The pool is small but it is good. If you like to take pictures, you can go downstairs and see your partner swimming from the glass :). The staff is excellent, always supportive and kind. Room was bigger than I thought and it had all the essential equipment and more. Location is great, everything you need is around.

I know the online checkin is optional and a good alternative to speed up the process. However, when the online checkin link was sent to me by whatsapp, it was informed it was mandatory. I didn't like that. I usually don't trust links sent by random WhatsApp account where I can't verify the legitimacy of the sender.

Location was wonderful for shops and bars and restaurants. Staff were very helpful. Excellent access to the Tram. Great local authentic atmosphere with easy access to all main local attractions. Tickets can be purchased at reception. Ground floor open seating area shared with 4 rooms useful for extra space and a coffee or pre drink ahead of a night out. Easy to get to Seville football ground on the tram five minute walk away.

One bedroomed accommodation was small for two with luggage but included a useful tiny kitchen area. Probably not big enough for our 6 night stay but ideal for a long weekend. Hotel off pedestrian street so no access for traffic so remember to arrange taxi drop off at a convenient location by speaking to hotel beforehand and get directions as all hotels have discreet signage.

Trying to get to the hotel was initially challenging as it's situated in an area where cars/taxis are unable to drive to, however it's a short walk from the closest drop off points. Once at the hotel everything is key code based so checking in was super easy and room entry also. The room was massive, much bigger than expected with a small kitchen area, but functional although we didn't use it, every day breakfast was provided which was perfect for getting us setup for the rest of the day. Once leaving the hotel everything is an acceptable walking distance away, including an abundance of restaurants, and attractions. Sevilla has plenty to offer and in general this hotel and location makes it the perfect place to be based.

Nothing

Tatiana especially was very welcoming to us from arrival and very friendly and acknowledging. Also the male staff member who was on for most of Saturday, you were very accommodating and gave us some great tips for places to eat. Thanks to housekeeping staff who gave us extra towels, no problem at all. Our rooms were clean and fresh and stock ups of coffee pods most welcomed. We enjoyed the microwave, the toastie maker, the coffee maker and larger fridge as for the times we ate in, it was easy. The breakfast was delivered to our room at our desired times with lots of choices. Anything we didn't eat or drink like the orange juice or small cakes, fruit or biscuits, the fridge was large enough to put these in to have later, which we really appreciated as it saved us some money and we could enjoy a midnight snack if we wanted to! The terrace was nice and the see through pool very different and unique. There were some lovely comfortable and welcoming places to sit if you didn't want to be in the room or just wanted a change of scenery. Location was great, close to many points of interest.

We liked pretty much everything just 2 suggestions, 1. Maybe worth putting an extra knife, fork and spoon in each room as we only had one set. 2. We were given a welcome bottle of wine but we don't drink so maybe ask guests and offer a different option?

Cristina on reception delightful and very informative. Clean and double bed comfortable. TV had netflix you just had to put your account info in. Very good location easy to get around and shops and cafes nearby for breakfast. No keys so had a number to get into the hotel and room which we liked. Hotel stylish but not all that practical. Would go again but would definitely want a larger room away from street noise

Very small room, street noise mainly at night but stopped about 12-1am. Very small kitchen area maybe about 1m long so difficult to use, although good to be able to make a drink. Shower a bit difficult to work at first and no instructions at all in the room on other appliances either. Hanging area for clothes very high so not good if you are short!

We visited Seville in July and this accomodation was a great way to combine sightseeing and relaxation during our holiday in Andalucia. The hotel is located in the city centre, only a 10-minute walk from the Cathedral and the Alcazar. The staff was always friendly and welcoming. We appreciated the online check-in, which made our arrival easier. Our room was a bit smaller than expected, but very nice and clean, with a great shower in the bathroom and a little kitchen. The presence of a pool located on the top floor terrace was an additional comfort to our stay, which really made the difference on our summer trip.

Our bed and pillows weren't super comfortable, but still okay for a couple of days.

That was so much to like about this hotel! The location is fantastic, right in the centre of town and only five minutes walk from Las Setas and similar to the cathedral. I loved the electronic keypad to enter the hotel and my bedroom, this is so much easier than having to carry a key or a key card around with you all day. I also found the staff very helpful and accommodating looking after luggage at the start of my stay before I could check in and after I checked out on the last day. The swimming pool and terrace are fantastic, the pool is lovely and cool which is perfect on a hot Seville afternoon. There’s plenty of towels available at all times and outdoor showers too. While not huge the swimming pool is a perfect size for an afternoon cool off and was never busy at all during my stay. I was able to continue using the pool even after I checked out of my room and there are sun loungers in the sun or in the shade depending on what you fancy. I thought the room was very reasonably priced for the standard by the hotel and I would have no hesitation in recommending it to people. I will definitely stay here again at some point in the future when I return to Seville.

Nothing, I loved it

-Very professional, attentive and friendly staff, sorted out the arrangement of my stay beforehand, allowed me to check in earlier than stated, helped me with my luggage and made my stay better -Microwave, fridge and kitchen utensils are provided, which is a plus -Good location

-Soundproof is bad in the room, close to a noisy street, could hear people chatting and laughing outside, also hear other hotel guests typing in the code and banging doors -Very high ceiling which looks great in terms of aesthetics but for a short girl like me, I could not close the curtain properly -Saw other people’s hair on the bed cover

Great location, friendly staff and such a nice clean hotel. Would certainly stay here again.

My room didn’t have an outside facing window. The widow faced directly onto the corridor and atrium area, which meant I had to keep the blinds closed all the time which made the room feel a little dark and depressing. Luckily it had a gorgeous rooftop pool so most of my time in the hotel (other than sleeping was spent here). Also the vending machine in the reception area wasn’t working.

The Crystal Pool has a very central location and all the major attractions are within walking distance. The Reception staff were very welcoming , professional and obliging, The area is pedestrianised and taxis can only reach roads, which are a five minute walk . If you can get to Seirpes Street you will be very close to your accommodation. There are no shortage of Tapas Bars and restaurants nearby . The rooms and bathrooms are immaculately clean and the shower would take paint off a door.

Housekeeping begins sometime after 0800 hrs every morning and the paper tin walls of the lower floor rooms, ensure that every sound infiltrates your room. Added to that the housekeepers think that every guest should also be awake early in the morning and their loud conversations ensure that , once they arrive , everyone else on the lower floor should also be awake .Management should have a word !