From the moment we arrived, we were greeted with the warmest hospitality, setting the tone for an unforgettable experience. The staff truly went above and beyond, ensuring every detail was taken care of. Whether it was the personalized welcome note, the thoughtful recommendations for local dining, or the impeccable room service, it was clear that customer service is at the heart of this hotel. The attention to detail is second to none. Every corner of the property, from the elegant lobby to the beautifully appointed rooms, reflects a commitment to excellence. The room itself was a perfect blend of comfort and luxury, featuring every amenity we could possibly need, and the bed was incredibly comfortable, ensuring a restful night's sleep every night. We were also incredibly impressed by the cleanliness and upkeep of the facilities, which were pristine and well-maintained throughout our stay. It felt like a true home away from home, with every need thoughtfully anticipated. We will certainly be returning and recommending it to friends and family. Thank you for making our stay so special!

The breakfast buffet, Sri Lankan corner, was given the last spot, which I found sad.

We had the most incredible experience staying at this brand new hotel! From the moment we arrived, the staff went above and beyond to make me feel welcome and comfortable — their hospitality truly stood out. The hotel itself is stunning, with breathtaking views that you could enjoy from nearly every corner. My room was absolutely beautiful, with modern, sleek decor and every amenity I could have asked for. What really made our stay unforgettable, however, was the food and the pool area. The hotel boasts multiple restaurants, each offering a unique dining experience. Whether it was a casual meal or something more upscale, every dish I had was delicious, fresh, and expertly prepared. We had the absolute pleasure of having a couples massage in the spa and it was unreal!! Overall, this was an amazing stay, and I can’t recommend it enough. The combination of outstanding service, gorgeous views, a luxurious room, and exceptional food makes this hotel a true gem. We’ll definitely be back!

Cinnamon Life Colombo is a stunning, brand-new 5-star property that defines luxury. The service is impeccable, and the variety of restaurants is outstanding—Quizzine buffet is fantastic, the Chinese restaurant is amazing, and the rooftop bar offers breathtaking views. The poolside “Dreams and Beats” experience is a perfect way to unwind with great music and cocktails. While Colombo itself doesn’t have much to do, a stay at this property makes visiting the city absolutely worth it—whether as a grand start to your Sri Lanka trip or a luxurious way to end it. Highly recommended! Once the mall and casino opens up in September and all the 800 rooms go full, this place will be a micro vegas!

Great, very new Hotel in great Location towards the attractions of Colombo with very clean rooms in a good size and great pools and many restaurants and bars. Extraordinarily helpful and friendly staff throughout the hotel, from the great welcoming staff in the Lobby, to the Front Desk, to Housekeeping (Sanju in Floor 9 was great!), the Head Sommelier Wellington, the staff in the restaurants and bars, and all Security Guards and other staff throughout the Hotel. While the Hotel itself is great and on 5-Star level, the staff made the experience extraordinary. Staying here at the end of our two week Sri Lanka trip was a perfect last Sri Lanka experience.

Nothing to say

It was a wonderful experience at the Hotel. The room was beautiful and well designed with all of the state of art facilities. It had a nice view of the Lotus Tower and the city. The view lives up to the name of the hotel, “ City of Dreams” . I arranged flowers for my sister as a birthday surprise and the staff paid excellent attention to all the details . Especially Neran from VIP welcome was a gracious host and took his time to give an excellent welcome.

The menu of the French restaurant was bit of a let down.The French bistro has mostly Japanese fusion dishes. French classics like Moules Frittes , Onion soup was not in the menu. Since it’s mentioned as a Bistro, more classic hearty French dishes can be included in the menu. We dined at the Quisine, the buffet restaurant and one of the servers dropped a tray full if water jugs just behind my sister. Rather than asking was she hurt or offering any excuse, the staff requested us to stand up so they can clean the floor.Normally, it’s common courtesy to inquire about the clients well being.

Cinnamon Life city of dreams delivered. It was a pleasure staying at this almost brand new hotel. Staff were warm and welcoming attending to all our request. We enjoyed the beautiful cloud inspired artworks through the hotel. The facilities and restaurants were all fantastic although we did not have time to sample all restaurants during our short stay we enjoyed an incredible day relaxing by the Deams and Beats infinity pool sampling some delicious food and drinks. The dramatic Gants cocktail with a sunset view to the ocean are very special. We were lucky enough to be in an ocean view room and the room decor was comfortable and spacious with clever design features. My only criticism is for a new hotel they have not taken the opportunity to install filtered water although they use glass bottled water still reliant on single use plastics as they provide quality mini toiletry products. However I would recommend this hotel as a special escape in Colombo's bustling city.

My only criticism is sustainability - a new hotel they have not taken the opportunity to install filtered water although they use glass bottled water rather than plastic the hotel still reliant on single use plastics as they provide quality mini toiletry products.

5/5 - Unforgettable New Year’s Experience! Cinnamon Life is a game-changer in the Sri Lankan hospitality scene, and our New Year’s celebration there was nothing short of spectacular. From the moment we walked in, the luxurious ambiance and friendly staff made us feel special. The food? Absolutely top-tier, with flavors that tantalized our taste buds. The poolside open nightclub was an absolute highlight—a perfect blend of vibrant energy, stunning views, and world-class entertainment. Every detail was thoughtfully curated to make the night truly magical. If you’re seeking an unparalleled escape with style, elegance, and unforgettable experiences, Cinnamon Life is the place to be. I can’t wait to return! #CinnamonLife #LuxuryInColombo #SriLankaHospitality #NewYear2025

A fantastic high tech hotel! Loved the rooms very high quality towels/ gowns / bedding. Very clean. Great views! Nice bar outdoor bar on 24th floor.

Despite being advised that the poolside night part may be noisy and would disturb us. We requested not to have rooms in the area…. But we were given rooms to the right of the pool and was very noisy and flashing lights (which were apparent even with black out curtains drawn.) we were assured we would not be disturbed.

The team here are the standout feature - Ardil on reception was beyond helpful at making the start of the stay perfect. He went out of his way to assist with a late check-out and offered me a selection of rooms. The rooms are modern and well appointed for Colombo standards - the views from the property are excellent.

There is a pool club which is open to 1am and the noise can be heard on most floors. If you are considering getting a TukTuk, you will have to walk outside the property passed Lake Beira which smells like eggs and garbage.

We loved the fact that everything was brand new and designed in such a futuristic way! Also, the breakfast buffet was incredible - everything I tried had an amazing taste and it doesn’t happen very often in other resorts. The staff was super attentive and friendly which made us feel very welcome! Would recommend to try some of the bars because there’s a few!

It’s still quite a new hotel so it’ll be nice when more people will be staying around :)