Very nice front of house, bar, and restaurant staff. 10/10 customer service. Buffet delicious with many food options. Pool and bar area very nice.

Rooms quite small and not very comfortable to relax in (no sofa or armchair). Bathroom slightly dirty, shower not deep cleaned. Also wasn’t provided with shampoo/conditioner, only body lotion and bar soap.

The location was excellent for seeing the city. The buffet breakfast was delicious. We ate dinner at the hotel one evening and the food was nice but had to be discussed with the chef because there were limited vegan options on the menu. It was great that the chef was able to discuss this with us and adapt dishes. The rooms are very modern, clean, and the bed is comfortable. We used Uber around the city/airport/stations etc and there were always cars/tuks within 1 minute of the hotel.

I was a bit annoyed at check in that the receptionist ticked a box on the check in form. I later realised I had been signed up for their rewards club and started to receive a lot of spam emails. I think she should have asked if I wanted to join rather than ticking the form for me without asking. This seemed unprofessional. The bathroom has an odd design. It is open to the rest of the room. The doors can be closed but there isn’t a separate door for the toilet. Consequently you cannot use the wardrobe, which is located in the bathroom, because the clothes would get damp. There could be more vegan options in the buffet and on the dinner menu.

very gentle and smiley staff , nice view from the pool , the mall was on the first 8 floors and that makes the shopping very easy . the breakfast has sri lankan and more asian tastes , clean and safe. very important for me , free car parking with security . recommended

maybe a better food taste rotation , the location was good but not the best in Colombo (the best for me is by the sea , near to one gale face ) . the fruits variety is limited . they use local spirits for bthe cocktails but if you tell the barman what do you want exactly they do

I liked the fact that the hotel gave a rejuvenating experience at the heart of the city. The staff was exceptionally trained. Malith at the guest relations desk was very helpful and at my assistance. He is well trained and resourceful making the guest experience brilliant. He is an asset to the hotel. Hashan from sales and marketing was also adept at showcasing all facilities at the hotel. Overall great place to stay if you need to relax and detox at the heart of the city.

Good breakfast, nice modern room

Mixed up by the check-in staff. The room was including breakfast, but during check-in, I was told no breakfast and taken an advance on my credit card. Even with advance, I still have to pay cash, and after rechecking, breakfast was actually included in my booking . Big screw up, I would say.

I stayed for 2 night in February 2024. Fabulous property. Way exceeded my expectation for a courtyard property. Being a stickler for cleanliness they ticked all the boxes and how! Except for a small issue with waiting for a coconut water for 30 mins in the restaurant, everything was perfect. They soon made up for that when I went back for dinner and service was exceptional from there on. Would highly recommend this hotel to anyone who is looking for a clean, fuss free and yet a classy establishment.

A very modern and aesthetically pleasing hotel with extremely professional staff from the concierge to the restaurant staff. The room itself was modern, minimalistic providing excellent comfort. The hotel is very secure with guests being scanned at the entrance with entry only being limited to guests and visitors under request. We found it convenient to have Colombo City Centre mall attached to hotel which meant easier access to shops, however this did also mean that the hotel area could get quite busy. The hotel boasted a multi-cuisine breakfast buffet catering to a wide range of palettes. The premises and facilities were always exceptionally clean. House keeping were also prompt to tend to requests. The infinity pool is definitely one to enjoy with a beautiful view of the city.

There were very few and minor things that needed some attention to be honest, nothing that we really disliked. The pool had no life guard or attendant there. The poolside umbrellas, being massive, were difficult to unravel without assistance and a special key. The bathroom tended to flood a lot if the rainfall shower was left running for too long. The room lacked cupboard space entirely, which meant that we had to leave everything in our suitcases and rummage through when needed.

We liked our stay, the view was beautiful, comfortable rooms, beds. Nice pool. Breakfast was great Room service staff was nice and professional

Reception staff was somehow not interested (cold), no info concerning hotel, facilities.. during check in and, during check out we did not get breakfast take away and we did ask (it was very early flight ) One last thing extra costs after reservation is really anoying and there are 5 of them. Maybe put all in one price and that is the price then all ok.

This hotel goes above and beyond to provide guests with a very satisfying experience. Their staff are super caring and supportive, the facilities are modern, and the breakfasts are among the best hotel breakfasts I have ever had.

The hotel is separate from, but somewhat connected to an upmarket mall. It takes a little orientation to learn how to access the mall using the hotel elevators.

The location of this hotel is the key as this is right in the heart of the city and has access to the mall next door. Autos and cabs are easily available via the pick me app and everything is in the vicinity. The rooms and the amenities were excellent. Breakfast was elaborate and good quality. The staff (specially the front office manager, their head Chef and others) were very kind and courteous

Nothing. I had an excellent stay.