Great resort, food and drinks

Air condition Was always set for 16C and even if we raised it, it dropped back. Room was really chilly durina the night

It was my first time and I enjoyed my stay. Everything: the room, the location close to the beach/bus/Aldi, the pool, the staff - were excellent at the off -season price that I could afford. The guests ( mostly Germans and not many kids) were not load and the stay was overall comfortable. One can rent a refrigerator for a tiny fee in case one has no food included.

The only issue was a terrible noise from drunk german tourists at the bar across the streets on Sat evening from 18 until 21, and hotel not being able to help , accept saying “ people are on vacation and allowed to be loud in Spain until midnight”. That was not what a guest want to hear and makes me not sure about staying again.

Really good value for money. Standard is definitely a 4star. Modern room with safe and big balcony. Good breakfast too

No kettle or fridge with out extra payment. If yes would definitely be a 4. Star hotel

Face to the beach in a beautiful sand beach , no need to go to another place . All include is great ( need minimum 3 nights for it ) staffs are amazing . I got discount for booking gênios + app discount ) best cost of the island Bus to airport very close but you can ask for transfer for 25 euros po each way ( need 3 days in advance ). On my last night I ask the reception for an upgrade to the face to the beach and got it just paying 10 EU. I can’t wait to go back

The all inclusive snack bar was great. The view from the hotal room was beautiful. Our room was on the 7th floor so we could see the whole beach. The lunch was great, but the breakfast and dinner could of been better.

The dinner and breakfast was very repetetive. The staff was nice, but are far from fluent in english. They should have at least one that speaks english fluently, for no misunderstandings.

Great location. Very good food (inclusive) , often changed. Clean pool. Friendly staff.

Only small things: We stayed in older part of hotel (seaview), room was older but clean- so its ok. Beds awere terrible. Soft mattresses, beds were not fixed to floor, so they moved each time you moved. Pasta sauces were bland and tasteless each time. You have ti pay extra for room safe..

The breakfast was nice and the staff were very friendly. The entertainment was great and the hotel was in a great location. Overall we were very pleased with our stay.

The sound between rooms could have been a bit better. The beds were quite hard so the comfort of the mattress could be improved. Other than that we were happy with everything else.

Thank you very much for everythink. Our Holiday in Hipotels Don Juan was a fantastic Dream. The people who work here are always willing and love their job. We will be happy to come back...maybe sometime later...

Nice hotel, excellent staff and facilities, perfect location seafront with sandy beach. Room cleaned every day. Good WiFi and hot water that doesn't run out like in other hotels. Bike hire from front desk. Perfect holiday

Mini fridge and kettle would be an improvement but I suppose the running costs of these items would put the prices up.

Friendly helpful staff throughout the hotel.

The lack of English speaking channels on the bedroom t.v.