Good location for the airport link to the airport. Not that far to hit central Bangkok either. Hotel was clean, facilities just fine for a three star hotel and staff were courteous.

First of all, the hotel room is clean, including the bathroom. There is hot water for the shower. There is a daily clean up, change of drinking water, tea, coffee and towel as well. All staffs are very welcoming and helpful, especially Mariam. If a customer needs anything, go to them directly. Next good thing about the hotel is security. The room key card is used to access the lobby. There is always a security guard in front. He helped us with the luggage on arrival and departure. The hotel's location is ideal for shopping. There is Indra square next to it, a bit further Paladium mall, then Platinum mall, Big C, Central world etc. They are all within walking distance. You can have good sleep at night. The neighborhood is not noisy at all. Taxis can be arranged by the hotel or there are a lot of taxis on standby near Indra Square, near the bus stop. Customers can order good food from the hotel. The prices are good. I was surprised after reading the bad comments on booking. I had a good experience during my stay. Maybe the hotel has improved, but you cannot please everyone. For me, this hotel is a 10 on 10.

This hidden gem is just a block away from Pratunam Market. There's a near 7/11 nearby. The staff were fantastic - friendly, helpful, and always willing to go the extra mile. :) We've been looking for boxes and they've provided one for free. The room was spacious, perfect for unpacking and relaxing after a long day of walking around. The bathroom was clean and fresh, which was a big deal for me. They would also I would definitely recommend this hotel!

While the room offered a good number of outlets, which is convenient, some of the plugs weren't functioning. This could be a minor inconvenience for others with many gadgets or devices they may need to charge.

Location, value for money

In #404 air-conditioning hits you directly on your head.

It is close to the airport link, and to the big shopping malls (Palladium and Platinum Malls). Several nearby 7-11 stores for quick foods, and there are several canteens to buy food from. Near the Baiyoke Sky Hotel, where buffets are served. Good place to stay after a day of conference.

No hot water, even though I let the water flow for more than 5 minutes (instructions say wait for 5 minutes. I guess the hotel caters to vegetarian or those who do not eat meat, no pork-based products were served during breakfast, which is a shame since bacon is nice to have for breakfast. If not pork-based, they could serve variations of chicken-based food. Since it is close to the malls and market, it is in busy neighborhoods.

The location and the receptionists are wonderful.

The maid service seriously needs improvement. I arrive late so after the first night I wouldn’t need any cleaning, but after the second night I put up the “clean up” sign. I can feel that the bedsheet wasn’t change, they did change the pillowcases and empty the trash. Towels also need improvement, maybe replacing the old ones, I end up using my own towel.

Location is great, receptionists are very friendly and helpful. Appreciate the compliment water.

Everything was good, but the maid who was cleaning should be improved, maybe get someone to do a surprise check on cleaning duties. It wasn’t disgusting but clearly need improvement on the area.

Ideally located for shopping, Breakfast choice good, eggs and omelette freshly cooked to guest order.. Rooms decent size good size bathroom and serviced daily.

Steep steps at entrance, needs a handrail fitting for the safety of elderly guests.

this hotel is in the best area of Pratunam. everything is at a walking distance. Hosts are very nice. Breakfast in awesome. they cater for Halal meals. it is exceptionally clean and fresh. they provide room service daily. I will stay here whenever I visit Pratunam. Thanks guys.

cant think of anything.

Perfect location in the Pratunam area. A 3 min walk from the airport rail link, Ratchaparop station. Convenient 7/11 store at the corner. Great seafood restaurant next door. Friendly staff and accommodated guest needs. Room was spacious, big bathroom and cold a.c.Lo