refreshing to have such service after a long day of traveling and being tired.

When I checked out Eduardo was not as friendly as the people when I arrived and he had an attitude when I asked him to call a taxi. He needs improvement. A smile and asking me how my stay was goes a long way which he didn’t do but he also seemed bothered that I asked him to call a taxi.

Hotel itself is very nice, same as the common areas, top roof small but good for chilling a bit, very clean room and friendly staff. I also got a very nice courtesy from the hotel. It’s about 10-15min walk from the main touristic areas

The rooms are not very well isolated so it is very easy to hear a lot of noise from the neighbor rooms - eg. moving stuff around, closing doors, high-hills, even some conversations…

Everything was great! The staff were very welcoming, warm and helpful. The bed was super comfortable (firm mattress), shower was great, staff accommodated every request. Location is perfect and the room was very quiet. We had the twin room C04 which had windows but not towards the staircase which meant very little disturbance, yet plenty of light. The rooms were cleaned extremely well, everything was spotless, the toiletries were luxurious, and the complimentary bottle of bubbly was a lovely surprise. Would go back there and recommend to others in a heartbeat! thank you for an amazing stay.

Nothing.

The staff were very helpful, we were there over Christmas Eve and Christmas Day, meaning not much was open, but staff were able to get us some ice and had helpful hints as to where we might find restaurants. Room was lovely, modern.

The hotel building(s) having been of historical importance, I was expecting something with character, but it is all very contemporary/modern. Not bad, just not what I had expected!

the hotel staff were great and the property itself was fantastic, very clean and our requests were met with staff ensuring we were comfortable throughout our stay.

The size of the pool - its not more than a large bath tub! Also feel the location is slightly further away from all the tourist spots - the busy road can get a bit noisy if you have a room facing this.

The hotel was amazing from start to finish. The service was impeccable, the room was spacious and very clean. The breakfast was really nice and the location is fantastic, highly recommend.

The room was quite spacious we were in D28.The Staff were very friendly and helpful.The Breakfast was very good but wasn't included in our rate at 18.00 euros per person it was a bit expensive. The location of the hotel was excellent you could walk to all the main tourist sites.The cleanliness and service provided by the hotel staff was excellent. The hotel was also very quiet despite being in the heart of the city which made for a restful sleep.

The darkness of the room it had a very small window with poor natural light also the dark wood panels didn't help.

A lovely hotel within walking distance of all the sights as well as some lovely restaurants and coffee shops. Rooms were comfortable and staff were friendly from check in to check out.

Disappointed the Rooftop bar was not open whilst we were there, although time of year may have dictated this.

Everything was absolutely perfect, I would stay again. One of the best hotels I've stayed in a long time.

There was a minor boiler failure with no hot water for 1 day. Otherwise nothing to complain about.