Localização, piscina, pequeno almoço, simpatia da quase totalidade dos funcionários

During my entire trip, so far, it was at the taxi customer service section, to the left of the hotel lobby, that I encountered a mediocre staff member. Around 8 PM, we asked if he could help us find a taxi and make a reservation at a restaurant, and based on his gestures and facial expression, he was extremely mediocre. He told us to use the Uber app, and his attitude was quite poor. The day before, he reluctantly arranged a hotel taxi for us — I don't know if he was expecting a tip or not... All the other staff members were extremely friendly. He wears glasses and is young, I don't know his name. This happened on 22-04-2025. Buffet spicy and poor

From the moment the door staff opened my cab door and helped with my luggage- to the moment I checked out - all the staff were efficient and polite. Went out of the way to make me feel welcome!! They have 5 star facilities in the beautiful infinity pool and well equipped gym. Their lobby is a sight to behold - beautifully fitted with a piano played by a skilled pianist to keep the guests entertained. That is very rare in any hotelin Sri Lanka. I was very sad to leave Marino beach hotel a d hope I'll be back very soon. I'd like to thank its management and staff fir their excellent hospitality experience. ❤️

There was nothing in Marino beach hotel I didn't like.

Everything. The most amazing hotel I ever stayed. - Customer Service was amazing. The staff were great. They always went above and beyond - Breathtaking ocean view from the hotel. When you eat you eat you can see the trains passing by. I loved it - Breakfast was amazing. Too many options. Great food - They let me check in very early at 7am.. - The hotel was beautiful inside - The had a free city tour, it was 3 hours long - free water and soft drinks inside the room - The rooms were beautiful inside. Amazing shower and bathtub. They were quiet too

Nothing

The staff were amazing.It had everything that you would need for a beautiful stay.

I would have rated this stay excellent but I cannot for the following reason. We were staying for two nights.At 7-0pm on the first night the lights fused in the room.We reported it immediately.No one came until the following morning after we had reported it again.I had no TV,hairdryer,no tea to drink as we couldn’t boil the kettle.We could not charge our phones.It was my birthday.None of the Staff apologized for our inconvenience.

One of the best hotels in my life. It rivals the 5+ star hotels in Europe. A huge swimming pool with a special stretched water surface. Over 60 meters long. Wonderful top roof garden where you can retreat to contemplate. The praise simply cannot be overstated. You must try it. Nowhere have I come across a minibar that is free and refilled by the management every day. Very large rooms with double - glass surfaced - bathroom. Every room are with panoramic sea view. The hotel has its own shopping centre (mall) with restaurants and shops where prices are very reasonable. In addition, the shops automatically offer a 10% discount for hotel guests. Professional staff. Everyone knows and does their brief. Complementary 3,5 hours city tour and private beach with hourly delivery

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From the moment we arrived we felt like the most special people in the world. We had 3 rooms booked and were upgraded on arrival free of charge to allow us to all be on the same floor. The staff are a credit to their employer and could not have done more to look after us. The food & entertainment were excellent and the leisure facilities second to none. Prices in the hotel restaurant & bar were no different than anywhere else in the city. I would love to come back someday & look forward to doing so. Thank you to everyone at Marino Beach for making my family’s stay in Colombo so memorable.

Nothing at all.

The location was amazing. Especially the beach right outside the hotel was amazing . First time I get what I see in the photo about a hotel. Even the carpets were so clean. The room was excellent. The towels were very clean n smelt very good. Very spacious lobby with a live music played . We could just sit around at the lobby all day n relax. High ceiling n beautiful chandlers lights in the lobby. The beach facing room was a free double upgrade for us. Thank you very much I think one of the best hotel I ever stayed. Thr infinite pool facing the beach, simply breathtaking,

Breakfast was costly. We went out to eat

We stayed a week at Marino Beach and really enjoyed our time there. Unless you book one of their signature rooms, the 'ocean view' or 'partial ocean view' is exactly that... Very partial. The rooms are excellent, big, clean and well-maintained. The bed is è tremely comfortable and there is tea/ coffee making facilities and a free mini bar with soft drinks, juice, water and tea biscuits and nuts, which are replenished daily. The breakfast has a great variety with the option of eating inside or out in the balcony overlooking the sea and the railway. The Chinese restaurant, Ocean view restaurant and the main dining hall all provide lovely food at very reasonable prices. The rooftop pool and garden, with bar and jacuzzi are wonderful for relaxing, sunbathing and taking in the magnificent view of the Indian Ocean. We went once to the Beach Club, which was lovely but sunbeds were back from the beach and we were not allowed to move them. The free shuttle was a bonus. Do take the complimentary city tour as the guide and tour were superb and really informative. Would definitely stay again.

If I had to not-pick anything, it would be lack of slightly more comfortable chairs on the balcony and definitely a small table should be there. No balcony table at all! It would also be helpful if there were a handrail to get into the pool, especially for those with slightly more limited mobility.

We stayed for an entire week and they never gave us one reason to complain. Staff took exceptionally good care of us and went out of their way to accommodate all our needs. They organized 2 full day trips to locations we wanted to visit on a very short notice - our driver, Nihal, was amazing and made sure we are safe and don’t miss anything on the way. The rooftop pool is gorgeous and the food and drinks served there are delicious. Room service was fast and well prepared.

Marino Beach Colombo is really a great place to stay in Colombo. - great helpfull staff. Especially the roomboys. They work realy hard and deliver a great work. I want to thank especially the roomboys Kasun and Rajitha. They were very helpful and take good care. - super facility’s and a great rooftop pool. This was our second stay and we will come again. I recommend every one to stay at Marino Beach Colombo.

Nothing. Everything was good. I really want to give two issue as feedback/ feedforward. - please provide welcome drink with a hot towel. We traveled from Jaffna to Colombo and after 8 hours of traveling, you really can surprise and welcome the guest in a better way. - breakfast is great. Please serve milk hoppers. Lot of Srilankans visit the hotel and they realy want this and like it.