Excellent location - close proximity to major sights / scene of the city. Great hospitality from the staff with great experience with amazing food served. Standards remain high despite last visit 3 years ago.

Amazing hotel but the locality is quite near the crazy nightlife of Nana district while still safe to walk at night - not recommended for those with children or single women walking about. Nonetheless still much safer than many cities

The decor and staffing was excellent. But, the room, although clean and well decorated was not big. It was also low in the building, so the "city view" became a view of the side of the adjacent building. So, as this was quite expensive I did not consider the stay value for money.

It was hard to know what the facilities were, and where they were. An hotel guide in the room would have been useful

One of the best hotels I have ever been. Everyone is very helpful, the breakfast has a great buffet containing everything and the room is what you see in the pictures. The view of the town is amazing. We chose that hotel for our Test&Go program and we were 100% satisfied. The location of the hotel is perfect very close to malls and near the centre of the city.

The only negative part is that the hotel has changed us for a security which after our stay took around 1-2 weeks to be refunded. I believe that this should be informed to the customers as it might highly affect their trip.

staff members Cleanlainess location

payment processing a little bit needed to be reviewed but it’s not too much ment to me

We came to eat once at Nami, Tommy and the restaurant manager were very nice with excellent service, because of this first impression we decided to book also a room for our next stay in Bangkok. We were welcomed by Game, at the reception, which, finally, give us a tour of the room, spoke English Infront of my Thai wife which I found very polite. Not everyone understands the importance to speak the same language in a group of people. Also very good personalized service. As we visit bkk, and try different hotels, this people are doing our stay a wonderful experience and surly we will be back again. Thanks also people at the Manatthan bar and friendly HK See you soon

touch of class and wow factor should be the FB director/ hotel manager have a look at breakfast and great costumers

breakfast is very rich.

Room Sizes are small according to the price.

executive lounge, concierge service

cold swimming pool

The hotel’s location is very convenient. The hotel is located on a shopping street next to nana street, and the Bumrungrad hospital is a 10 minute walking distance from the hotel. The staff were very kind and helpful. The rooms were very comfortable and clean. The breakfast was definitely one of the best I ever had.

Nothing.

The customer service. The staff was very friendly and helpful always greeting us and making us feel welcome. They also answered any questions we had. Also, the location was fantastic. It is a 3 min walk from Nana Plaza if you like nightlife and restaurants/bars and shops and massages. It is also near the Nana BTS Skytrain Station.

The rooms on one side of the hotel are by a major road and there are motor bikes traveling on this road at all hours of the night. So the noise can be an issue. But on the other side of the hotel away from the major road, it is quieter.

Great hotel in a perfect location within easy walk of two different BTS monorail stations and the local nightlife. Our family of 5 (children 19,16,13) had two adjoining King rooms with large modern bathrooms. Swimming pool was also much appreciated and was never too busy. Overall excellent service and the hotel treated us especially well as it was our 20th wedding anniversary. However the real star (unlike some other hotels) was the expansive buffet breakfast which had every type of Western/Asian dish available. This alone is worth the extra money to stay here.