Staff was very polite, receptive, empathetic & helpful. They went the extra mile by helping me to order flowers that I wanted to prepare as a surprise gift for my girlfriend and even went to prepare a lovey birthday cake for me because they knew it was my birthday. I have never experienced such fantastic service in other hotels before. The room was very clean and tidy, room service was very thoughtful. And they even prepared a fruit tea for me on the house while I was waiting for my room to be ready during check in. When I checked out on my last day, the male staff knew that I was waiting for my car to arrive to hand over the outstanding room key and he went out of the hotel himself to collect it from me, such small gestures made me felt that they were very empathetic & helpful. The fact that they can all speak English was a huge plus point as well. I am definitely coming back to this hotel again very soon for sure because my girlfriend lives nearby the hotel so it is very convenient. Big heartfelt thanks once again to all of the staff at Hotel Dion for making my first visit to taiwan an amazing experience! God bless you all!

Nothing, they were all amazing.

I like how it is near Ichiran, but sadly we did not go there. The room was big and there is a small living room as well for us to put our luggage. Toilet was clean and good. Overall everything is good. Nothing bad. Oh breakfast is good too and they will explain to us which one is vegetarian food cause my friend is a vegetarian.

We were returning customers, because this hotel impressed us already during the first visit several months ago. The hotel is clean and quiet, the staff are professional, and the location is really nice.

Everything was very nice!

Very friendly and helpful staff. Convenient location.

The bathroom is so small, the toilet behind the bathroom door is very awkward for people to use the toilet.

This was one of the best stays in Taiwan. Everything was nice: the staff were polite and helpful, the food (breakfast) was nice, and the room was clean. Also the location is excellent!

it was all good.

The staff were nice and attentive.

I can smell smoke coming from the bathroom vent and the AC vent.

Great location and great staff

None

Staff were very nice and helpful. Location amazing.

The staff spoke English and went out of their way for me. They were very polite and friendly. For an example, they called a taxi for me and held the taxi door open for me when I entered it. That was very thoughtful of them.

Nothing that I can think of.

The location is good.

The building is old and the lobby is small.