I had an excellent stay at this hotel. The room was clean on arrival and could be cleaned each day on request. The room had a nice enough TV, plenty of seating, comfortable beds, and more than enough space for clothing, luggage etc. There was a kettle that I made plenty of use of in the evenings and a minibar that I refrained from using, but the option was there. There is a lovely library beside reception that provides a wonderful place to sit and relax at all hours, with free tea, coffee, and biscuits available. I made use of this a few times when I wanted to relax but not head up to my room quite yet. The staff were incredibly helpful and always available to help. Even after I checked out I was permitted to make full use of the hotel's facilities until I needed to start travelling home several hours later. The hotel is only a five minute walk away from the Central Station, it's connected to a lovely little souvenir shop, there's a lovely bakery just up the street (try the Semla!) and there's a plaza full of convenient places to eat just around the corner. So in terms of location, two thumbs up. The breakfast was the best I've had of any European hotel I've stayed in so far, offering the usual continental breakfast staples as well as extras that made a Brit like me feel more at home (it amazes me how few hotel breakfasts I've had in Europe include bacon and eggs, but all was well here!)

The most minor of nitpicks would be that the consumables (tea, coffee, shampoo etc) in the room were never replenished when I requested the room to be cleaned, but the provided toiletries were enough for the duration of my stay, and I was able to get some teabags and sweetener from the library lounge whenever I needed to refill on those.

One of our best stays anywhere. Easy walking from train station, near everything. Amazing history of the hotel, very enjoyable to read the framed descriptions on the hallway walls. Absolutely beautiful library with 24 hr tea. Best breakfast (included), absolutely first rate. I can't imagine anything I would want for breakfast that wasn't there. Friendly counter staff, good English. We arrived in Copenhagen a day before the cruise ship departed because of long flights. Took a chance on taking the train to Malmo rather than staying in Copenhagen. Great choice. Train was so convenient, crossing the bridge beautiful, and Mayfair better and less expensive than Copenhagen. Malmo is a pretty city, great restaurant nearby.

When I arrived early at the Mayfair Hotel Tunneln, the staff were incredibly welcoming, offering to store my luggage until my room was ready. It was the perfect start to my stay at this unique hotel, set in a building with over 700 years of history. From the medieval cellars to the charming wooden beams, every corner of the hotel tells a story. My room was cozy and full of character, with a comfortable bed and modern amenities to ensure a relaxing stay. Breakfast was served in a historic cellar, featuring a variety of fresh, local dishes that added to the hotel's authentic feel. The staff were friendly, attentive, and always ready with great local recommendations. The location is ideal—just a short walk from Malmö Central Station and close to many of the city's main attractions, making it easy to explore on foot. While the historic charm of the building comes with some quirks, I found these only added to the overall experience. For a stay that blends rich history, great service, and a perfect location, Mayfair Hotel Tunneln is a wonderful choice in Malmö.

The hotel is very centrally located in the old town of Malmo a very short walk from the train station and the main dining and shopping areas of historical Malmo. I enjoyed having breakfast in the basement, where the Beatles and other famous individuals have dined in the past. Reception staff were very helpful and made my stay memorable.

I loved the historical lift in the hotel, it is the oldest one in Malmo. However, some guests did not realize that both doors have to be closed before the lift operates and hotel staff had to run up the stairs to address this issue, i.e. close the doors properly. Their patience is to be admired. The bathroom design has to be addressed as the glass screen was not sufficient to keep the water from spilling out during a shower and the floor was really wet after that.

We took the train from Copenhagen to Malmo and stayed at Mayfair Hotel for one night. Malmo is well worth a visit, and Mayfair Hotel is a great place to stay if you do visit. The hotel is situation within easy walking distance of the Central Train Station, just around the corner from the cathedral. It is very close to the main shoppin and dining district. The building is very old, and some of the decor and facilities are somewhat quaaint if not quirky. But our room was comfortable and well equiped. The breakfast was excellent, with lots of variety and plenty of it. The staff were so friendly and helpful in every way, and we really want to commend them for the great service we received. We arrived at the hotel almost 6 hours before check-in time and went into the hotel to ask if they could look after our bags until our room was ready - they could not have been more accomodating and even let us know when our room was ready earlier than expected.

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Charming and full of character. I loved the library room and got the chance to enjoy an authentic fika experience. There is something interesting in every corner of this beautiful building. The staff were very friendly and helpful. The room was immaculate and the bed comfy. The breakfast was outstanding, including some of the best tea I’ve had in a hotel. It’s also in a great location, perfect for touring the old part of Malmö and close to the train station to explore further afield.

The breakfast area is in the basement and is only accessible by stairs. I have an old ankle injury and knee issues which made this uncomfortable for me but luckily I was able to carefully get there as the breakfast was lovely.

This was a fabulous find - yes, the room we booked was small but we expected that due to the historic nature of the hotel. Staff was incredibly friendly and we loved staying in a place that felt like a combination of an art museum, historic site and hotel. Breakfast in the 900+ year old cellar was both plentiful and varied. From the hotel, we could walk to either of the two main historic squares in town in about 5-10 minutes. The train station is only 5 minutes walk away. Loved our stay and would definitely return!

There is a small elevator to reach rooms on the upper floors from the reception but there are stairs to the reception and stairs to the cellar breakfast room. If you cannot do stairs at all, this hotel would be a challenge. They make this very clear on their website, though, so this shouldn't be a surprise to anyone.

We asked for a room away from stairs, lift, etc because both of us are light sleepers and whilst initially we were told this might not be possible when we booked, we were given a great room at the end of a corridor which meant no footfall either! It overlooked the inner courtyard and apart from seagulls and the odd late night reveller on the main streets (inevitable when visiting during Eurovision!) we weren’t disturbed. Really pleased and thank you Rhonya on Reception for your help with this. The basement where breakfast is held is stunning and a real asset for the hotel.

It’s really more of a large B&B than a true hotel but not a bad thing. Shame they didn’t have their own private restaurant and bar. They lease out space to a third party for catering during day/evening so there is something on site for meals but we chose to eat/drink elsewhere in town instead during our trip, as recommended by the hotel owner.

During my recent stay at Mayfair Hotel Tunneln in Malmo, I was thoroughly impressed by the exceptional service and accommodations. From the moment I arrived, the staff greeted me warmly and made me feel right at home. The cleanliness of the hotel was impeccable, and it was evident that great care was taken to maintain a high standard throughout. Additionally, the hotel's proximity to the city center made it incredibly convenient for exploring all that Malmo has to offer. Overall, my experience at Mayfair Hotel Tunneln exceeded my expectations, and I highly recommend it to anyone looking for a comfortable and enjoyable stay in Malmo.

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The hotel is in a great location. I stayed at this hotel whilst I was in Sweden for the Eurovision. The hotel was only 2 stops away from the arena, which was perfect. The show ended late and came back to the hotel at around 1 am with no issues. Especially as a female solo traveller I felt safe the whole time. The room was a great size and very clean. Had no faults with it at all. The breakfast was great. Plenty of options are available. The staff were lovely. Check-in was supposed to be 4 pm, but was able to check in early, which was amazing. I can't remember what the lady's name at reception is but she gets a 10/10. :-) I would definitely recommend this hotel.