The hotel is very clean and well taken care of. The stuff is very pleasant and feels like they sincerely love the place they work at. Service, food, cleanliness and customer orientation was on highest level possible. Bathrobes, towels, bedsheets were great as well. The wine list is truly amazing (with very reasonable pricing) and apparently the owner has a great collection of his own which is worth taking a look. Definitely coming back there!

The outdoor jacuzzi temperature was to low, wasn’t very pleasant being in there for more than a minute.

It was the perfect weekend. We both travel a lot for leisure and business and I have, certainly not in Switzerland, not come across such an outstanding leading hotel, beyond 5star plus in its peer group. From the staff at the entrance, to reception (special thanks to Monique who made us welcome and feeling special from the first minute) and the restaurants and the pool over to the facilities and the to die for view and location. They really thought of every single detail, from the hand written welcoming card, the selection of the mini bar to home made cookies and every possible feature or amenities you could think of, the junior suite had it all. Never seen in a hotel a wine selection like this. Even on our farewell (we will certainly be back) Monique had a bag ready with drinks and snacks for our journey back. Great thanks to everyone at the Parkhotel Team. You all made the difference for a perfect weekend.

the crappy pens? you know the ones which explode in your suit jacket when you are on a airplane....:-)

Spa is amazing! Location just a dream 🥰 employees very helpful and friendly. Very nice experience!!! We celebrated my birthday there.

It was cold in the room, we tried all the time to put manually 23-24 degrees , but it did not work properly. We also had disabled room, so that the shower was open.Therefore the water was leacking everywhere in the bathroom and toilet , a bit dangerous.

Beautiful property with magnificent lake and mountains view. Very friendly staff. Our suite was amazing and complementary drinks were a nice treat. 3 great restaurants at the hotel. Excellent Spa and pool.

Michelin star restaurant wasn’t open every day, rebooking or restaurant reservation cancellation has a cancellation fee.

the location of the hotel and the view of the room. The dinner at the restaurant beside the lake was perfect.

the price of the room was quiet high and the room has no air conditioning

Service was amazing, hotel building was like castles, and very clean rooms. Spa was one of the best in the world. All restaurant's was crazy good, special wagyu A5 shushi dish is next level, hotel have 6 wine chamber with special wine selection from France, Italy if you wine lovers this is place to be.

Absolutely everything - Hotel - absolutely beautiful and breathtaking whilst in keeping with the Swiss architecture - Scenery - amazing views of the lake and mountains which made you feel like you were in a film - Staff - so attentive and couldn't do enough for you throughout every interaction - Food - it was pricey but the quality was so good it still felt you were getting value for money - Room - the space, bathroom, balcony, walk in wardrobe were all amazing and anything you could think of you had access to

The only tiny negative we could muster is the fact the pillows were so soft they were virtually non existent so we had slightly sore necks in the morning

Stunning building and interior and even more spectacular scenery. Great staff - friendly, helpful and multilingual.

Although aware of food allergies and intolerances, didn’t really cater for them. Very limited choices if gluten and dairy are a problem. However food that was available was of a really excellent standard.

Everything was great. The hotel was beautiful - our room was huge, well-equipped with everything you could want, and overlooked the lake. The bathroom was luxurious. The bed was very comfortable. Everything in the mini bar was included in the price of the room. The pool area was wonderful. The chairs are set up at a safe distance from other guests and tables are equipped with a button to call for prompt and friendly bar service. The pool itself is very large and the water temperature was warm and perfect. There are also indoor and outdoor jacuzzi areas and several spacious saunas, a steam room, ice bath and ice grotto. The food in the restaurant was FANTASTIC! We had booked the Lake Terrace but unfortunately the weather was rainy so we couldn’t experience dining by the lake, but they organized indoor dining where the service was great and the food was delicious. We had breakfast delivered to our room, and the food and service were also wonderful. The entire team from reception to pool to restaurant and room service were all very nice and made us feel very well taken care of.

Nothing - everything was perfect!!

Best services, stuff, dining and room. Just hotel tour makes you happy. Every corners of the hotel were design to give you enjoy. Beautiful swimming pool.

Location a bit far off the station. The hotel compliment transportation helps but sometime not available if many use at the same time.