The location is amazing and it's definitely what you pay for. Kem the pool bar tender was great and made us feel so welcome. Reception and luggage staff are so helpful.

Doors in hotel rooms don't have seals around the door frame, gorgeous room but was eaten alive by mosquitos due to the door issue. For the price of the hotel I think this needs to be sorted.

You get what you paid for. This is not a luxury resort but it's the perfect place to rest your head after a long beach day. Not to mention that you have the most spectacular beach within walking distance.

The service could have been better and the staff could have been more accommodating. Most of the guests arrive before the check-in time and we communicated that to them well in advance. They could have ensured the room was ready. We loved Railay, by far the best beach around but if you do want to go explore Ao Nang, you only have one option to get there and that's the small boats. You have to wait until all 8 seats are filled before they'll take you. The resorts should have a boat on their own that do back and forths per hour.

The property is right on the beach, with a beautiful pool, and stunning views. The beds were comfortable, the room specious, and the staff very friendly! They even give you a free mini bar every day, which was such a lovely touch.

The property is really big, so if you want to be near the beach and pool, ensure you enquire about this when you book your room, because it’s about a 10 minute walk from the pier side of the resort to the pool. I found it a bit frustrating that it wasn’t made clear where the room was situated on booking.com, we had to enquire when we got to the resort, and found out our room was 10 minutes away from the pool, so we upgraded - but it’s more expensive to upgrade in person than it is on booking.com! The restaurant is beautiful by the beach, but very average food.

- Beach front - close to the pier - lovely pools. One by the beach and one inside the property. You can go for the latter if you prefer some quiet time. - Free minibar - this is an absolute plus. I had never realized the convenience of this until now. - lovely and extremely helpful staff - big and spacious room with a lovely balcony. - decent breakfast with different items from 1 day to the next.

- room was very old. - the blankets also seemed old. Mine had holes in them. - the bathrobe looked old and worn out. - The beach slippers provided were not clean. They were dusty and you could see the footprint of the person who used it before.

Railay beach is beautiful and definitaly worth visiting. The hotel is very nice as well, has a good breakfast, a beautiful garden and a good pool. Monkeys often visit it as well.

Railay beach is hard to reach, and the staff wasn't very helpful when we contacted them prior our arrival to ask for advice on getting there. We had to carry our luggages along the pier and to the hotel. Later we realised that there is a hotel transfer longboat (3 times a day) in which case they organise a trackor to meet the longboat and they transfer your luggages then. This would've been nice to know and should've been explained even if we didn't ask specifically.

The location is unique: directly on the beach between the west and east side of Railay. Big room (cottage) with all kind of amenities (including free mini bar) Vegetation and the monkeys were a plus. Two swimming pools, one right on the beach. Seat area in the front, between pool and beach (west part) The resort has a supermarket, health clinic, restaurant and bar (did not try any). Next to the complex there is a short street with bars, restaurants, massages, shops, etc.

Two things could improve for a 10: breakfast and the maintenance/ cleanliness of the pool area and room. Simple details like removing the white paint stains from furniture in the room, clean the headboard and keep cleaner the pool toilets… for the rest fantastic!

The resort exist from west to east. We stayed in the deluxe cottage and it is situated in the sunrise side. The breakfast is ok. Basic stuff. The pool is good in front of the sea and you 100 meters from the center town. The bed was very comfortable. The water pressure is ok. Some of the staff are very nice.

They didn't answer to any email sent. It's the third time we stayed in railay beach in 5 years and the long boats took over the beach, above 50 long boats are parked on the beach so you can only swim on the corners of the beach. It's rocky and muddy. I remembered to be one of the best beach and now its below average. The prices from the restaurant and spa are overpriced so we always eated and get a massage in town. Massage in town is 300 bath comparing to 800 in the hotel. Our cottage were far nearest to the pier and the sunrise side. For that I would rather stayed in the sun and sea resort, ex-sunrise tropical resort, their cottage are beautiful and they're also east to west now.

Excellent pool and great location by the Beach.

A bit run down. Breakfast is ok but miss yougurt and müsli. One important thing: everyday especially around full moon there is a lot of plastic and garbage from the sea. Its a shame that hotel do not care or clean up. Guests cleaned up several big bags of garbage everyday. Tips to hotel: Have available trash cans. Clean the beach. And avaliable water dispensers so guests want need so many plastic Water bottles.

My boyfriend ended up switching to this resort after a terrible experience at Railay Great View. Man was it worth the switch. You absolutely cannot be the location, where you eat breakfast is just gorgeous and staying overnight at Railay means you get the place to yourself once the day crowds leave. Breakfast was awesome, the room was clean, cant complain too much.

Its not worth paying extra for the hot tub/spa bath. It was empty upon check-in and overall just not appealing

The staff particularly the gentleman who helped us with our luggage when we checked in. We originally had another reservation at a hotel that we weren’t happy due to its location 1 mile from the main beach. He offered to walk there with us and help us carry it back in the humid heat. 2 miles total. That was the biggest help and above and beyond! Other than that, good breakfast and the location right on the beach with the restaurant and main pool facing Railay West beach which is the nicer side of Railay.

The room was fantastic but there was an occasional foul odor that came from the bathroom drain behind the toilet from time to time. Overall I think it’s an island water/plumbing issue.