Location quite ideal to commute around the city, by train or taxi/uber. Hotel staff are generally nice, room is of decent size and clean. It is also good for families with young kids with its fun facilities at lobby.

There's no daily room cleaning, however they offered 2x room cleaning (have to reserve in advance) for my stay duration (6 days) which was sufficient for me this trip but will be perfect if it can be offered daily like the norm at other hotels. Note that there's no cleaning during weekend.

Amazing place for families with toddlers and babies over 1y.o! 5 min walking distance from train station, various breakfast places around the corner and 7-11 just 2 min walk from the place. Free snack and juice, happy hour food 2-4pm! On top of all these, they have such cool kids playing grounds that save all parents’ lives, in case your kids needa burn off their energy!

They don’t have baby cots, only baby cribs. Baby cribs were too shallow for my one year old and for the safety reasons we had to make up her bed on the floor with our luggages. This is the only downside if you and your baby don’t sleep on the same bed.

Location is excellent. Close to Taipei main station, very easy to take public transportation. Easy access to many tourist spots. Special thanks to front desk staff Chris. He was so helpful when I twisted my ankle at late evening. He managed to get me an ice pack and assisted me to call a nearby pharmacy to get an Ankle guard. So I was able to get one quickly before they close.

I can understand no linen changing these days in hotels. However, prefer to have house keeping such as empty the garbage bins every couple of days.

The hotel facilities and amenities are amazing! Front desk staff can communicate in English well! The guest rooms are clean and nice! The 24/7 snacks and drinks at the lobby are many! We also love the food during happy hours! The kids play room and the laundry facilities are also good! Check in and check out process was very smooth! Location of the hotel is also good! It is very near to food shops/stores! The hotel lobby, room and bathroom are very clean! We really enjoyed our stay! We will surely choose this hotel when we visit Taiwan again!

Nothing! ☺️

I was blown away by how much I enjoyed my stay at this property. The location is amazing and very centrally located so arriving from the airport was a breeze. The room was small but efficient and clean with nearly everything we needed. It was also incredibly quiet despite being close to the MRT and busy road. Would stay here again in a heartbeat.

The room could have benefitted from a bench or luggage rack. There just wasn't a lot of clothing storage.

This hotel is a gem! Location is excellent, walking distance to Taipei main station, shopping and eating places. Just over a year old, the hotel rooms are spacious and are in good condition. Due to covid concerns, we had to pick up toiletries, water, tea/coffee bags from the reception. But that's not much of an issue. Thankful to the friendly and helpful hotel staff who provided extra pillows at our request and suggested some restaurants for dinner. Will definitely stay here again on our next visit.

Tried to join the membership program for the hotel. Unfortunately, the system requires a local Taiwanese mobile number, which we (foreign tourists) do not have. Perhaps this is something that the hotel can look into.

Location is good for transfer from/to taoyuan airport/HSR, and 15mins walk to ximending/fuhang soya milk. With luggage, walk towards the LIFT area 50m near to exit Z2. Otherwise, exit Z8 is just right in front of the building. Hotel comes with complimentary bottled water, good toothbrush/paste, etc. replenishable at hotel lobby Level 4. I didn't use but the reception counter has listed popular pastries ordering services you can tap on.

Excellent location on a cold winter. Will need to get into the building just next to the exit Z8 and take the lift up to go reception. Was able to walk to Ningxia night market from hotel if you do not mind the 15 min walk. Safe surroundings, so we gals were able to walk out to Taipei main station within 5-10 min and took the early train out around 6.15 am. New hotel with a smart Japanese toilet and helpful, well-mannered staff.

Nothing.

the location is great if you want to explore taiwan but want to have Taipei as your base. it’s literally located in front of the main train and bus station and have an entry point into the station (Exit Z8). the room was also great and clean and very well designed. Lobby area is unique and pretty. Convenience stores are aplenty.

No view although we expected it. we do have a window but it’s not showing anything but building next door.

location was good beds were comfy refreshments were avaialble at the lobby spacious rooms but could use some space for hanging clothes

stayed for a total of 4 nights asked for a late check out from noon to 1pm, extra charge of 300 twd no turn down service for less than 3 night-stay and if ur entitled, cleaners are only available during weekdays 🤦🏻‍♀️