The hotel is stylish with excellent use of its older architecture; the rooms were spacious yet modern and we were delighted to have a balcony on our side view room which was advertised as 'mountain view' but gave us a partial lake view too. Vitznau town is small but has a good connection to the boats to Lucerne/Weggis and has easy to use buses. Transport is very easy. Vitznau also has a smart station for the Rigi Train which takes you up the mountain. It was exceptionally convenient. I would recommend using the spa at Kaltbad (halfway up). Vitznau is quiet and select and allows a relaxing holidays away from crowds. We ran every day along the lake to either Gersnau or Weggis (each 5kms) so enjoyed the flat as well as hiking in the mountains. The hotel was charming, beautifully looked after with wonderfully friendly and helpful staff. My husband made good use of the excellent (free) paddle boards and enjoyed relaxing rides across the beautiful lake. I really had one of my best holidays ever in this beautiful place where you can be very active or just relax by the lake.

The choice of restaurants in Vitznau is limited but we enjoyed Rutli and Nostalgie near the Park as more affordable options. The food was delicious in both. You won't get a bottle of wine for less than 60 CHF so come prepared!

Everything! This is definitely a special place to unwind and relax. From the rooms, to the views, the location, the food, the amenities, my expectations were exceeded. The breakfast has anything and everything you could ever want to eat (pastries, yogurt, eggs anyway, meats and cheeses, smoked salmon, donuts, coffee, champagne, cereal/granola and so much more). The sauna and steam room are a great way to unwind, followed by a paddle board or swim in Lake Lucerne. Truly a great experience! Be sure to catch a sunset, you won't regret it.

It was abnormally hot for this time of year and the room does not have A/C, only a small fan. It was hard to cool off at night.

Beautiful old hotel with amazing views of the mountains and the lake.

There was a wedding on the premises when we were there. I was trying to enjoy the outdoor hot pool and when entering the women's locker room I noticed it was an atrocious mess, strewn about were clothes, bags and miscellaneous items, like I was stepping into someones bedroom. Not a comfortable atmosphere. And there was a crazy loud drumming session while I was trying to relax in a massage. The staff should have booked the massage other than the time of the drumming.

very beautiful location, the windows offer a crazy view of the lake, the interior of the hotel consists of expensive materials, very pleasant smells of soap, shampoo, shower gel, lotion, rubber slippers are issued that will not turn into garbage after one use. very kind staff. The drain in the bathroom is not clogged as is often the case in hotels. good prices for parking and bar. Thank you for this level of service

it is necessary to draw some kind of instructions for the coffee machine in the corridor. since I had to use three capsules before I figured out how to turn it on correctly. Also, not everyone will figure out how to call the reception if necessary. It would be nice to make prices more affordable so you can visit more often.

Location is perfect. 3 min from ferry and funicular to Rigi. Just by the lake, with a nice little spa, and perfect views. Breakfast is very good, dinners are okay (a bit overpriced). Room was spacious and with a gorgeous view of the lake right from my balcony. You can enjoy various hiking trails nearby, or cruise by the lake with a ferry, everything is easily reachable.

Everything was good.

breathtaking lake view from the room. walking distance to the Rigi Bahn station. delicious complimentary breakfast. Good for a one night stay if you plan to visit the Rigi Kulm and not want to rush back to Lucerne in one single day. it’s in walking distance to the Rigi Bahn station, and away from the tourist. Vitznau is cozy and quiet town. The rooftop restaurant across the street is pretty good, they follow fusion food using the local ingredients.

Stayed in room on the very top floor with excellent lake views, a very spacious suite with are own personal coffee machine. Equipped with two bathrooms ,tv and a free to use safe.

The rooms are finished to a high standard, but I feel it should have had a walk in shower as that was the biggest disappointment due to both bathrooms not offering a decent shower…

Location is just perfect! If you’re using public transport to get there, the bus stop is only 2 minutes from the hotel. Mesmerizing view from the balcony, beautiful garden and interiors of the hotel. Staff is very nice and helpful. There is a small supermarket couple minutes from the hotel. Definitely worth to visit. Our stay was exceptional.

wonderful location, great views, superb breakfast - probably the best hotel I've ever stayed in.

Very minor point - the TV controls were so complicated that I had to ask reception how to alter the volume!

Many years since we last stayed here. The new owners have sympathetically renovated this jewel on the banks of Lake Lucerne. Fantastic location, great facilities, really excellent professional staff.

Air conditioning in the rooms would make the experience complete.