The rooms are cozy, comfortable and suitable for me. I also liked the location as it's convenient just off Sukhumvit Road and close to T21.

I didn't like the fact that they have locked all the windows which used to be accessible for all guests to open. Now, the management have taken away the key for each window and locked them..it's not a nice feeling as I like to open my window for a short time to allow fresh air in and remove the air con smell. I wasn't happy about that. The guests should be allowed to open the small window in their respective rooms, not to be controlled by staff!

Our second stay at hotel mermaid was as comfortable as the first. Great location, quiet, very clean, good value for money and lovely pool. The gentleman on door was extremely courtious and all staff very helpful. AC cold & the most comfortable bed in Thailand!!

Nothing to mention.

1.Balcony with a decent view, there are some run down sites but the horizon makes up for it. 2. Pool is not deep but it is long 3. SMOKING only allowed in the suites on the balcony! 4. Around the corner is the Main Street which was nice 5. 7/11 around the street 6. Night view was pretty great

1. I was in room 902 and it is NEXT to the tennis court. It’s level with it and people can see you in the balcony. FLOOR 8 has to be like that too. It’s not private at all but nice to use! 2. The furniture is kind of is run down but being able to smoke on the balcony freely made up for that. 3. Breakfast is 350 baht

2 adults and baby staying for 17 nights. Beautiful spacious room with a nice spacious balcony, pool is perfect for the hot days you’re chilling at the hotel or after a long day out. Really nice big bathtub and shower and really close to shops and malls. Water gets really hot which is nice. Housekeeping went above and beyond and reception staff are just the loveliest, will remember the doorman forever, such a beautiful kind hearted man. Really enjoyed our stay, will definitely be back to stay!

The pipe to our bathroom sink broke towards the end of the trip and let out a foul smell and didn’t get repaired when brought up with staff, we made do though and it didn’t effect the end of our stay too much. Also the rubber lining on our sliding bathroom door made a horrible squealing noise when opening but once again didn’t affect us too much. You can also easily hear people in hallway which woke baby up a couple times but otherwise fine.

A very quiet place and comfortable room. Very clean everywhere... lobby,pool,hallways, etc. Good bedding and soft pillows. Good lighting. Smooth check-in and check-out.

The top ceiling rain shower is almost useless considering the low pressure water. The push button light system is very annoying, particularly in the dark... Why do you not stay stuck with the simple &easy flipping switch??? There are a few issues with the make-up rooms. I left my room around 1:30 p.m. and came back around 4:00 p.m. and the room wasn't made up, even if I left the green sign asking for make-up... it happened 3 times in one week. I addressed the issue at the reception, and they've been very responsive...fortunately!

I love the location as it is close to everything but not too close as to always be stuck in traffic and noise outside. the hotel staff were always polite and helpful. The price i paid for the hotel over new year was less the half of the nearest hotel with a similar category so i cant complain on anything. whilst there was a connecting door in the room i didnt hear anything else from the other rooms in the 6 days i stayed there. my room was on the eight floor so no street noise or neigbour noise etc. The room had the desk for working, and all the basic things that I expect to find in a similar hotel. Whilst the place is not new, my room was clean and more than good enough for sleeping and working.

the doorman was the best part of the hotel who greeted you on arrival and while leaving :) everything was great otherwise from the front desk who greeted you every day to the room being cleaned thoroughly by the cleaning staff - no complaints. they made the stay just as great. english channels were available on tv if required the bed was super comfy with double pillows! I didn't have breakfast during my stay but this was priced at 350 BHT and was available next door - the front desk would take you to the hotel to have your breakfast. early check in was not available on the day but i was still given good treatment before checking ins

Location was okay (10 mins walk to BTS/MRT & Terminal 21 mall) - taxi to BKK airport was charged as 1000bht as of february 2025 bit of construction going on as of writing this but no effect on hearing that noise in the hotel room. it's more congestion/traffic on the inner road

The room was even nicer and more spacious than in the pictures, which is quite rare on hotel sites. Nice layout and a good balcony. Everything was according to expectations. The location is also good.

There was an announcement a day before my stay that the hot water would be turned off for three days because of scheduled maintenance. While not ideal, not the worst thing since cold water in Thailand showers usually isn't really ice cold, but a little on the chilly side. It was a little bit funny though that this notice came with a "Warm regards" at the end :).

The room sir really nicely appointed it's a great bathroom and it's super quiet at night. Air condition worked well and it has twin elevators that are intelligent so you're never more than 10 to 15 seconds away from an elevator regardless of which floor you're on. Location is excellent you can go anywhere from here and the MRT and rail lines are within a 10 minute walking distance. Great shops good food and a safe location. I think this is a real value as a hotel regarding the prices they have in this extraordinary area. I've certainly enjoyed my stay here and plan to come back in the future. Highly recommend it.

There is construction going on in the area however the hotel is so well insulated that I am never disturbed by it. The traffic can get incredibly congested here so I recommend that people get used to using MRT and BRT for their transportation needs. They are too stunning shopping complexes within walking distance so this will probably take care of the majority of your needs. The other thing is this is a fairly pricey area in comparison to other areas of Bangkok so you will pay a premium for your meals and everything else.

We stayed for 4 nights. The room was very spacious after the room we had in Singapore. The bed was one of the most comfortable beds we have slept in throughout Asia. The bathroom is large with a bath and separate shower. We had a balcony that overlooked the pool. The breakfast is at the hotel next door and the food on offer was amazing. The hotel is in a laneway not far from the main strip, we did have some difficulty finding a restaurant for dinner but we were looking for Street Food type places and a lot of the places were more high end International food which is not what we wanted in Thailand. The staff were amazing and the doorman always opened the door for us with a smile and a salute.

There is not much that we could not like about this hotel, would stay there again if we had more time to explore the surrounding area, but we only had 4 days and spent most of that doing a few day tours.