The staff are very responsive rather than structural response.eg: if you query about place of interest ,they offered their opinion. A very chatty and lively family oriented hospitality coupled with 24hrs coffee drinks and snacks which is very helpful. I feel.like I am at home and dining area arrangement in such a way for guest to interact with each other .What more can you demand that exceed a 5 star hotel

To provide some light signage leading to hotel at night . Maybe a PC (computer)for guest and staff to show clearer picture/location of places on Google,etc eg: wet market,night bazzar

This is the type of place where the employees and special touches make it a wonderful stay. The front of house staff always went above and beyond to assist us. Each morning we were greeted with the best breakfast we had throughout our entire trip vacationing through Thailand. The fridges throughout with free water was also a thoughtful touch. We were just so happy and comfortable the entire time we stayed here. Additionally, the location is great for seeing everything you could want to see in the old city in walking distance. If you wanted to venture outside the old city, tuk tuks were readily available or you could ask the front desk to call you a cab.

Nothing. This place rocks!

The hotel itself is nice--never felt too busy with people, good availability of amenities (including ~3 car parking spaces plus more space for bikes), and good/varied breakfast. But what was amazing was the service of the staff--the care and time put in to help us out (such as tracking down a restaurant that serves a less common curry, or arranging with an outside tour company to drop us directly at the bus station (and therefore make the last bus of the day!) even though the company had told us it wasn't possible). Always very friendly, very helpful, and clearly putting in a lot of work--even compared to the already high standard of hospitality at most spots in Thailand. It really felt like an oasis in the city; thank you again to the staff! P.S. two very cute cats!

There are no words to describe how amazing our stay at BED was, we absolutely loved everything about it. The rooms are very comfortable, the breakfast is abundant and delicious, the 24/7 available water is a welcome extra after some hot days out,... But the most amazing part is the staff, they are all super friendly and helpful, and you can feel that they are treated well. A very special thanks goes to Foo, who was exceptionally kind, considerate, and seemed to know what we needed even before we did. Ook dank aan de eigenaar om ons zo welkom te doen voelen, wij komen zeker nog eens terug!

The best hotel I've stayed in the last year. We stayed in a triple room that was spotless, huge and so comfortable! Another plus is having the shower separated from the toilet and they even have a sink outside. The staff was just amazing. And the food! OMG that breakfast was out of this world! And you always have snacks available at the kitchen so if your hungry at 3 am, just pop by and grand some noodles, fruit, juice, rice crackers, etc. Very nice people, always available to answer all our questions. It has a very relaxed vibe. I wish I could have stayed for more than 2 nights. There a restaurants, shops, laundry and a temple in walking distance. Go try the chicken close to the hotel. It's great! And also, if you're walking around the city, and you feel like having water or a ice cream, just pop by another BED hotel, and they'll be happy to help!. :)

Nothing at all.

Absolutely wonderful! Superbly located near wat phrasingh. The famous S.P Chicken is less than a minute away! Many good eateries and coffee shops are within five minutes of walking. The room has a lovely little balcony and toiletries are provided. The best feature is round the clock coffee is available free of charge and every floor has a fridge filled with glass water bottles for you to take free of charge. The mini fridge has a few complimentary drinks and the telly has a good collection of channels although most of them are in Thai. Lots of red trucks and tuktuks are available if you want to travel to other places in Chiang Mai. Tip: Room 202 is near the elevator and very quiet.

This hotel really worth more than I spent! Great location which near to Sunday Chiang Mai Walking Street! Different breakfast served in every morning with lots of varieties to choose! All day free flow of coffee, juices, mama noodles cup, corn flakes and water! Great spacious room too for 3 peoples, enough space to open up all my luggage! Separate toilet and shower room too! All the worker can speak English well and greeting you all the time =) Parking lot available too but limited!

All is fine! 5stars to this hotel!

The staff was excellent as well as the breakfast. The location is central to everything we wanted to do and out of all of our 5 stays at different places in Thailand, this was probably number 1. Yes, some people may be able to find places that are cheaper or a better value, but we don't care because our experience was amazing and would return in a heartbeat. They also offer essentially an unlimited amount of water and juice outside of breakfast and this was unique compared to everywhere else we stayed- and extremely appreciated and an unknown perk that I didn't know when booking.

The staff were super helpful and friendly. The location was excellent. The rooms were clean and comfortable. Breakfast was outstanding, with water, coffee and tea available throughout the day. To top it all off, there was a lovely swimming pool, which allowed you to have a refreshing dip after a day of sightseeing. Absolutely perfect!

It would have been nice to have a bar, so you could enjoy a beer at the end of the day. However, there were plenty of other places nearby, to enjoy a drink.

I saw this place as a polished "hostel for adults" and we loved our stay! It was quiet, clean, comfortable - not a lot of 'extras' but that's also not what we were looking for. Breakfast was great, with lots of varied Western and Asian options. Staff were lovely and helpful. Someone came to greet us and help with bags when we arrived by taxi. We had to change our check-out date rather last-minute and they were flexible and accommodating. Lots of bottles of water were available to grab from fridges on every floor. Loved having a spacious room with a quiet balcony facing the trees, it was super peaceful. Room was comfortable and clean. I was skeptical about the shower and potentially getting water everywhere, but it was great.

Nothing! It's great value and met our expectations.