We absolutely enjoyed our stay at JAL City. We got upgraded to their Suite room and it was wonderful. Beds are firm and supportive. Pillows are firm, which we requested. There's a dressing table for my wife. Big bathtub + separate shower area. Our kids Twin room was lovely too with a bath tub which they enjoyed after a long day of shopping + sightseeing. Prices were reasonable for the room size + facilities. Location was good & Thong Lo BTS is less than 5mins walk. Nikko Hotel is just across the private shared driveway and its facilities can be utilised by us. Massage shops are everywhere around our location.

Bedroom slippers. It was pretty thin & awful. Definitely need to be upgraded.

Excellent hotel which is relatively new, rooms are spacious and the location is great: 2min walk away from BTS Thonglor (walk through Hotel Nikko Bangkok, there is a sheltered walkway from their back entrance all the way to the BTS). Lots of food options, 7-11 and 24hr supermarket nearby too.

Japanese toilet functions (bidet etc) wasn't really working, but not a big issue. Prices are a little expensive for hotels in the area, but location makes up for it. Shares the pool with Hotel Nikko Bangkok next door, so you have to go over to use (did not try during my stay). They are a relatively new hotel, so not many taxi drivers know where it is.

New and clean.

There is a step between the room and the hallway, which requires attention. I could not stop air conditioner in the room.

Friendly Staffs and convenience location

Everything, I’ve stayed at Hotel Nikko, a chain hotel with this hotel, before. Staffs remember me and provided me a wonderful welcome again with their super great hospitality. Check-in process was very smooth and done within 10 minutes. Room was tidy everyday. Hotel is having boiled-rice buffet every evening, which was wonderful as well. Thank you all staffs for making my leisure trip very memorable, I will surely com back again :-)

Clean and safe, within walking distance to Asiatique! Comfortable beds, good wifi

Have to go next door to use pool, no streaming services only local channels, charged over 1000 BAHT +tax/night to add a cot for my son to sleep on, 9 years old

I stayed here 3 years ago and really enjoyed the stay and familiarized with the Thong Lor area which I love so decided to give it a go ahead so I can hit the ground running. The location is tremendous especially if you don't want to live so close to the busier area up Sukhumvit. Thong Lor neighborhood and adjacent Ekkamai are heavily Japanese influenced so you get a bit of a mixed cultural vibe with limitless options for good eats and drinks in particular the most famous mango sticky rice spot in the city. The hotel is very close to Sukhumvit Road so it's only 5 min walking distance to the Thong Lo BTS station and with that you have quick metro access to all the mega malls like Centralworld, Siam Paragon, EmQuartier, Terminal 21 along the road. Breakfast buffet is ok...it was better 3 years ago

The physical location is great but it's tucked in next to the Nikko hotel so no driver in the city seems to know about this and google map doesn't either. So you have to let everyone know you are going to or to be picked up from the Nikko Hotel or else disaster ensues. Also the rooms are starting to show their age a little bit, the shower temperature was either ice cold or steamy hot. Again, for the price these are all manageable inconveniences.

Extremely helpful staff. I requested a booking at a restaurant as the only possibility was to book over the phone and I wanted to have dinner on the first night when I arrived in Bangkok. The staff made sure that the booking was made *they called the restaurant to double/check as I was checking in. They also helped me with taxi. Rooms are spacious, modern and comfortable.

I cannot think about anything. Location is convenient, not central but close to a metro station which makes it easy to get to the main touristic attractions.

1. Clean and comfortable 2. Near to BTS station. (with a shortcut not showing on Google Map) 3. Basically quite (but can still hear door closed noise) 4. Japanese style breakfast. Stomach-friendly ：）

The door of bathroom seems not fit its frame. Need to push hard to close it.

I liked everything about this hotel especially the staff. Alex and Fairy were awesome, both worked the front desk and helped me navigate through the hotel facilities. Food was good, gym was good and the location was great.

I don’t have anything negative to say about this hotel.

Room was clean and big enough for a comfortable stay. I was able to do an early check in because room was ready early.

Not much facilities. Have to go opposite to nikko hotel. Need to have more hooks in the toilet.