Great room, checkin was quick and friendly, but by check out and wanting to pay with my card I was told that it was already paid with a card I didn't want to use, the lady whom was training someone new and seemed impatient to resume with her apprentice, wasn't flexible at all and was very short with me. I'm fair in leaving this feedback, hotel and room were great, but wont chose this place again for fear to have to deal with that kind of "hospitality" -giver.

Location was perfect!! Near to the train station (also if you plan to go to Zürich it is really easy to get to the train, also very easy to get the train from/to Zürich Airport). Old city and Wintermarkt are close to the hotel (6-7 min by walk). The lady from the reception was really nice and friendly. Check in was easy. Breakfast was ordinary but really delicious, we had all we usually eat for breakfast. The room was clean, cleaning ladies were coming each day to clean and change what was needed and the whole hotel to us looked clean and pretty. Everyone and everything was really nice, we stayed for 3 nights and if we come back to Winterthur we will for sure choose this hotel to stay again.

Nothing

- Value for money - Digital checkin checkout - Decent Breakfast - Spacious rooms ( even a 3x person family room had enough space for all with individual beds and room layout)

- Parking is not included in booking and it is not mentioned prominently while Booking the property on booking.com - Breakfast can be better ( No water was served at Breakfast)

Room was very simple - as expected in Switzerland. It worked, was clean, etc. I dont recollect any AC; did have window to open (unscreened - as is typical) - and some noise outside. Had shade to close and keep room very dark - much appreciated. Counter for doing my work was adequate for purpose. Appreciated getting this place for the price and would come back again for sure.

It was great that I got a breakfast included as this price in Winterthur. I would have liked to see some fresh fruit at breakfast. There really was no cut fruit and limited fruit overall.

I really enjoyed the breakfast, there was a good range of bread, cheese, fruit, cereal and other breakfast items. The bed was very comfortable and the bathroom was very new. The hotel is in a perfect spot in Winterthur, close to the train and close to the old city. At first we weren't sure if we would get to the hotel before the reception closed because of our flight, so the staff just emailed an easy access lockbox code so we could get in. We eventually made it on time anyway!

I would have loved a little fridge in the room.

Good location, friendly staff, clean and pragmatic rooms. Attractive price for this service!

Small details in the room: No plug socket near the bed. The bathroom floor is wet after taking a shower - no chance to avoid this. The breakfast I would call pragmatic - the scrumbled eggs are just warmed up and not fried, bacon is missing. One day no buns were available, but good bread. (Coffee and juice are good, also the berries for the musli suprised me positively.)

The location is in a perfect spot, I would recommend it to everyone. The breakfast is plentiful and varied, everything is delicious, and the staff is kind and nice, high praise for the staff and the cleanliness of the hotel.

Peace, cleanliness, no noise, staff always at your service, so I like everything, I wouldn't add anything negative.

the location !!!! it’s a 3-minute walk from the train station with various shops surrounding it. super practical. the receptionists are super friendly and helpful. the cleanliness was also satisfactory. will definitely consider this hotel if i ever have an overnight stay in Winterthur.

nothing major but would’ve been helpful to have multiple mirrors (e.g. a full body mirror, additional mirror in the bedroom) and not just one in the bathroom. helps when getting ready with friends :)

Very clean room, comfortable bed, big, sturdy desk for working, room service brought a bottle of water every day, very close to the train station and everything relevant in the centre of Winterthur, prompt and considerate staff, quiet, good sound isolation.

My room (406) was on the southern side of the building and it was getting very hot, be it day or night; the bathroom wasn't properly ventilated, so it was always very wet and hot inside.

Excellent location a very short walk to bus and train station. Our room was large, spacious and comfortable. Had a Nespresso machine with coffee milk and sugar supplied. The receptionist was delightful, friendly and very helpful. Breakfast was delicious and well presented...it would be nice to have a little background music so people aren't afraid to talk. We would definitely recommend and would stay here again!

Nothing it was great!