From start to finish we had a lovely time. I honestly can't emphasis how nice the staff are in this hotel. At arrival they checked us in, while we sat and got tea .our driver was provided with accommodation, they also showed great respect to our driver by offering him tea also. The breakfast buffet was lovely, we had the dinner buffet one of the nights also which was really good, only problem is there is too much food to try. We had our 4 month old baby with us and it was his first time in a pool here, the man who works in the pool couldn't be any nicer helping us and making our baby laugh and comfortable. The wait staff Mohan(so helpful), Vino ( who knew about Ireland and Irish dancing) Malhy, vill, Marshall and Mr Netto who were helpful and even held our baby while we eat. The lovely young man who checked us in and took family photos of us( you can see him in the photos) who's name I've forgotten thanks so much for being really nice to us and making the check in and out process so easy. We were here at Christmas the decorations were amazing and I loved the Christmas music playing in the bedroom was such a nice treat

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The staff here are incredible. We were overwhelmed at the highest level of service we received. They had a genuine desire to take care of us and make our stay the best it could be. They went out of their way to accommodate the needs of our group. They also took great care to make a special setting for the birthday dinner of a group member. We thank all the staff who took care of us, but in particular we would like to thank Mr Netto Chathuri Sanath Madura Sadeepa Sanjit in the gym We are sorry if there are any names we have forgotten.

A very nice hotel close to the town. Breakfast and dinner was good with lots of choices.

On first night of dinner, being ignored and made to wait for a chef to even acknowledge me, then they have a habit of starting to put things in the wok before asking what I wanted, which resulted in some items then being fished out! Swimming pool is a bit sad.

We had a fantastic stay at Araliya Green Hills.The staff was incredibly friendly and helpful, the room was clean and comfortable, and the amenities were top-notch. We especially enjoyed the pool, the dinner buffet, the breakfast buffet. Restaurant manager and the team are excellent. We would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

Excellent location, adjoining the Grand Hotel and very close to Nuwara Eliya town. Friendly and accommodating staff. Lodging is available for drivers and free parking for vehicles. The breakfast buffet (included in cost) is exceptional.

A la carte service in other restaurants at the hotel is spotty. Probably a function of low occupancy. You need to inform them in advance of your intention to eat there.

As soon as we arrived, were welcomed by the staff they served nice welcome drinks. The staff very polite and well behaved. Hotel is very nicely decorated. Room are nice. They arranged a Christmas Gala dinner which was fantastic event. The staff and management are so friendly that you feel at home.

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The staff was amazing , from reception to the room service. There was an awesome person at the Restaurant, Krishna 😇😇😇😇He was very helpful and take care of all the guests and try his level best to full fill the needs of the guests. I would say he’s an awesome person.

Nothing that I dislike But the fish curry was not that good and the choices of food items are less. Almost similar everyday. If you can improve that then it’s better😊

Well positioned hotel. A good choice of food at breakfast and dinner, a very large buffet with cold and hot options. The gym staff member was so incredibly kind towards us and our fellow traveller who had additional needs.

The music at dinner each night was far too noisy for us to hold a conversation over.

Breakfast excellent Rooms luxurious

Booking.com Hotel informed us cheaper to book with them direct Final price must be very close to final. Not in our case 40 plus dollars extra. We would not have used booking.com had we known

Great heated swimming pool and good food. Also the friendly staff. Prabuddha, former Navy trainer there for you at the Gym and the swimming pool. one of the best places I have stayed.

Due to the off season we couldn't experience the hotel buffet.