/
8.7

312 reviews

Heritance Tea Factory

Heritance Tea Factory

The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya, 22220, Sri Lanka

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Spa

Kid-friendly buffet

Heritance Tea Factory

Welcome to the enchanting Heritance Tea Factory, a luxurious 5-star hotel nestled in the picturesque hills of Nuwara Eliya, Sri Lanka. Just 3.8mi from the city center, this unique gem is set within a beautifully restored tea factory, offering breathtaking mountain views that will steal your breath away. With prices starting from $436, you can indulge in a haven of relaxation and comfort amid the lush greenery and tea plantations that define this vibrant region.

At Heritance Tea Factory, the fun never ends! Dive into a world of luxury with a dazzling array of amenities like a fabulous spa offering wellness packages, a fitness center, and a delightful bar for evening cocktails. The on-site restaurant serves up an enticing array of culinary delights, and breakfast is included to kickstart your day of adventures. Whether you're in the mood for a soothing massage or a round of mini-golf, you can enjoy these added features that elevate your stay to a whole new level of enjoyment. For the little ones, there's a kid-friendly buffet and a playground to keep them entertained!

Join the ranks of thrilled travelers who have left glowing reviews, with many praising the exceptional service and stunning ambiance of this unique hotel. The warm and welcoming staff, coupled with complimentary Wi-Fi, private parking, and a tour desk to help you plan your Sri Lankan escapades, ensures that your visit is as seamless as it is memorable. So pack your bags and prepare for an unforgettable escape at Heritance Tea Factory, where relaxation meets adventure in a breathtaking setting!

At the Heritance Tea Factory, the culinary experience is as spectacular as the views! Dine in the modern and family-friendly ambiance of the on-site restaurant, where the tantalizing Asian cuisine will take your taste buds on an unforgettable journey. Start your day off right with a deliciously curated breakfast, included in your stay, which lays the foundation for a day full of exploration. As you bask in the stunning surroundings of lush greenery and sprawling tea estates, every meal becomes a cherished memory that enhances the magic of your retreat.

For those who love a good drink, the delightful bar awaits with its array of refreshing cocktails, perfect for unwinding after a day of adventure. Picture yourself sipping on a specialty drink while enjoying the cool mountain breeze and basking in the sunset—tranquility at its finest! Whether you're celebrating a special occasion or just enjoying a moment of relaxation, the atmosphere is sure to elevate your spirits and perhaps even prompt a little dancing with new friends made along the way.

Speaking of adventures, the Heritance Tea Factory is the ideal jumping-off point to explore the breathtaking landscapes of Nuwara Eliya! From vibrant tea plantations to lively local markets, the hotel’s thoughtfully curated tour desk is here to help you plan excursions that cater to your sense of adventure. Whether you opt for a leisurely stroll through lush hills or a thrilling trip to nearby attractions, you'll return to your hotel feeling rejuvenated and ready. So pack your bags, gather your loved ones, and prepare to make unforgettable memories at this charming haven where nature and luxury converge!

Closest airports

Hambantota International Airport

52.8mi

Most popular amenities

Spa/Wellness packages

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Spa

Kid-friendly buffet

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Garden view

Elevator

Playground

Picnic area

Garden

View

Upper floors accessible by elevator

Free toiletries

Bidet

Bathtub

Rooms

Flowerdew Suite - single occupancy in Heritance Tea Factory

Show 6 photos

Flowerdew Suite, Single Use

1 Queen Size Bed

755 sqft

Garden view

Private Bathroom

Bathtub

Minibar

x3

+

More details

Indulge in the spacious 753 sqft Flowerdew Suite with a garden view. Relax in the Queen size bed, enjoy the free toiletries, and unwind in the bathtub.

Premium Twin Room - single occupancy in Heritance Tea Factory

Show 5 photos

Premium, 2 Twin Beds, Single Use

2 Twin Beds

345 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

x3

+

More details

Experience the comfort of our 344 sqft Premium Twin Room with stunning mountain and garden views. Suitable for 2 adults and 1 child, featuring twin beds, a bathtub, and free toiletries.

Show 5 photos

Premium, 2 Twin Beds

2 Twin Beds

345 sqft

Minibar

x4

+

x3

More details

Premium Twin Room Double is 344 square feet and includes 2 single beds 80-130 width plus hairdryer, tea and coffee making facilities , safe, and slippers.

Superior Twin Room - single occupancy in Heritance Tea Factory

Show 5 photos

Superior, 2 Twin Beds, Single Use

2 Twin Beds

215 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

More details

Enjoy a spacious 215 sqft Superior Twin Room with captivating mountain and garden views. Perfect for a solo traveler, this room features 2 comfortable twin beds, a private bathroom with free toiletries, and a relaxing bathtub.

Show 4 photos

Executive Floor Deluxe, King Size

1 King Size Bed

215 sqft

Minibar

x4

+

x3

More details

Executive Floor Deluxe Double is 215 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , safe, and slippers.

Executive Floor - Deluxe Double in Heritance Tea Factory

Show 4 photos

Executive Floor Deluxe, Queen Size

1 Queen Size Bed

215 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

More details

Indulge in the spacious 215 sqft Deluxe Double room on the Executive Floor, featuring a Queen size bed and stunning views of the mountains and garden. Elevator access and luxurious amenities like a bathtub and free toiletries ensures a comfortable stay for 2 adults and 1 child.

Premium King Room - single occupancy in Heritance Tea Factory

Show 4 photos

Premium, King Size, Single Use

1 Queen Size Bed

345 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

+

More details

Indulge in our spacious Premium King Room, boasting a mountain and garden view, and featuring a luxurious queen size bed. The room offers a serene escape with upscale amenities such as a bathtub and free toiletries.

Superior King Room - single occupancy in Heritance Tea Factory

Show 4 photos

Superior, King Size, Single Use

1 Queen Size Bed

215 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

More details

Relax in our spacious Superior King Room with a mountain and garden view, featuring a luxurious queen-size bed and a private bathroom with free toiletries and a soothing bathtub. Ideal for two adults and a child, enjoy a comfortable stay on the upper floors, accessible by elevator.

Junior Suite - single occupancy in Heritance Tea Factory

Show 4 photos

Junior Suite, Single Use

1 Queen Size Bed

495 sqft

Garden view

Private Bathroom

Bathtub

Minibar

x3

+

More details

Indulge in luxury with a spacious 495 sqft Junior Suite, boasting a garden view, queen size bed, and a private bathroom with a bathtub and free toiletries. Perfect for a solo oasis or a trio getaway!

Show 6 photos

Junior Suite

1 King Size Bed

More details

Show 4 photos

Superior, Triple

1 King Size Bed

More details

Show 4 photos

Superior, King Size

1 King Size Bed

More details

Guest reviews

8.7

312 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Charlie

10

April 2023

we used this hotel for one night as a base to get to the station for the train to Ella in the morning. hotel staff are fantastic, really welcoming and highlight of the stay. food was incredible, one of the best curries I’ve had of the trip!

as we only stayed for one night we stayed at the hotel in the evening. it’s quite a long dirt track up to hotel so not sure it would be ideal to go up and down it at night etc. it’s obviously very expensive for Sri Lanka but we had a wonderful stay and would return.

🇨🇳

Fei

9.1

February 2024

This heritage hotel is a former tea factory and the machines are still working today, the hotel is in good atmosphere and unique taste, very comfortable room and delicious buffet dinner and breakfast. The garden outside the main building is built down the mountain top, very beautiful and well maintained, the staff called Pathmaraj is very warm and introduced this very very lovely garden with his whole passion, it’s very nice and warm memory. And we visited Mini Tea factory and also the staff there is quite nice, her name is Krishnaveni, she gave us a quick introduction about tea making process.

It’s on the mountain top, the road towards there is not good.

🇬🇧

Anita

9.1

February 2024

The hotel is beautiful and situated in an amazing setting high up on the hills of Nuwara Eliya. 25 mins out of the way from town. It is very colonial and old fashioned. The food is delicious and plentiful. We also had a very relaxing message- and this was offered to a 12 year old too unlike in the UK so she was very very happy.

On arrival it transpired that there had been a misunderstanding about the fee quoted online. We arrived late in the dark and tired. The receptionist informed us that we needed to pay an extra 100 dollars for the children (we had booked 2 twin rooms and stated the ages of the children in advance so it was very clear) but the lady argued with us repeatedly and insisted that we pay despite the fault not lying with us. Fortunately the manager was contacted and he sorted everything out. We did not pay any additional fee.

🇦🇪

Kristina

10

June 2022

When visiting Sri Lanka, you definitely should stay in this hotel! Located in the magical area Nuwara Eliya (which will blow your mind!), right on the hill, surrounded by tea plantations and colorful houses. This hotel has a unique history as it used to be a tea factory in the past. Astonishing views, elegant interiors, delightful cuisine (their herbal tea is so tasty!), and impeccable service make this place a truly unforgettable experience. The hotel offers different experiences such as tea making (you will be dressed in the national saree), tea tasting, and nature walking at a very affordable price point. Upon arrival, you can book it at reception. We had an amazing time, and the entire staff was delightful to deal with. Also, I would like to highlight the gardener, a very genuine gentleman who takes care of the hotel’s garden with all his heart. The hotel’s facilities were superior. We liked the sustainability message in the room. The bed was comfortable as well. The restaurant served tasty food. Highly recommended to book for at least 2 nights to immerse in this beautiful place.

Breakfast was okay, with more choices of Asian cuisine than Western.

🇱🇰

Nikshan

10

October 2023

Location and staff are incredibly good

Food was absolutely delicious top notch chef in Heritance tea factory appreciate all the chefs who work hard in the kitchen and keep it up guys. Front staff reception is absolutely fantastic they help us a lot while we are here.One of the front staff member call Sathish is having a personal phone conversation pretty loud in front of the room balcony area approximately 30 minutes which was pretty disgusting.Always try to have professional attitude when you are at work. Overall the stay was perfect and absolutely worth the experience ❤️😍

🇨🇿

Petra

10

April 2023

We chose the hotel for its history and great restaurant references. We were pleasantly surprised at the high quality of the staff here. In other 5* hotels in Sri Lanka, guests may wear shorts to dinner, but here the dress code is followed, which we were really glad for. The hotel is really representative. Dinner and breakfast were both excellent. I am on a gluten free diet and everything was prepared for me to enjoy. A big thank you to Norbert who looked after us in the restaurant and especially dinner was a real highlight. In the morning we went for a walk among the tea plantations and visited a small tea museum. If we had not booked another hotel for our sightseeing tour of Sri Lanka, we would have stayed another night. We will definitely be back again.

That we didn't stay longer

🇷🇺

Maxim

10

September 2023

We stayed at this hotel for one night and it was perfect. The room was really cool, comfortable and had everything we needed. The restaurant was great and we really liked our breakfast. Two more great things which deserve a special mention are the garden and the tea factory. My girlfriend likes gardening while I’m not a fan and not even an amateur but it is so big and beautiful, you should see it. A tea factory is a great historical site where you can learn something new. We had a guide who told and showed us how tea is made. It is fascinating.

Everything was good. One thing to mention in this section could be the road to the place. But it gets better soon after a welcome drink :)

🇳🇱

Salina

8.2

September 2023

The food was absolutely incredible; would rate at 10! Definitely take the buffet for dinner. Besides good food, also amazing service! Also the tea plucking, tea tour and tea tasting was an incredible experience with the lady. I would 100% recommend this tour. A beautiful view and unique experience that the hotel is an old tea factory and that parts are still functioning.

The hotel is very expensive for what you get, especially the room. The room is in the old English style which is beautiful but could definitely do with an update; shower in the bath, noisy rooms, we had black hairs on the matras and when there is a lot of wind you hear loud noises through the ventilator at night.

🇨🇦

Rachel

9.1

August 2023

Beautiful property and super friendly and accommodating staff. The welcome tea is AMAZING. Certainly a luxury experience. We originally thought we would want to go off during the day and explore other tea factories but ended up just staying at the hotel since it was so beautiful and have their own mini tea factory experience. We had massages at the spa which were amazing! Best massage ever.

Drinks, cocktails and food quite a bit more expensive than anywhere else we came across. Rooms are a bit dated (but that comes with being an older building). I think the carpet triggered my allergies a bit. As a Canadian, some of the colonial vibes/ staff uniforms felt a bit non PC.

🇿🇦

Khusma

10

December 2023

Dec 2023 What an amazing experience. This hotel is a feast for all the senses. I especially have to mention Jayanthi who did our tea tasting and mini tea factory tour. She was such a wealth of information. Shamnu the chef was amazing. He arranged a veritable feast of vegan food for us, including vegan desserts, and vegan masala tea. Kesawan, our server was also extremely attentive and helpful. Definitely worth a visit. This is such a well-maintained and special hotel.

I loved everything

Points of Interest Around Heritance Tea Factory

Attractions

Gregory Lake

4.6mi

Ramboda Falls

9.8mi

Temple of the Sacred Tooth Relic (Sri Dalada Maligawa)

24.7mi

World Buddhist Museum (International Buddhist Museum)

24.7mi

Natha Devale

24.8mi

Maha Vishnu Temple (Maha Vishnu Devalaya)

24.9mi

Restaurants

Restaurant #1

Cuisines

  • Asian

Ambiances

  • Family Friendly
  • Modern

Amenities of Heritance Tea Factory

Spa/Wellness packages

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Spa

Kid-friendly buffet

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Garden view

Elevator

Playground

Picnic area

Garden

View

Upper floors accessible by elevator

Free toiletries

Bidet

Bathtub

Stay rules - Heritance Tea Factory

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Heritance Tea Factory

What are the check-in and check-out times at Heritance Tea Factory?

At Heritance Tea Factory, we have arranged the check-in post 02:00 PM and the room should be vacated by 12:00 PM.

Does Heritance Tea Factory provide free parking options?

Yes, there is free private on-site parking available at the hotel. No parking reservation is required.

What's the nightly rate at Heritance Tea Factory?

Room rates at Heritance Tea Factory initiate from $436. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What types of rooms does Heritance Tea Factory offer?

The hotel offers a variety of rooms including Deluxe Double, Premium King, Premium Twin, Superior King, Flowerdew Suite, Superior Twin, and Junior Suite. The rooms can accommodate 2 adults and 1 child, with bed sizes ranging from Queen to Twin. All rooms are non-smoking and vary in size from 215 sqft to 753 sqft. The suite options like Flowerdew Suite and Junior Suite can accommodate up to 3 adults and are larger in size compared to the other room types.

Where can guests find entertainment in Heritance Tea Factory?

Guests at the Heritance Tea Factory hotel can spend their time enjoying a range of leisure amenities. They can unwind and rejuvenate with spa/wellness packages, Turkish/Steam bath, and fitness center. Families can enjoy the kid-friendly buffet and the hotel's babysitting/child services. Other leisure activities include mini golf and a picnic area with a lovely mountain view. The hotel also features an on-site restaurant with a family-friendly ambiance and modern Asian cuisine, providing a delightful dining experience. The garden, terrace, and bar offer fantastic spots to relax with beautiful garden views. For those seeking adventure, the hotel offers a golf course and shuttle service, while the 24-hour front desk and airport shuttle ensure convenience during the stay.

Does Heritance Tea Factory have on-site restaurants?

Yes, the hotel has a restaurant on site called Restaurant #1. It offers a family-friendly and modern ambiance, and serves Asian cuisine.

Can I use my credit card at Heritance Tea Factory?

Yes, you can use your credit card at Heritance Tea Factory. The hotel does not accept cash, so you will need to pay with a credit card. Accepted payment methods include Mastercard, American Express, and Visa.